Comfort Inn Lansing West

2.5 star property

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Photo gallery for Comfort Inn Lansing West

Desk, iron/ironing board, free cots/infant beds, free WiFi
Lobby
Lobby
Banquet hall
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Housekeeping
  • Gym

Explore the area

View in a map
525 N Canal Road, Lansing, MI, 48917
  • Place, Horrocks Farm Market
    ‪3 min walk‬
  • Place, Michigan State Capitol
    ‪9 min drive‬
  • Place, Lansing Center
    ‪10 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪9 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(19 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking (Accessible Bathtub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Bathtub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Comfort Inn Lansing West

Hotel with free breakfast, near Lansing Mall
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Comfort Inn Lansing West offers 104 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Lansing hotel provides complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Lansing West. During your stay, you're just a quick walk from Horrocks Farm Market. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 3 meeting rooms and laundry facilities
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 3-minute drive from Lansing Mall and 10 minutes from Michigan State Capitol
  • Dogs welcome for a fee (restrictions apply)
Comfort Inn Lansing West offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A 24-hour business centre and 3 meeting rooms are available. Free breakfast is served daily. The business-friendly Comfort Inn Lansing West also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

This Lansing hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Lansing
Comfort Inn Lansing
Comfort Inn Hotel
Comfort Inn Lansing
Comfort Inn Hotel Lansing

Reviews

Comfort Inn Lansing West Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 446 out of 1002 reviews
Rating 8 - Good. 333 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

Reviews

10/10 Excellent

Sierra

Stayed 1 night in Aug 2025

4/10 Poor

Rosa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

6/10 Okay

mark

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Sam the manager was awesome when checking in, he’s a great guy. Pillows are way too tiny and I asked for more but they didn’t have any. Ice machines were broken and our sink was clogged. Checkout on hotels.com said 12 noon. Housekeeping knocked on our door at 10:55.
Stayed 2 nights in Aug 2025

4/10 Poor

Adrian

Business traveller
Disliked: Amenities
What a tired old dump. The room was quiet but carpets in hallways were stained and disgusting. The breakfast only offered two cereal options and the baked goods and bagels made me wonder how old they were. Overall it was gross.
Stayed 1 night in Aug 2025

8/10 Good

Bob

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and clean room
Stayed 4 nights in Aug 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was fine. breakfast was only OK. Not many choices and wasn't attended to. Room was good.
Stayed 1 night in Aug 2025

8/10 Good

JOHN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities
The water stream was low on the bathroom sink. I think they could’ve picked up our old towels. They were stingy on the toilet paper.
Stayed 2 nights in Aug 2025

10/10 Excellent

MICHELLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property more than 8 times in the last three months and everytime the room is clean and smells good. Towels were thick and fluffy and the shower soaps were well stocked. Even though the property is older and the carpet in the hallways needs to be replaced, the room itself stands out much better. Clearly a case of don't judge the well travelled areas as what your room is going to be like. The staff is friendly and management is always smiling and inviting.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Jerimiah

Business traveller
Disliked: Cleanliness, property conditions & facilities

Needs updated

AC was noisy bed not very comfortable and you can tell everything is worn and dirty
Stayed 1 night in Jul 2025

2/10 Terrible

Anthony

Stayed 1 night in Jul 2025

8/10 Good

ANDREW J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pu

Hotel was fine. The drugs smell in the hallway was awful.
Stayed 1 night in Jul 2025

6/10 Okay

Aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice place but it needs updating. Everything is just worn and needs to be replaced or repaired. Other than that the staff was great and the room was clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Stayed 1 night in Jul 2025

10/10 Excellent

Karen, Indianapolis

Liked: Cleanliness, amenities, property conditions & facilities
Service
Stayed 2 nights in Jul 2025

8/10 Good

Temma

Liked: Staff & service
The hotel was fine. My only complaint is the bed is hard. Other than that everything was great.
Stayed 1 night in Jul 2025

8/10 Good

Marie

Travelled with family
Liked: Staff & service, room comfort

Hall stunk room clean and fresh

The halls smelled really bad and were visibly worn and dirty. The room was clean and the breakfast area was clean but the entrance and hallways were a turn off.
Stayed 1 night in Jul 2025

10/10 Excellent

Deonna

Stayed 2 nights in Jun 2025

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Shelly

Stayed 1 night in Jun 2025

6/10 Okay

Jeffrey

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The beds were horrible, the breakfast was not handled properly, the area had transients and people smoking weed right in the front. We love Comfort Inn but this was lacking. They service was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Kenneth

Stayed 2 nights in Jun 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025