Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very unhappy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The inside of the home was beautiful while I sat on the couch and immediately had to book another place for us to stay since my wife and daughters refused to sleep in the neighborhood. We arrived around 10:45 at night and the neighbors had a small gathering that included men running, yes, running to their vehicles to leave when we pulled up. Apparently the neighbors cat got loose at the same time and the neighbor was walking shirtless around yelling for Abigail over and over. Not to mention there was a shooting that day within a couple of miles that made us on edge in the first place. All of this before I even was able to unlock the door. I immediately called VRBO and was directed to Turn Key properties as the managing company and they told me on the phone while I was there that the area was safe and I wouldn’t be eligible for any refund because they said it was safe. Over the next two days they continued to tell me the neighborhood was safe and I shouldn’t have been so concerned because they deemed it safe. Anyway, I lost over $1000.00 and had to rebook somewhere else for our trip. I never spoke with the owner and I am sure it was “bad timing” with the weird neighbor stuff, but Turnkey Properties had very little compassion and I hope the owner looks to do business elsewhere.