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Quality Inn University

2.5 star property

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Photo gallery for Quality Inn University

Interior
Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Lobby
Bar (on property)
Free daily buffet breakfast

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
3121 E Grand River Ave, Lansing, MI, 48912
  • Place, Eastwood Towne Center
    ‪2 min drive‬
  • Place, Breslin Center
    ‪3 min drive‬
  • Place, Michigan State University
    ‪3 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn University

Family-friendly hotel connected to the convention centre in Lansing with free breakfast
This hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Quality Inn University offers 105 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a waterslide, an indoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

With your stay at Quality Inn University, you'll be connected to the convention centre and within walking distance of Plymouth Congregational Church. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 15 minutes on foot from Plymouth Congregational Church and a 3-minute drive from Michigan State University
  • Pets welcome for a fee
Quality Inn University offers its guests an indoor pool, a waterslide, and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 3400 square feet (316 square metres) and includes conference space. A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the family-friendly Quality Inn University. Free self parking is available.
Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,400 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn University Lansing
Quality University Lansing
University Quality Inn
Quality Inn University
Quality University
Quality Inn University Hotel
Quality Inn University Lansing
Quality Inn University Hotel Lansing

Reviews

Quality Inn University Reviews

6.8

6.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 74 out of 237 reviews
Rating 8 - Good. 43 out of 237 reviews
Rating 6 - Okay. 45 out of 237 reviews
Rating 4 - Poor. 31 out of 237 reviews
Rating 2 - Terrible. 44 out of 237 reviews

Reviews

6/10 Okay

Jacob

Stayed 3 nights in Aug 2025

10/10 Excellent

Shay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything close by walking distance
Stayed 1 night in Aug 2025

4/10 Poor

Thomas

Bathroom flooded due to clogged shower. When I told the staff they just said that it’s a handicap bathroom and that’s what it does
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammed

Stayed 4 nights in Aug 2025

2/10 Terrible

Shawna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't go!

Breakfast was cold... I stayed across from indoor pool so it was quite noisy. Bathroom light fixture was rusty and the bathroom was tiny. The WIFI was spotty and the TV service went out both times I tried to watch TV. If you have another option... stay somewhere else.
Stayed 5 nights in Jul 2025

8/10 Good

Kimberley, Burlington

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Alek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome stay
Stayed 1 night in Aug 2025

6/10 Okay

Abdelkrem

Stayed 1 night in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Saim

Stayed 1 night in Aug 2025

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool and breakfast
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, rooms were very clean and the breakfast was great! Trash was always in the parking lot and no cigarette butt ash trays, stop smoking in front of building, looks bad. But pool was great, it was quite and bed was comfy and tv had lots of channels. 4 and half stars and enjoyed my stay at this hotel.
Stayed 3 nights in Jul 2025

4/10 Poor

Krista

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The beds were not very comfortable. We were there for 2 nights. The only thing they did when they came in to clean. Um, let's make the bed. They didn't offer any clean towels. They didn't replenish coffee. Um, there was water leaking from the ceiling in the bathroom and had been so for a while. Cause the door swelled, so it don't, it wouldn't shut There was a gap underneath the door about 2 inches or more? So we were right by the pool. It was, it was noisy. We just did not have a good stay. The girl working behind the desk was very nice, though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Colleen M

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property is ok and acceptable for a nights stay when needed and convenient for your needs. It is not a place I would highly recommend.
Stayed 1 night in Jul 2025

2/10 Terrible

Noeline

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures provided do not reflect the property. It is in need of a renovation. They staff though pleasant are not helpful rooms. Water stains on the ceilings warn carpets. Not at all like the pictures
Stayed 4 nights in Jul 2025

10/10 Excellent

Corwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff
Stayed 1 night in Jul 2025

2/10 Terrible

JAMES

Nice swimming pool and entertainment area.
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Liked: Amenities, property conditions & facilities
N/A
Stayed 3 nights in Jul 2025

2/10 Terrible

Courtney

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Travelled with our children, woke up to a pile of clothes and trash and drinks outside our room like someone had been sleeping in the hall way outside of our room and the staff didn’t seem to Care very much.
Stayed 1 night in Jul 2025

6/10 Okay

Sean

Travelled with family
Disliked: Property conditions & facilities

Will not stay again at any Quality Inn.

Hotel is old and run down. Amenities like shampoo and conditioner in shower was empty on arrival and never refilled with each days Room cleaning. Tv in room only had 6 channels that worked took a full day to correct this after informing them of the inconvenience. Offered us a different room so we packed up and moved for the last 12 hours of our stay. The owners need to invest in their business.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ryan

Stayed 1 night in Jul 2025

6/10 Okay

Esther

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The staff were nice and helpful. Our biggest concern was the roaches. That negated anything positive that we experienced. The pool is large and lots of activities there.
Stayed 1 night in Jul 2025

10/10 Excellent

Lola

Stayed 1 night in Jun 2025