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The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection

3.5 star property

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Photo gallery for The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection

Pool
Lobby
Lobby
Exterior
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
1202 Futurity Dr., Sunland Park, NM, 88063
  • Sunland Park Racetrack and Casino
    ‪3 min walk‬
  • Western Playland Amusement Park
    ‪5 min walk‬
  • Sunland Park Mall
    ‪3 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Racetrack View)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (Racetrack View)

9.0 out of 10
Wonderful
(28 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Racetrack View)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Racetrack View)

8.8 out of 10
Excellent
(25 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Racetrack View)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Racetrack View)

7.0 out of 10
Good
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(52 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

9.4 out of 10
Exceptional
(13 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(53 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Holiday Inn El Paso West - Sunland Park by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,163 reviews
The price is CHF 89
includes taxes & fees
31 Aug - 1 Sept
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About this property

The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection

Hotel with a casino, a quick walk to Sunland Park Racetrack and Casino
This smoke-free hotel features a casino, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and a fridge in a common area.
The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection offers 78 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Sunland Park hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection. During your stay, you're just a quick walk from Sunland Park Racetrack and Casino. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and extended parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Motorhome/coach/lorry parking available for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the value of their stay
  • Just a 3-minute walk from Sunland Park Racetrack and Casino and 4 minutes on foot from Western Playland Amusement Park
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A casino, a 24-hour fitness centre, and a terrace are also featured at the business-friendly The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection. The hotel can provide concierge services and wedding services. Self parking is free.

This 3.5-star Sunland Park hotel is smoke free.

The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection has a restaurant on site.
Corralito – This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free extended parking on site
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Corralito

Things to do

  • 24-hour gym
  • Casino
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Ballroom
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Sunland Park Casino Ascend Hotel Collection Member
Sunland Park Casino Ascend Collection Member
Sunland Park Casino Ascend Co
The Hotel at Sunland Park Casino Ascend Hotel Collection
The Hotel At Sunland Park Casino Ascend Hotel Collection Member

The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 64 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Enrique

Travelled with family
Disliked: Staff & service
Customer service at front desk was terrible. There was no customer service or people skills from the girl at the front desk. Was short and rude. Wouldn't even look at me while talking to me.
Stayed 1 night in May 2025

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was clean but it smelled bad. The casino floor was horrible with cigarette smoke we couldn’t gamble. The room though was good!
Stayed 1 night in May 2025

10/10 Excellent

Lilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they would at least include a couple of bottles of water like any hotels you go to. There is coffeemaker/coffee but no water. Would be convenient to wake up in the morning and make coffee, having the water already there I don’t think it would cost them that much to include couple of bottles as added amenity.
Stayed 1 night in May 2025

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

silvia

Stayed 2 nights in Apr 2025

10/10 Excellent

victor

Stayed 1 night in May 2025

6/10 Okay

stratton mack

Business traveller
Disliked: Property conditions & facilities
Its a great place for a bargin price but not an upscale place by any means! Furnishing was worn and broken, no drawers in the room and house cleaning every 3rd day. Bed was worn but comfortable ish... room service was hit or missing but definitely dont count on after 8 any evening. Beautiful views!
Stayed 18 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!

Didn’t have time to visit the casino but the hotel was a great value for a great price. Check-in and out was easy. Plenty of parking and I felt safe as solo traveler. Essential toiletries provided. Very clean and felt recently built or renovated. A/C and hot water worked great. FYI - they do a $50 incidentals CC hold for Hotels.com prepaid.
Stayed 1 night in May 2025

10/10 Excellent

Jeanette

Stayed 1 night in May 2025

8/10 Good

Angelica

Travelled with family
Liked: Staff & service
Disliked: Amenities
good value
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right next door to the casino, quiet property, very clean. Nice sized room.
Stayed 1 night in May 2025

8/10 Good

Lorenzo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Due to being part of the hotel i was expecting a little more. Over all it was very well kept and and very clean so no issues on that. Wiah they could have offered more channels on the tv. But over all it was good
Stayed 1 night in May 2025

4/10 Poor

Salvador

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean casino hotel.
Stayed 1 night in May 2025

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and I didn't have a long wait to check in
Stayed 3 nights in May 2025

10/10 Excellent

Berenice

Stayed 1 night in Apr 2025

10/10 Excellent

Rajesh

Stayed 4 nights in May 2025

10/10 Excellent

Bertha

Stayed 1 night in May 2025

10/10 Excellent

Dawn, Lafayette

Stayed 1 night in May 2025

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It's walking distance to the casino and sense of no danger.
Stayed 1 night in May 2025

10/10 Excellent

Tammy, Monticello

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Benigno

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice, except the coffee station was empty at about 7:30 am
Stayed 1 night in May 2025

10/10 Excellent

Kieran

Stayed 4 nights in May 2025