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Holiday Inn Express Lancaster by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Lancaster by IHG

Exterior
Lobby
Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
43719 17th St W, Lancaster, CA, 93534
  • Place, Antelope Valley Hospital
    ‪17 min walk‬
  • Place, Big 8 Softball Complex
    ‪2 min drive‬
  • Place, Antelope Valley College
    ‪3 min drive‬
  • Airport, Palmdale, CA (PMD-Palmdale Regional)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobil Access Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobil Access Tub)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Communications)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(28 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(11 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Balcony

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Lancaster by IHG

Hotel in Lancaster with free breakfast and fitness centre
An outdoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and laundry facilities.
Holiday Inn Express Lancaster by IHG offers 73 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Lancaster by IHG. During your stay, you'll be within walking distance of Sol Plaza Boutique Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a gym
  • Just a 2-minute drive from Sol Plaza Boutique Mall and a few minutes from Lancaster City Park
Holiday Inn Express Lancaster by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. The business-friendly Holiday Inn Express Lancaster by IHG also features multilingual staff, laundry facilities, and a corner/local shop. Self parking is free.

This Lancaster hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Lancaster
Holiday Inn Express Lancaster
Lancaster Holiday Inn Express
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster Hotel

Holiday Inn Express Lancaster by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 498 out of 939 reviews
Rating 8 - Good. 237 out of 939 reviews
Rating 6 - Okay. 108 out of 939 reviews
Rating 4 - Poor. 48 out of 939 reviews
Rating 2 - Terrible. 48 out of 939 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities
The staff at this location are always incredibly helpful, nice, and respectful, I would definitely recommend this hotel to anyone needing to stay in Lancaster
Stayed 1 night in Oct 2025

10/10 Excellent

Tamika

Stayed 1 night in Oct 2025

8/10 Good

maximo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & comfy beds
Stayed 1 night in Oct 2025

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was good but Hotel was old and needed lots of repairs
Stayed 1 night in Sep 2025

10/10 Excellent

Janet, Warwick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ana and Lisandra (not sure of correct names) greeted us each time we went in or out. They were friendly and polite!!
Stayed 6 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Sep 2025

4/10 Poor

Scott

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I was charged double. Staff needed better training. There were people dancing in the hallways with loud music and outside having a party. No one addressed the issue. Will not stay again.
Stayed 1 night in Sep 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

esperanza

Travelled with partner
Liked: Amenities
Stay was fine but elevator was broken and check out is at 11 which is insane. It should be at 12
Stayed 1 night in Sep 2025

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
much needed cleaniness.
Stayed 1 night in Sep 2025

2/10 Terrible

Corina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had a room Next to us with like over 10 people in the room. They were fighting, arguing and running down the halls. I felt very unsafe at one point I heard physical and verbal altercations. Some of them looked under age. I called front desk 2x and all this was happening from 12-2Am.
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here because it’s close to where my family lives ..
Stayed 1 night in Aug 2025

10/10 Excellent

Yolanda

Stayed 4 nights in Aug 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Lorinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay!

My stay was good it was a quick stay the bed was good really nice down pillows. Breakfast was good lots of choices. The pool and hot tub looked good and clean but i just didn't have time to try it. I was very tired. I was very happy with staff they took extra care watching my vehicle that i had a load in the back of that was a big extra start and thanks. Staff was very nice friendly. Thank you
Stayed 1 night in Aug 2025

2/10 Terrible

Corean

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's not the property it's the people booking for the property
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service/bad rooms

Ac dont work and when you walk out the room and try to go back in it doesnt read the card and you have to go all the way to the front desk Service is honestly so bad and food wasnt that great either
Stayed 2 nights in Aug 2025

6/10 Okay

Reginald

Business traveller
Liked: Amenities
My room had a torn up cover door for the refrigerator. And no one came to the room to see it.
Stayed 1 night in Aug 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was just what i needed. Although one of the air units didnt work the one in the bedroom did and that one rocked. The washer was also displaying an error message and that was an amenity i was specifically looking for. So a little disappointed but overall i enjoyed my stay and would book again in hopes for somethings fixed.
Stayed 2 nights in Jul 2025

8/10 Good

Marcus, LoneGrove

Stayed 2 nights in Jul 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff quick check in clean and spacious room nice quiet area
Stayed 1 night in Jul 2025

2/10 Terrible

Callie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

My daughter and myself had the worst time. The door was broken so when we came back from breakfast, our room door was wide open. They did nothing to accommodate us for that then the following night, some crazy lady was banging on my door up and down the hallway, screaming frightening me and my child. Saying bc I shut my door loud. She she harassed us for over a she harassed us for over an hour. She ended up getting in my face screaming at me in front of my child.The front desk did nothing about it and I ended up checking out a day and a half early at 12 o’clock at night because my child felt unsafe. We will never stay there again nor will I ever recommend it to anybody I know.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alashia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025