6/10 Okay
Kamryn
Travelled with partner
1 Sept 2025
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was gorgeous, and so was its location right on Bow River. Very clean, and friendly staff. My only complaint is that there isn’t a restaurant or small Bistro/Cafe on site. They say they offer “hot and cold foods”, I was under the impression they had some kind of kitchen and room service given the pricing. However, what they meant by “hot food”, was that they have frozen pizza and can heat it up in the microwave. It was slightly inconvenient being that Lake Louise town is a 15 min drive with only 1 market and 1 mediocre restaurant to eat dinner.
For breakfast, I recommend not eating at the hotel and going to Trailhead Cafe! Food and coffee was great. They are busy but if you visit you will see why!
Also to note, if you do not book a cabin and stay in the main lodge (which is what I had to do because all cabins were booked), be aware it is NOISY if you are on the bottom floor. I don’t know if it was just our luck, but we must’ve had a family of 10 people with big feet for the amount of noise we heard. Didn’t matter what time of day those people walking could be heard and even their voices. I recommend making sure if you stay in the lodge, to be on the second floor.
Kamryn
Stayed 3 nights in Aug 2025
