The host turned a 1 star into a 5 star review.Minor Negatives: * No handrail on outside stairs.* Only 6 coat hangers in entire unit.* Bed mattress sinks in a bit.* The cleaner walked into our unit, uninvited and surprised us. She said it was a mistake. Major Negatives:* Noise - It's like the upstairs people are in our unit. We heard them watch tv at 3 am, wash their dishes or clothes, stomp, and talk at all hours of the night.The upstairs noise was worse than the street noise, which didn't bother us. Bring ear plugs.* Plumbing -Here's where the plumbing problem turned into the hugest positive.Positives:* Host Care and Attention - This is big. Not only was the host always there to answer any questions from day one of contract acceptance, before we even set foot into the unit, but the host answered texts right away, gave good directions, sent information that covered anything you needed, had the unit very well cleaned and set with amenities, and they immediately (without us ever asking) gave us a refund of our stay when the plumbing broke and overflowed in the tub, toilet, floor. And this plumbing problem, turns out, was not due to anything in the unit. The sewer system in the street was being worked on and the city workers busted the line. The host even got a plumber out the same day on the weekend. Very caring and worked hard.*Very Clean*Good Location* Good Value Would stay again!