I booked 2 nights at this hotel. Upon arrival the hotel room smelled so extremely strong of laundry detergent/perfume, I had a headache instantly. It was actually a relief when people were smoking outside the room at 2am and the smoke smell was in the room instead. I checked out as early as possible after the first night knowing I couldnât stay for the second after a completely sleepless night.
The attendant stated he would cancel/refund my second night but that I would need to contact hotels.com for the refund. I did so, when hotels.com reached out to the property they were unable to get a hold of any one. And I too tried reaching out and never was able to get a phone picked up.
Robert the staff who checked us in was very welcoming, friendly, and has a great sense of humor. The room entire room,was exceptionally clean!!!. Kudos to your cleaning staff
Staff accommodated requests in a timely fashion and with a professional, positive attitude.
This place is great for people in town to work or who might be getting their lives back together. Neighbors won't bother you, staff is professional and will courteously answer any questions you may have about your stay or about the surrounding area to the best of their knowledge; manager even went above and beyond basic service by accommodatung an urgent, last minute request.
Would definitely stay again.
The room was filthy, mirrors had dried up liquids on them there was dirt everywhere, The linens were stained with some type of black substance
There was no soap or anything to clean with
It was ok. Room was clean overall but the floors weren't neither was the shower which made me wonder what else wasn't cleaned (there were particles, hair & stuff all over the floor & hairs still left in the shower wall & floor). Staff was ok, nice but not very welcoming. No basic necessities provided like soap, shampoo & conditioner only coffee (I had to ask for soap).