Best Western Plus Prien Lake Hotel & Suites - Lake Charles

2.5 star property

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Photo gallery for Best Western Plus Prien Lake Hotel & Suites - Lake Charles

In-room safe, blackout curtains, iron/ironing board
Indoor pool
Lobby
Exterior
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
1245 E Prien Lake Road, Lake Charles, LA, 70601
  • Place, Wilshire Plaza Shopping Center
    ‪1 min drive‬
  • Place, Prien Lake Mall
    ‪3 min drive‬
  • Place, Southgate Shopping Center
    ‪3 min drive‬
  • Airport, Lake Charles, LA (LCH-Lake Charles Regional)
    ‪15 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.0 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Best Western Plus Prien Lake Hotel & Suites - Lake Charles

An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Best Western Plus Prien Lake Hotel & Suites - Lake Charles offers 69 air-conditioned accommodations with a safe and free newspapers. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Premium cable televisions are provided. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Prien Lake Hotel & Suites - Lake Charles. During your stay, you'll be within walking distance of Lake Charles Memorial Hospital. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Golden Nugget and 6 minutes from Lauberge Casino Lake Charles
Best Western Plus Prien Lake Hotel & Suites - Lake Charles offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and meeting rooms are available. Free breakfast is served. Event space at this hotel measures 350 square feet (33 square metres) and includes conference space. Best Western Plus Prien Lake Hotel & Suites - Lake Charles also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Art Deco Lake Charles hotel is smoke free.

Guests are served a free full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 350 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Prien Lake Inn Lake Charles
Best Western Plus Prien Lake Inn
Best Western Plus Prien Lake Lake Charles
Best Western Plus Prien Lake
Best Western Plus Prien Lake Inn Suites
Plus Prien & Suites Charles
Best Western Plus Prien Lake Inn Suites
Best Western Plus Prien Lake Lake Charles
Best Western Plus Prien Lake Hotel Suites Lake Charles
Best Western Plus Prien Lake Hotel & Suites - Lake Charles Hotel

Best Western Plus Prien Lake Hotel & Suites - Lake Charles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1002 reviews
Rating 8 - Good. 226 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 62 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lori, Navarre

Travelled with partner
Liked: Cleanliness, amenities
The room was clean, quiet, and I felt safe. Staff was very friendly.
Stayed 1 night in Feb 2026

10/10 Excellent

Ronica

Stayed 1 night in Feb 2026

8/10 Good

ILIANA

Stayed 2 nights in Feb 2026

4/10 Poor

Dawn

Stayed 1 night in Feb 2026

6/10 Okay

Roshonda

Travelled with partner
The room AC was not working at first but manager fixed it within a 1 hour. The elevator has mechanical issues. The breakfast need more choices.
Stayed 2 nights in Feb 2026

4/10 Poor

Ignacio, LaMarque

Travelled with family and small children
Disliked: Cleanliness
Staff was really rude and even after I arrived early at 2:45pm for 3pm check in, I still had to wait for my room until after 4pm because it wasn’t clean yet. Once we got in our room it smelled really bad and my wife ended cleaning the room herself and spraying something to snarl good. The rest of the time the front desk lady just kept staring at my daughter because she complained.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jodie

Travelled with family
Room was clean and roomy. Staff were very courteous and friendly. Breakfast was very good! Will return when in Lake Charles
Stayed 2 nights in Feb 2026

8/10 Good

ilandia

Stayed 2 nights in Jan 2026

10/10 Excellent

Sarah Darlene

Stayed 1 night in Feb 2026

6/10 Okay

Camille

Travelled with family, Business traveller
Liked: Property conditions & facilities
Room was ok. Staff was friendly.
Stayed 2 nights in Feb 2026

8/10 Good

Simon

Stayed 2 nights in Jan 2026

2/10 Terrible

Valbona

The rooms were smelly and the toilet was not working at all leaking
Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Room was nice. Staff was friendly and it was conveniently located. Would stay here again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities
Everything was perfect. We slept so well!
Stayed 1 night in Feb 2026

10/10 Excellent

Adrian

Stayed 1 night in Jan 2026

10/10 Excellent

Audrey

Stayed 1 night in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
My husband stayed there on several occasions as his mom was in hospice there. The staff especially Mica was very kind to him and went above and beyond to help him. He also added the free breakfast was delicious
Stayed 1 night in Jan 2026

10/10 Excellent

Alex

Stayed 1 night in Jan 2026

10/10 Excellent

Howard

Yes
Stayed 1 night in Jan 2026

2/10 Terrible

Eileen

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait 5-10 minutes for the lady to come back down to the front desk to check in. Then she couldn’t get the cc machine to work so she just checked us in at 9:30 p.m. Then proceeded to call our room at midnight to have us come back down and pay the incidental fee. Didn’t call just once. When we didn’t answer the first time, BECAUSE WERE ASLEEP!, she called back a second time. Then after a terrible night of sleep, I get up to shower and the only options I have for water temperature are ice cold or absolutely scalding hot! Call down tot he front desk and they just say sorry. I just work the front desk. NEVER AGAIN!! And my daughter just transferred to McNeese for college to play volleyball. So we will be here often. We will NEVER stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Carey

Stayed 1 night in Jan 2026

8/10 Good

Angelle

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jan 2026

10/10 Excellent

Norman

Stayed 1 night in Dec 2025

6/10 Okay

Ruben

Stayed 2 nights in Jan 2026

10/10 Excellent

Rosalyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast potatoes was cold and hard.
Stayed 1 night in Jan 2026