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Comfort Inn Lancaster at Rockvale

2.5 star property

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Photo gallery for Comfort Inn Lancaster at Rockvale

Business centre
Free daily buffet breakfast
Lobby
Premium bedding, pillow-top beds, desk, blackout curtains
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
24 South Willowdale Drive Rout, Lancaster, PA, 17602
  • Place, American Music Theatre Lancaster
    ‪5 min walk‬
  • Place, Amish Farm and House
    ‪8 min walk‬
  • Place, Dutch Wonderland
    ‪2 min drive‬
  • Airport, Lancaster, PA (LNS)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(75 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(49 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Lancaster at Rockvale

Hotel connected to a shopping centre in Lancaster with free breakfast
A 24-hour front desk, express check-out and a fireplace at reception are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a front desk safe, ATM/banking services and multilingual staff assistance are on-site.
Comfort Inn Lancaster at Rockvale offers 111 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

32-inch flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Comfort Inn Lancaster at Rockvale gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from American Music Theatre Lancaster. Free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the beds and the helpful staff
  • Within a 15-minute walk of American Music Theatre Lancaster and Amish Farm and House
Free breakfast is available daily. Public spaces have free WiFi. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Comfort Inn Lancaster at Rockvale. Free self parking is available.

This Lancaster hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must provide license plate number at check-in to reserve onsite parking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 11.10 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 11.10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Lancaster
Holiday Inn Express Lancaster Rockvale
Comfort Inn Lancaster Rockvale Outlets Hotel
Holiday Inn Express Rockvale
Holiday Inn Express Rockvale Outlets
Holiday Inn Express Rockvale Outlets Hotel
Holiday Inn Express Rockvale Outlets Hotel Lancaster
Holiday Inn Express Rockvale Outlets Lancaster
Rockvale Lancaster
Holiday Inn Express Lancaster Rockvale Outlets Hotel
Comfort Inn Rockvale Outlets Hotel
Comfort Inn Lancaster Rockvale Outlets
Comfort Inn Rockvale Outlets
Comfort Lancaster At Rockvale
Comfort Inn Lancaster at Rockvale Hotel

Reviews

Comfort Inn Lancaster at Rockvale Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 562 out of 1015 reviews
Rating 8 - Good. 291 out of 1015 reviews
Rating 6 - Okay. 100 out of 1015 reviews
Rating 4 - Poor. 36 out of 1015 reviews
Rating 2 - Terrible. 26 out of 1015 reviews

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

braeden

Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable rooms. Great hospitality.
Stayed 2 nights in Jul 2025

10/10 Excellent

jennifer

Stayed 2 nights in Jul 2025

6/10 Okay

Tyler

Stayed 2 nights in Jul 2025

4/10 Poor

Anny

Travelled with family
Disliked: Property conditions & facilities
Check-in was easy and staff was great but the rooms are in need of renovation. At first glance the room seems ok just very bare. But the bathrooms definitely need to be renovated as all the fixtures and vanity are super old.
Stayed 1 night in Jul 2025

8/10 Good

Maria

Clean
Stayed 2 nights in Jul 2025

6/10 Okay

William

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room had a musty smell but everything was clean and staff was friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leticia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and very spacious parking
Stayed 1 night in Jul 2025

8/10 Good

Dannie

Stayed 1 night in Jun 2025

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
ok
Stayed 3 nights in Jun 2025

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
This was our second stay at the Comfort Inn in at Rockvale Pa. Very friendly and efficient staff. Good value for the price. Hotel seem to be in need of renovations. Strong smell of mold and dampness throughout out the first floor and the room. Toilet seat was cracked and didn’t always function. Appreciated the pool and patio which was well maintained. Complimentary breakfast is always a factor in picking a hotel. We would have appreciated the breakfast
Stayed 1 night in Jun 2025

6/10 Okay

Paul

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Needs a better breakfast & hotel Needs to update
Stayed 1 night in Jun 2025

10/10 Excellent

Amerlinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Jun 2025

10/10 Excellent

Tabitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service

Rooms need a facelift

The hotel can use an update. Things are old and need a revamp. Love the proximity to everything, but room had a musty smell and bathtub, although clean, needs maybe some new grout and door in bathroom had wood missing at bottom. Have stayed there in the past and although staff and cleaning people were wonderful, as I said hotel room need a facelift. The lobby was great and breakfast definitly had something for everyones' taste.
Stayed 3 nights in Jun 2025

8/10 Good

Ray

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Luiza

Stayed 1 night in May 2025

10/10 Excellent

TraceyAnn Davis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfortable bed
Stayed 1 night in Jun 2025

4/10 Poor

nathan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
BED BUGS!!!! Thought everything was ok until the 2nd day of our stay. I had a pair of shorts that I ironed sitting on chair so they wouldn’t wrinkle. Put shorts on the 2nd day we were there. Ended up with bed bug bites on several locations of my body. My shirt was hanging up in closet. Paid over $240 a night to end up with bed bug bites.
Stayed 2 nights in Jun 2025

8/10 Good

Brandon

Liked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Relinda

Travelled with family
Beautiful , clean , friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Relinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean and with friendly staff
Stayed 2 nights in Jun 2025

8/10 Good

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms....great breakfast...close to everything....friendly staff
Stayed 1 night in Jun 2025