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Eloisa Royal Suites

3.5 star property

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Photo gallery for Eloisa Royal Suites

Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Executive Room, 2 Double Beds | Balcony
Buffet
Reception
Property grounds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
MV Patalinghug Jr. Avenue, Basak, Lapu-Lapu, Cebu, 6015
  • Place, Mactan Export Processing Zone
    ‪1 min walk‬
  • Place, The Outlets at Pueblo Verde
    ‪2 min walk‬
  • Place, Mactan Town Center
    ‪15 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪9 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds

A hotel room with two beds, a headboard, a bedside table, a lamp, a mirror, and a window with curtains.

Executive Room, 2 Double Beds

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Memory-foam beds, in-room safe, individually decorated, desk

Superior Room, 2 Single Beds

7.4 out of 10
Good
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Studio, 1 Queen Bed

Standard Studio, 1 Queen Bed | Memory-foam beds, in-room safe, individually decorated, desk

Standard Studio, 1 Queen Bed

7.6 out of 10
Good
(17 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Memory-foam beds, in-room safe, individually decorated, desk

Junior Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed | Memory-foam beds, in-room safe, individually decorated, desk

Premier Room, 1 Queen Bed

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Memory-foam beds, in-room safe, individually decorated, desk

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Memory-foam beds, in-room safe, individually decorated, desk

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Queen Room

A hotel room with a large bed, a headboard with a geometric pattern, two bedside tables with lamps, a wardrobe, and a colorful abstract painting on the wall.

Superior Queen Room

  • Sleeps 3
  • Free Wi-Fi

Superior Twin Room

  • Sleeps 3
  • Free Wi-Fi

Similar properties

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Basak
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 178 reviews
The price is CHF 23
includes taxes & fees
22 Jul - 23 Jul
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About this property

Eloisa Royal Suites

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site.
Eloisa Royal Suites offers 66 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually decorated. Beds feature memory foam mattresses. This Lapu-Lapu hotel provides complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Eloisa Royal Suites. During your stay, you're just a quick walk from Mactan Export Processing Zone. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • 7 minutes by car from Jpark Island Waterpark and 9 minutes from SM City Cebu
  • Free airport shuttle service
Eloisa Royal Suites offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. The business-friendly Eloisa Royal Suites also features gift shops/newsstands, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lapu-Lapu hotel is smoke free.

On-site venue – This restaurant specialises in Regional cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Pool loungers

Spa

  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eloisa Royal Suites

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Eloisa Royal Suites offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 8641084

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Eloisa Royal Suites
Eloisa Royal Suites Hotel
Eloisa Royal Suites Hotel Lapu Lapu
Eloisa Royal Suites Lapu Lapu
Eloisa Royal Suites Cebu Island/Mactan Island
Eloisa Royal Suites Hotel Lapu-Lapu
Eloisa Royal Suites Lapu-Lapu
Eloisa Royal Suites Hotel
Eloisa Royal Suites Lapu-Lapu
Eloisa Royal Suites Hotel Lapu-Lapu

Eloisa Royal Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 467 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tafaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and overall a nice atmosphere,the staffs are wonderful and greets everyone in the most polite way possible
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
good hotel at good price
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Shower pressure could be better. Good location and nice airport transfer.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lucien

Liked: Cleanliness, property conditions & facilities
Always happy with this Hotel, the Staff makes it Great.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice and welcoming always greet the guests with a smile. The hotel itself The breakfast buffet is okay and the coffee is not good.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Lyndon

Liked: Cleanliness, amenities, property conditions & facilities
close proximity to all shops ,malls,restaurants .and the airport shuttle bus driver was so friendly..thanks
Stayed 1 night in Feb 2026
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities
Beds are nice & comfortable around a pool
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, friendly staff, used ride to airport.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed with tea and coffee. Very helpful staff and included breakfast and transferairport transfer
Stayed 1 night in Jan 2026
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities
Lovely cosy hotel with basics in hand .The staff are very welcoming especially when they greet you by your 1st name. Our room is down the path around the pool
Bottom end of hotel by the pool
The twin bedded room ,very nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Arseniy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very nice shower, good location.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Georgette T

Liked: Cleanliness, staff & service, property conditions & facilities
It was a brief 1 night stay. Didn't get to enjoy other amenities. Overall satisfied and met our basic needs. To have airport shuttle service is a plus. Walking distance to outlet and Gaisano.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mahonri

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was okay for a quick stay after flying 28 hours it could have had more options on breakfast buffet but the staff were great and very helpful decent shower could use more lightning in the bathroom
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hitel paid for my taxi from the airport , because for some reason the shuttle van did not show up...It was nice jester
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mohammed

Liked: Staff & service, amenities, property conditions & facilities
Everything was fine... only my room was close to the street, so the sounds of cars and motorcycles were annoying... Thank you.
Stayed 13 nights in Mar 2026
Verified

2/10 Terrible

Edna

Not bad..
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is close to airport with friendly staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Liberty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was satisfied with the services. Thank you
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Great staff, very kind and courteous. Room was clean! Everything went very well. To pick one category of what was so great has to be all of the staff! Salamat
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jose Flores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and close to the airport, excellent staff and great breakfast
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Five stars everybody awesome hospitality was magnificent
Stayed 1 night in Aug 2025
Verified

8/10 Good

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t use the shuttle but the bar was very accommodating
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

marilou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the free buffet breakfast...the room accomodation is pretty good
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jeffrey Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent choice. prompt, free shuttle, Friendly staff. Excellent, free breakfast. Quiet. Will stay there again.
Stayed 3 nights in Nov 2025