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Causeway Bay Hotel

3.0 star property

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Photo gallery for Causeway Bay Hotel

Courtyard
Lobby
Suite, 1 King Bed (Jacuzzi) | Private kitchen | Fridge, microwave, coffee/tea maker
Lobby sitting area
Front of property

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

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6820 S Cedar St, Lansing, MI, 48911
  • Place, Chisholm Hills Golf Club
    ‪3 min drive‬
  • Place, Towne Square Dog Park
    ‪4 min drive‬
  • Place, Michigan State University
    ‪7 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Interior
Lansing Delta West Hotel
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.1 out of 5, 66 reviews
The price is CHF 63
includes taxes & fees
22 Jan - 23 Jan
Lansing Delta West Hotel

About this property

Causeway Bay Hotel

Hotel in Lansing with 24-hour business centre and 24-hour front desk
Along with a 24-hour business centre, this smoke-free hotel has a conference centre and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and laundry facilities.
Causeway Bay Hotel offers 300 accommodations with a safe and coffee/tea makers. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Causeway Bay Hotel. During your stay, you'll be close to Chisholm Hills Golf Club. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Just a 3-minute drive from Community Mental Health and a few minutes from Chisholm Hills Golf Club
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3000 square feet (279 square metres) and includes a conference centre. The business-friendly Causeway Bay Hotel also features a vending machine, a garden, and a picnic area. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Lansing hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Piano

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay (maximum USD 50 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per pet, per stay (maximum USD50 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Lansing
Best Western Plus Lansing
Best Western Plus Lansing Hotel
Lansing Best Western
Causeway Bay Hotel Lansing
Causeway Bay Hotel
Causeway Bay Lansing
Causeway Bay
Causeway Bay Hotel Hotel
Causeway Bay Hotel Lansing
Causeway Bay Hotel Hotel Lansing

Causeway Bay Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 194 out of 999 reviews
Rating 8 - Good. 283 out of 999 reviews
Rating 6 - Okay. 193 out of 999 reviews
Rating 4 - Poor. 141 out of 999 reviews
Rating 2 - Terrible. 188 out of 999 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Terie

Travelled with partner
Disliked: Amenities, property conditions & facilities
None of the additional facilities are open at this time - pool, restaurant, breakfast, are all closed. I was aware at the time I made reservation. Facilities are definitely dated and in need of updating. Beds, linens, bathroom, etc., were OK - not great, not awful. The parking facilities were in definitely need of security and maintenance updating.
Stayed 1 night in Oct 2025

10/10 Excellent

Olagbaju Michael

Stayed 2 nights in Oct 2025

4/10 Poor

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I pulled up the whole parking lot was dark and I was not sure if it was open. The front desk person told me she did not see my reservation and that the computer and printer was giving her trouble. The lobby it's self actually looked nice, however, that was the only part that looked nice. There is a sign taped to the front desk that said the restaurant , pools, hot tub, and bar were all closed; according to reviews it has been that way for 3+ years. The hallway floors were ripped up and it looked like it was a remodel that had been paused. Some one spilled a soda all over the elevator and there was no sign anyone planned on cleaning it. Half of the light bulbs in the room didn't work and the TV operated on antenna only. The windows were poorly insulated and the road noise sounded as if the window was open. Overall this has the bones and look of a once prominent conference center that has since fallen into disrepair and it seems that with each passing month that could be the last of this hotel being open.
Stayed 1 night in Oct 2025

4/10 Poor

Xuan

Liked: Staff & service
Disliked: Property conditions & facilities
No comment, unexpected from what I saw from the picture
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Customer Service
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean stay, Excellent Customer Service
Stayed 1 night in Sep 2025

2/10 Terrible

Peter

Stayed 2 nights in Sep 2025

6/10 Okay

Allan, Buffalo Grove

Travelled with family
Disliked: Amenities, property conditions & facilities
It can be better
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice
Stayed 1 night in Sep 2025

2/10 Terrible

Traveil

Stayed 2 nights in Jul 2025

8/10 Good

Shuler

Travelled with family
Liked: Cleanliness, room comfort

Roof clean please

Roof has trash all over it. construction debrief from the room seen
Stayed 1 night in Jun 2025

2/10 Terrible

Ajay

Liked: Cleanliness
I didn’t like that the ac didn’t work in my room very dark dingy staffing was low
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Business traveller
Liked: Staff & service, room comfort
Stayed 6 nights in Sep 2025

8/10 Good

David

Stayed 4 nights in Sep 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Comfortable

It was a comfortable room. Our deadbolt wouldn't lock and I didn't like the parking. Those are my only complaints! Other than that, room was nice and clean and it was perfect for a quick sleep.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Lori

Disliked: Cleanliness, property conditions & facilities
I think this property is getting ready to shut down. They posted that due to construction, the bar, restaurant, pool, and hot tub were closed. There was no construction going on. All the vending machines were empty. So literally there was nothing to eat or drink in the hotel. Stains on the carpeting and on the mattresses. TV stations were mostly non-existent - DTV kept showing no signal, until finally there was one, but then then shows glitched.
Stayed 2 nights in Sep 2025

4/10 Poor

Roberta

Liked: Staff & service
Disliked: Cleanliness
Under the "you get what you pay for" I expected this place to not be great but it was slim pickings for parents weekend at msu. I really only wanted a bed and shower and for it to be clean. The shower didn't get more than a trickle of water -- not enough to divert it to the shower head. Would've asked to change rooms but didn't find it til morning. The bed was nice. The floors - carpet & tile- were pretty dirty. The air conditioner, set to 60° was mediocre.
Stayed 1 night in Sep 2025

6/10 Okay

Lauren

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No comment
Stayed 2 nights in Sep 2025

6/10 Okay

Pamela

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Needs better dressed counter personnel and upgrade

First. The girl at the desk at first looked shady. Sweatshirt with hoodie covering everthing bit her eyes, nose and mouth. My husband went to meet our friend and before they left the hotel to go to the Michigan State game, he had to use the bathroom. He askedcwhere it was so he didn't have to go back up to the room. She told them there wasnt a bathroom. My husband said, I know there is as my son used it early in the morning when we first arrived. She then told them it wasnt for people off the street and asked them who they were. My husband told her he has a room here. She asked under which nsme. He told her. She asked what the room number was, he told her. She then told them where the bathroom was. He felt, being black might have contributed to her line of questioning. The hotel smelled clean throughout. But there was a late party using the ballroom and then wreaked marijuana throughout when you walked in through the back. The room was clean. The bedskirts on the beds were tucked between the mattress and when they came out they were all torn. One curtain end was hanging. The lights didn't work in the room or were total broken, no switch. Only two towels were privided in the bathroom for 5 of us. If you have two double beds in a room, you should have at least four towels. They didn't offer breakfast even though it stated Continental Breakfast.
Stayed 2 nights in Sep 2025

2/10 Terrible

Deanna

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This was the absolute worst experience of my life!!! I was left stranded in this dump No cable, no touted paper, live electric cords on the floor!!! Used shampoo bottles no amenities as listed. I will be calling the health department and the fire marshal
Stayed 1 night in Sep 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service
Staff have was fun to talk to and very polite.
Stayed 1 night in Sep 2025

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked this hotel for the bar and pool. Neither of them were open due to issues. Then we couldn't get a key card because that was broke also. The room next to us had their music so loud most of the night. It was a terrible experience
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

We had a very clean room and the staff was great.
Stayed 4 nights in Aug 2025

2/10 Terrible

Ross

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No amenities
Stayed 3 nights in Sep 2025