So first we couldnât find the villa, even the doorman of the community couldnât help us, when we did find it, they wouldnât want to give us the key, saying âthey didnât know we were comingâ. We had to wait for someone to come and give us the keys after complaining. The villa is beautiful tho, the pool water was extremely cold, so we couldnât get in it. To check out, we had to call them to come get the keys and they didnât even know âwe were leavingâ. They thought we were leaving 3 days after.