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Crowne Plaza Lanzhou by IHG

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Photo gallery for Crowne Plaza Lanzhou by IHG

Property amenity
Lobby
Presidential Suite, Multiple Beds | View from room
View from room
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
No.1 Beibinhe Road East, Chengguan District, Lanzhou, Gansu, 730046
  • Place, Gansu International Convention and Exhibition Center
    ‪7 min walk‬
  • Place, Wanda Plaza Chengguan Lanzhou
    ‪1 min drive‬
  • Place, Lanzhou University
    ‪4 min drive‬

Room options

View all photos for Standard Room, River View (High Floor)

Front of property

Standard Room, River View (High Floor)

  • River view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, River View

Standard Room, River View | Minibar, desk, laptop workspace, blackout curtains

Standard Room, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, River View

View from room

Standard Room, 2 Single Beds, River View

  • River view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, River View (High Floor)

Standard Room, 2 Single Beds, River View (High Floor) | Minibar, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, River View (High Floor)

  • River view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Royal Suite, 1 King Bed, River View

Royal Suite, 1 King Bed, River View | Minibar, desk, laptop workspace, blackout curtains

Royal Suite, 1 King Bed, River View

  • River view
  • 168 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds | Minibar, desk, laptop workspace, blackout curtains

Presidential Suite, Multiple Beds

  • River view
  • 336 sq m
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Room, Club lounge access, River View (River View)

Minibar, desk, laptop workspace, blackout curtains

Standard Room, Club lounge access, River View (River View)

  • River view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

View from room

Standard Room

  • River view
  • 42 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Club lounge access, River View (River View)

Minibar, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, Club lounge access, River View (River View)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Club lounge access, River View (River View)

Minibar, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Club lounge access, River View (River View)

  • River view
  • 84 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (with Living and Dining Area)

Suite, 1 Bedroom (with Living and Dining Area) | Minibar, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (with Living and Dining Area)

  • River view
  • 126 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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4.5 out of 5, Wonderful, 13 reviews
The price is CHF 58
includes taxes & fees
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About this property

Crowne Plaza Lanzhou by IHG

This smoke-free hotel features 3 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, spa services and a business centre.
Crowne Plaza Lanzhou by IHG offers 440 air-conditioned accommodations with minibars and free newspapers. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Lanzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Crowne Plaza Lanzhou by IHG, you're just a quick walk from Gansu International Convention and Exhibition Center. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and yoga classes
  • Just a 5-minute drive from Lanzhou University and 6 minutes from Lanshan Park
Crowne Plaza Lanzhou by IHG offers its guests an indoor pool and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Spa services, a terrace, and barbecue grills are also featured at the luxury Crowne Plaza Lanzhou by IHG. Self parking is free.

This 4.5-star Lanzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Specialty Muslim – This restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Lobby Lounge – On-site lobby lounge.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 148 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Chinese Restaurant
  • Club Lounge
  • Lobby Lounge
  • Specialty Muslim

Things to do

  • Gym
  • Indoor pool
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On a river
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 36 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Crowne Plaza Lanzhou by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 148.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The host will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Crowne Plaza Hotel Lanzhou
Crowne Plaza Lanzhou
Lanzhou Crowne Plaza
Crowne Plaza Lanzhou Hotel

Crowne Plaza Lanzhou by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 66 reviews
Rating 8 - Good. 19 out of 66 reviews
Rating 6 - Okay. 2 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 3 out of 66 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

kaixiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect breakfast.
Stayed 1 night in Aug 2025
Verified

8/10 Good

LU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with good river view
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Yuhang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Lanzhou is the land of smokers and the hotel does little to control people who choose to smoke in the lobby, the elevators, the rooms. Great hotel but just can’t get away from the smoke.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

jinwoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace by the Yellow River

I bragged to my friends that I spent 3 days at a nice hotel by the Yellow River. The room was spacious and clean, and the service was good. I was satisfied because there were many kinds of breakfast. I used the bar after dinner and I was impressed by the kindness of the waitress. However, I had no choice but to use a taxi to get out of town, so that was a shame. But the staff call a taxi quickly I didn't have any difficulties. Even if I went back to Lanzhou I will be using the Crown Plaza Hotel.
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Vivian

Random pricing, bad shower

I booked on hotels.com at 756HKD per night vs trips.com offered 330RMB (half of the price I paid). Hot water in the shower didn’t work well. The hotel said it was because there were too many guests on the same floor… there was nobody at the main door helping you with taxi. Surprisingly bad experience
Stayed 1 night in Apr 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The property overall was very nice. However, even if you request and receive a non-smoking room guests are permitted to smoke on your floor. There are ashtrays near the elevator that are used. The smoke smell will certainly leak into your room a bit. We paid for the breakfast through our Expedia booking upfront. However, every morning at the breakfast I was the only one out of our large travel group of 31 (who are mainly of Chinese origin but not living in China) who got hassled every morning to pay. I couldn’t help, but wonder if it was because I am only part Chinese and don’t present as Asian to most. The last breakfast was quite embarrassing in the way that I was treated. But that said we had a really good experience with our room service person for dinner one night. Also, we had hot pot one evening in the hotel restaurant, which we enjoyed and were told we were going to be given a small discount for a reason I am not sure of. I probably would not stay here again given the smoke smell, the distance from night markets, and the breakfast hassle every morning to double pay.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

ke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

入住兰州首选酒店

服务真的令人超级惊喜 本次入住行政楼层 安睡楼层床非常舒服！坐拥兰州无敌夜景 距离所有旅游景点也不远 周边好吃的非常多 很多是兰州本地人实名认证 早餐大堂有个男的经理忘记问名字了非常有眼力劲看见我端不了兰州拉面直接给我送到餐位上 可以打包咖啡特别赞 礼宾部的帅哥们不仅帅 服务也很到位 是酒店第一的门面担当有个实习生叫朱凯给我留下了深刻印象 微笑服务 眼里有活 下次入住还会首选皇冠假日酒店
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

PUI CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

景觀不錯，位置也不錯

位置很不错，河景房景觀真的好，裝修有點老式了，但維護還可以的，不過在17樓淋浴間竟然地下水道會返味，這點大打折扣了
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Yixuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店地理位置方便 服務人員親切 酒店性價比高
Stayed 1 night in Jan 2022
Verified

8/10 Good

Yixuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店環境很好 酒店人員親切 服務到位
Stayed 1 night in Jan 2022
Verified

8/10 Good

Yixuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
套房的面積很大 服務人員親切 入住體驗好
Stayed 1 night in Jan 2022
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Delightful staff, great breakfast and good facilities.A comfortable stay with a great location.
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

総合的に満点

立地が不便だが、部屋は綺麗
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's a good choice to make!!

Even when the hotel is not new, it has an excelent service, good food, beautiful rooms, great beds! I honestly recommend it!!
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

兆銘

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

景色優美

地點景色很優 可以看到黃河
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

bei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不错的酒店

不错，我是去旅行，感觉很好，推荐！
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at this hotel. Located at the heart of the city. Nice breakfast, friendly staff.
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice
Stayed 1 night in Sep 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Comfortable room. Good place to stay for business. Good facilities.
Stayed 1 night in Nov 2017
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

靠近黃河邊岸的飯店

房間設備好, 乾淨舒適。 服務人員親切有禮貎。 近貿易展覽中心近, 地理位置好。 可直接由房間窗戶看見黃河景色, 尤其是落日, 真的很美。 有停車站, 方便友人來訪。
Stayed 3 nights in Jul 2017
Verified

8/10 Good

菊次郎

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適に過ごせるホテル

プライベートで妻と二人でスーペリアルームを利用しました。立地は黄河湖畔の静かな新開発区、大きな国際展示場、音楽ホールに隣接しており静かな場所です。黄河湖畔は公園になっているので食後の散歩やサイクリングにもってこい。施設は質、設備とも申し分なく快適に過ごせます。温水プールを利用しましたが水温は26℃に管理されており3月でも泳げました。食事はホテル内の朝夕食ビュッフェと 2階の中華中国城を利用しました。日本人でも普通に美味しく食べれますが特筆に値する点なし。有名な牛肉ラーメンも食べましたが普通、まー、ラーメンなのでしょうがないけど。中国はあちこち観光して来たので行ったことのない蘭州に気分転換で来てみましたが快適に過ごせました。
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

还是去住万达文华吧

作为spg白金 hyatt 钻石的 真的想吐槽一下酒店业主！酒店位于会展中心还是音乐听旁边 ，停车场不收费 导致住客根本没地方停 门童非常差 说我们不管 你自己找车位。后来发货了 前厅经理出来道歉 说得也很好 才帮忙解决停车问题 。客流量大就收费好吗！
Verified

2/10 Terrible

Michael

Liked: Cleanliness, room comfort
Disliked: Staff & service

Only real option in Lanzhou.

I've had the misfortune of having stayed here twice, once in 2015 and once in 2017. The ONLY reason I'd ever stay here is that there are basically no other options in the city. It looks like most any other Crowne Plaza, but looks can be deceiving. The staff are poorly trained, and as is common in China, indifferent at best, and rude at worst (although at a nice western brand you sometimes get better service- not here). Front desk- staff are generally unhelpful. They didn’t tell us anything about the hotel... we had to ask about things such as breakfast (included with our rate) and the club lounge. There also seems to be no communication across the hotel: they have no idea what time either of the two restaurants open or the "bar". We were given vouchers for “first drink is on us” free drink upon check-in, good for beer, juice, or coffee… -when we tried to use them, we were told the lounge/bar downstairs was out of beer, and that those vouchers were only for juice anyway. 4th floor “bar”- Very weird experience- the name of the “bar” didn’t match the name of it on the website or even on the elevator… scantily clad employees were walking around, going into various side rooms… there were more employees than customers, most of whom stared weirdly at our group the entire time… we felt very out of place, like we were in a night club or strip club instead of a hotel bar… I could go on and on, but unfortunately characters are limited.