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Big Pines Mountain House

2.0 star property

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Photo gallery for Big Pines Mountain House

Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking | View from room
Lobby sitting area
Front of property
King Studio Suite, 1 King Bed, Kitchenette, Non Smoking | Free WiFi, bed sheets, wheelchair access
Seasonal outdoor pool

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
4083 Cedar Ave, South Lake Tahoe, CA, 96150
  • Place, Heavenly Gondola
    ‪3 min walk‬
  • Place, The Shops at Heavenly Village
    ‪3 min walk‬
  • Place, Caesars Republic Lake Tahoe Casino
    ‪3 min walk‬
  • Airport, Lake Tahoe, CA (TVL)
    ‪11 min drive‬

Room options

View all photos for Deluxe King, 1 King Bed, Non Smoking

Deluxe King, 1 King Bed, Non Smoking | Free WiFi, bed sheets, wheelchair access

Deluxe King, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room, 2 Queen Beds, Non Smoking

Standard Queen Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access

Standard Queen Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Studio Suite, 1 King Bed, Kitchenette, Non Smoking

King Studio Suite, 1 King Bed, Kitchenette, Non Smoking | Free WiFi, bed sheets, wheelchair access

King Studio Suite, 1 King Bed, Kitchenette, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room, 1 King Bed, Non Smoking

Standard King Room, 1 King Bed, Non Smoking | Free WiFi, bed sheets, wheelchair access

Standard King Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking

Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking | Free WiFi, bed sheets, wheelchair access

Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Queen Room, 2 Queen Beds, Non Smoking

Deluxe Queen Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access

Deluxe Queen Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive King Room, 1 King Bed, Fireplace, Non Smoking

Executive King Room, 1 King Bed, Fireplace, Non Smoking | Free WiFi, bed sheets, wheelchair access

Executive King Room, 1 King Bed, Fireplace, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | Free WiFi, bed sheets, wheelchair access

Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

  • 51 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for King Spa Room, 1 King Bed, Jetted Tub, Non Smoking

King Spa Room, 1 King Bed, Jetted Tub, Non Smoking | Free WiFi, bed sheets, wheelchair access

King Spa Room, 1 King Bed, Jetted Tub, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family room, 1 King bed and 1 Bunk bed, Non Smoking

Family room, 1 King bed and 1 Bunk bed, Non Smoking | Free WiFi, bed sheets, wheelchair access

Family room, 1 King bed and 1 Bunk bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

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About this property

Big Pines Mountain House

A seasonal outdoor pool, a 24-hour front desk and free self-parking are available at this hotel. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Big Pines Mountain House offers 75 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

This South Lake Tahoe hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 32-inch LCD televisions come with cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Big Pines Mountain House's great location gets high marks from our customers. During your stay, you're just a quick walk from Heavenly Gondola. You'll find features such as free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include multilingual staff
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Heavenly Gondola and 5 minutes on foot from The Shops at Heavenly Village
  • Free beach shuttle service
  • Pets welcome for a fee (restrictions apply)
Unwind on the private sandy beach, located just 0.6 miles away. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle.

Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this South Lake Tahoe hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in July and close in September.
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Big Mountain House
Big Pines Mountain
Big Pines Mountain House
Big Pines Mountain House Motel
Big Pines Mountain House Motel South Lake Tahoe
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Of Tahoe Hotel South Lake Tahoe
Big Pines Mountain Lake Tahoe
Big Pines Mountain House Hotel
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Hotel South Lake Tahoe

Big Pines Mountain House Reviews

Reviews

6.4
Rating 10 - Excellent. 323 out of 1003 reviews
Rating 8 - Good. 124 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 164 out of 1003 reviews
Rating 2 - Terrible. 246 out of 1003 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Aaron

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Paloma

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A warm retreat with spacious rooms, a friendly atmosphere, and a location that puts guests within easy reach of South Lake Tahoe’s stunning scenery, shops, and lakeside adventures.
Stayed 1 night in Nov 2025

2/10 Terrible

Alex

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place ever! Hard to even talk to front desk since they aren’t even there and you have to call them. Also my room ( that was supposed to be the deluxe ) had a missing heater with a huge hole in the wall with a bunch of debris all over the floor. I called front desk and their only explanation was that they didn't have a maid for the past week. Reserved for two nights but refused to stay another night in this place and did not care for a refund. Worst place ever!
Stayed 2 nights in Nov 2025

4/10 Poor

Megan

Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the relaxed mountain vibe and convenient amenities. Definitely a solid choice for a Tahoe getaway!
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
You’re just steps from Heavenly Village, the lake, and local shops. The clean, well-equipped rooms and the staff is warm and helpful. Honest mountain stay that keeps you close to the action.
Stayed 1 night in Nov 2025

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big Pines Mountain House offers a classic, budget-mountain-lodge experience in South Lake Tahoe — and depending on what you value, it can feel like a hidden gem. Its biggest strength is location: it’s just a short walk from Heavenly Village, shops, restaurants, and the lake.
Stayed 1 night in Nov 2025

10/10 Excellent

Johnson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in was quick and room was spotless. The staff was friendly and helpful, made our stay more comfortable right from beginning. The location of the hotel was great, close to everything. Would stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Ramona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big Pines Mountain House is a really solid, budget-friendly pick in South Lake Tahoe. The rooms feel clean and quite spacious, and the staff is warm and welcoming. Its location is fantastic — just a short walk from Heavenly Village, the beach, and the casinos — so it’s a great base for exploring
Stayed 1 night in Nov 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big Pines Mountain House is a great budget-friendly pick in South Lake Tahoe — the location is fantastic, just a short walk from Heavenly Village, casinos and the lake. The rooms are simple but equipped with mini-fridges, microwaves, and free Wi-Fi, which makes it feel really cozy.
Stayed 1 night in Nov 2025

10/10 Excellent

Brady

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Big Pines Mountain House offers a cozy, friendly stay with an unbeatable location in the heart of South Lake Tahoe.
Stayed 1 night in Nov 2025

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you’re looking for a budget-friendly stay right in the heart of South Lake Tahoe, the Big Pines Mountain House hits the mark in terms of location — just a short walk from the lake, shops, and the gondola.
Stayed 1 night in Nov 2025

10/10 Excellent

Finn

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at Big Pines Mountain House! The room was very clean and comfortable, the staff were warm and helpful, and the location was excellent. Highly recommend for a relaxing Tahoe getaway!
Stayed 1 night in Nov 2025

10/10 Excellent

Jeremiah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great budget-friendly stay! The room was clean and comfortable with a mini-fridge and microwave, the staff were friendly, and the location couldn’t be better — steps from shops, restaurants and the lake
Stayed 1 night in Nov 2025

10/10 Excellent

Stepan

Liked: Cleanliness
Stayed 4 nights in Nov 2025

10/10 Excellent

Emmett

Liked: Cleanliness, amenities, property conditions & facilities
Good room, excellent staff and great location!
Stayed 1 night in Oct 2025

10/10 Excellent

Colin

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great value!
Stayed 1 night in Oct 2025

10/10 Excellent

Sara

Stayed 1 night in Nov 2025

10/10 Excellent

LOUIS

Stayed 5 nights in Nov 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great service at budget prices
Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and very comfortable. The staff was friendly and accommodating. The location was very convenient, close to all major attractions
Stayed 1 night in Oct 2025

10/10 Excellent

Jackey

Liked: Cleanliness, amenities, property conditions & facilities
Cozy, affordable stay in a perfect location—just steps from the lake, restaurants, and casinos.
Stayed 1 night in Oct 2025

10/10 Excellent

Ellima

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable, staff was friendly and helpful. The amenities were great and location was excellent!
Stayed 1 night in Oct 2025

2/10 Terrible

Robert, Elk Grove

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was beyond disappointing. The beds are broken down and the most uncomfortable I’ve slept in ever. The shower had a leak so heard dripping water all night. Mini fridge was leaking and got onto our luggage. Requested to check out after 1 night of a 2 night stay due to the poor condition of the room and was denied a refund even though I was told I would receive one. They offered me a new room but the experience was so bad I was unwilling to even look at what else they had to offer. Will never stay here again
Stayed 2 nights in Oct 2025