The property itself was neat and clean. I'm not quite a germophobe, but I prefer surfaces to be wiped clean and linens to at least smell like they've been laundered -- I was definitely pleased with the cleanliness of the home. Sara provided detailed and helpful instructions for the house before arrival. As big coffee drinkers, we really appreciated the coffee maker, Keurig, and French press options (as well as the grinder). The mounted AC units kept the home cool. The bed was uncomfortable (seemed worn out), and we were both rolling toward the dip in the middle.We had a hiccup with the check-in process as our login code hadn't been updated, and we were locked outside in 90 degree weather for 30 minutes (despite calling Sara 9 times). After our visit, I also sent Sara a message through VRBO to let her know of a few things that were broken before we entered the home, and I never heard back from her. Perhaps not the most responsive host, but it's really only an issue when you're locked outside :)