To start, they charged me extra fees bringing my total above the advertised rate. Then, my room was basically empty when I checked in. Toilet paper, towels, and a bed sheets. That's it. Not shampoo, soap, tissues, hair dryer, cofee maker, utensils/ glasses/ kitchenware (despite it being a suite with kitchenette). When I asked the front desk, they told me the only thing they could give me was soap, not even shampoo, just soap. I then left to get food, and when I brought it back to my room to eat, I discovered there were bugs in my room. There were also dead bug carcasses in the hallway. When I went to refill my water and the water fountain, the red light was on indicating that the filter was expired, so no clean drinking water. The bed was incredibly uncomfortable and made noise every time you shifted your weight. My room got very hot at night despite having the air conditioning set to 65. It wasnt until the morning that i heard the air conditioning turn on, which I guess means it doesnt work at night. Overall a terrible experience and I will never be back.