Check in was smooth and easy. The location was perfect. It was close to everything we needed. However, the house was very dark on the outside and there was not even a walkway to the front door. In addition, the house was not well cleaned. The floors were dirty (bathrooms, kitchen, hard wood floors) and the back family room carpet was stained. But overall is was ok.
Pathways were not shoveled, left icy and dangerous after a storm. None of the window AC units had covers, and one had huge gaps so there was 20 degree air pouring into the bedroom - we couldn't use it. Hot water lasted 5 minutes in shower.We were in town for my grandmother's funeral and had elderly guests at the property. When we reached out to resolve the ice/cold air issues the owner was rude initially and then unresponsive.