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Hôtel Face West Le Pontet

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Restaurant
Terrace/patio
Twin Room | Down duvets, desk, blackout curtains, soundproofing
Family Room | Down duvets, desk, blackout curtains, soundproofing
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
230 chemin des petits rougiers, Le Pontet, Vaucluse, 84130
  • Place, Eglise du Pontet
    ‪4 min drive‬
  • Place, Avignon Festival
    ‪14 min drive‬
  • Place, Palais des Papes
    ‪15 min drive‬
  • Airport, Avignon (AVN-Caumont)
    ‪22 min drive‬

Room options

View all photos for Double Room

Double Room | Down duvets, desk, blackout curtains, soundproofing

Double Room

8.6 out of 10
Excellent
(16 reviews)
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Down duvets, desk, blackout curtains, soundproofing

Twin Room

7.4 out of 10
Good
(3 reviews)
  • 10 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Triple Room

Triple Room | Down duvets, desk, blackout curtains, soundproofing

Triple Room

8.0 out of 10
Very good
(5 reviews)
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room | Down duvets, desk, blackout curtains, soundproofing

Family Room

7.8 out of 10
Good
(6 reviews)
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Hôtel Face West Le Pontet

Along with coffee/tea in a common area, this smoke-free hotel has tour/ticket assistance and a picnic area. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Hôtel Face West Le Pontet offers 60 accommodations with free toiletries and blackout curtains. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hôtel Face West Le Pontet, you'll be within walking distance of Eglise du Pontet. Features include free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Amenities include a terrace, a vending machine and coffee/tea in a common area
  • 11 minutes by car from Palais des Papes and 12 minutes from Avignon Festival
  • Pets welcome for a fee (restrictions apply)
As a guest of Hôtel Face West Le Pontet, you'll find a terrace, a vending machine, and tour/ticket assistance. WiFi is free in public spaces. Hôtel Face West Le Pontet also features a picnic area and coffee/tea in common area. Self parking is free.

This 3-star Le Pontet hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 8.90 for adults and EUR 4 for children
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 4:00 PM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 5 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 8.9 for adults and from EUR 4 for children
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 4:00 PM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

CITY HOTEL Le pontet
CITY Le pontet
Hôtel Face West Le pontet
Hôtel AKENA Face West Le pontet
Face West Le pontet
AKENA Face West Le pontet
AKENA Face West
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Le Pontet Hôtel Face West Le Pontet Hotel
Hotel Hôtel Face West Le Pontet
Hôtel Face West Le Pontet Le Pontet
Hôtel AKENA Face West
Hôtel Face West
Hôtel Face
Face
CITY HOTEL
Hôtel Face West Pontet
Face West Pontet
Hotel Hôtel Face West Le Pontet Le Pontet
Le Pontet Hôtel Face West Le Pontet Hotel
Hotel Hôtel Face West Le Pontet
Hôtel Face West Le Pontet Le Pontet
Hôtel AKENA Face West
Hôtel Face West
Hôtel Face
Face
CITY HOTEL
Face West Le Pontet Le Pontet
Hôtel Face West Le Pontet Hotel
Hôtel Face West Le Pontet Le Pontet
Hôtel Face West Le Pontet Hotel Le Pontet

Hôtel Face West Le Pontet Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 125 out of 468 reviews
Rating 8 - Good. 196 out of 468 reviews
Rating 6 - Okay. 85 out of 468 reviews
Rating 4 - Poor. 39 out of 468 reviews
Rating 2 - Terrible. 23 out of 468 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Cassandra

Travelled with family
You get what you paid for. Last minute reservation for overnight sray.
Stayed 1 night in Jul 2025

8/10 Good

Paula

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The hotel is more like a motel. Clean enough and has a breakfast room. Nothing special at all but for the price it was just what we needed. There was no small fridge in room which would be great to keep snacks and water cold and there was only one iron for the entire hotel. But the staff were accommodating, helpful and friendly. The location was near enough to Avignon and an easy drive to Nimes as well. Certain nearby restaurants gave a 10-15 % discount if you let them know you're staying at this hotel. The mall nearby with a grocery store was great to pick up cold water for the day since there was no fridge. It also had a great cafe-Paul's for delicious croissant and a cafe each morning- if not eating at the hotel. Overall for an economical option it was good. It was good as a place to just wash up and sleep and be gone adventuring for most of the day.
Stayed 4 nights in Jun 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked Hotel Face West at the last minute as it is close to the motorway and stayed 2 nights. The room was compact, but very clean and comfortable We found a number of eateries down the street and found one where all the other customers were locals. The staff were friendly and helpful and the breakfasts were good value.
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Staff & service

Slightly below avarage

Definitely not a hotel, more like a roadside hostel. Nit a lot of room and slightly pricy for the overall condition. The breakfast was good though
Stayed 1 night in Aug 2022

4/10 Poor

Assim

Travelled with family
No sorry just simple
Stayed 1 night in Aug 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value
Stayed 1 night in Jun 2022

10/10 Excellent

Aude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Robert

Stayed 1 night in Sep 2021

6/10 Okay

Gillian

Liked: Cleanliness, staff & service
Disliked: Room comfort

Could have been better!

We had 2 rooms 1 was ok but 2nd toilet seat broken and shower was unusable. The photo we saw on the web was not what we got !
Stayed 1 night in Jul 2019

4/10 Poor

kmenyere, London

Disliked: Cleanliness, property conditions & facilities, room comfort

Basic hotel

This could be called a motel. It was not as clean as it should be. There was a smell in the room. The shower was tiny and the rail could not hold any clothes. When the clothes fell, my black coat was disclosed how the floor had not been cleaned for days! No lift

6/10 Okay

Jules, SC

Liked: Staff & service

Relatively cheap basic accommodation

Definitely functional, bed comfortable, bath tiny (not useful for fat people) but complete. About 15 inches of floor spaces all around the bed. Very basic place to spend the night before leaving or just upon arrival - I would not want to vacation here. Then again - bedding was nice, as were plush clean towels! Super nice reception employees, very helpful and patient with international clientele. Location convenient (next to an onramp into Avignon, basically - 18 min from TGV station by car) but not loud, some chain restaurants across the street. It was exactly what we needed.

6/10 Okay

Bo, birmingham

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

not ideal for families."

The room was extremely small for a family of 3. We had to step over the one suitcase we had in order to get into the bathroom because there was no room to put it somewhere else. The staff was very nice and accommodating.

2/10 Terrible

Anonymous, France

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small, dirty, smelly

We would definitely not go back there! The room was extra small, which we were expecting but it was very smelly (a chemical odor, barely bearable). There were some obvious spider webs on the ceiling and close to the floor, the toilets seat and the floor was sticky. We didn't feel like we were relaxing over there. Avoid that hotel!

2/10 Terrible

Jason, sydney, OZ.

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad Location. Bad Hotel Never stay there again.

They gave me a code to use at night to check in. There was no keypad. The hotel changed names to Face west. Told no-one. Tax i drove around looking for 10 euros. Rooms tiny. bathroom tiny. Not a hotel, a jail cell more like.

10/10 Excellent

Myriam

Liked: Cleanliness, amenities, property conditions & facilities
Propre calme rapport Qualité et prix très correct
Stayed 1 night in Jan 2026

10/10 Excellent

Dandeloeuf

Liked: Cleanliness, staff & service, amenities
La chambre était propre, le personnel très sympathique, le petit déjeuner copieux.
Stayed 5 nights in Jan 2026

10/10 Excellent

Marie

Stayed 5 nights in Jan 2026

6/10 Okay

Laurence

Business traveller
Chambre très étroite. Propreté limite dans la salle de bain. Pas d'ascenseur ! Quand on est chargé c'est galère ! Personnel soit très agréable soit un peu limite.
Stayed 1 night in Dec 2025

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, staff & service, amenities
La chambre était super, spacieuse et agréable, il y avais une trop bonne odeur à l'ouverture de la chambre. Le lit archi confort Le gérant de l'hôtel était trop super, souriant, hyper accueillant, un régal ! On a l'impression d'arriver chez son tonton. Le petit déjeuner était copieux et délicieux. On a décidé de rester une nuit de plus. Bravo et bonne continuation
Stayed 1 night in Jan 2026

8/10 Good

Marie

Business traveller
Liked: Cleanliness, staff & service, amenities
Chambre propre, aérée
Stayed 3 nights in Jan 2026

10/10 Excellent

Yannick

Stayed 1 night in Dec 2025

8/10 Good

Laetitia

Stayed 1 night in Dec 2025

6/10 Okay

Carmen

Disliked: Cleanliness
.
Stayed 1 night in Dec 2025

10/10 Excellent

Marie

Stayed 2 nights in Dec 2025

10/10 Excellent

Marie

Stayed 2 nights in Dec 2025