We stayed in the two bedroom apartment and it was lovely, very clean and lots of room for the four of us. We visited Wye Valley Butterfly Zoo which was our favourite trip. Would definitely return thank you.
Needed to stay in the area 4 nights for work, chose this hotel because it was attached to a pub so after a day's work wouldn't have to go into Ledbury to eat. The pub was not open and I didn't see any member of staff during the stay. I had a phone number which I used to ask for more milk and coffee in the room, came back to find a couple of sachets balanced on the windowsill. No one came int the room to clean, change towels, etc.
Stayed here for work, picked it specifically as it was attached to a pub/restaurant so didn't need to travel to get dinner. Pub was shut, didn't see any member of staff the whole time there.