Staff was very friendly, rooms were clean and comfy and they had luggage holding for free which was very convenient if you have a later flight than check out.
Modern, clean and spacious room. Stayed at the hotel two nights while visiting to attend Leeds festival. Room had a great layout and had everything we needed. Staff were friendly and happy to help. We attended breakfast on both mornings in the zoom restaurant, continental buffet. Lovely food and nice atmosphere. Breakfast was an add on for ÂŁ16 per person per morning, the breakfast was well worth the money for quality and options offered. Thank you Hyatt for a great stay.
Beautifully clean reception area, lounge bar and rooms. Rooms were a good size, well appointed and immaculately clean. Excellent nights sleep thanks to the comfort of the bed and the very effective air con.
Staff could not have been more obliging.
Concierge/security were alert and looked after the guests very well.
Parking literally next door was a godsend and a well equipt Co-Op mini market was a couple of minutes walk away (if not less!).
Wouldnât hesitate in staying here again.
The initial room we were given was horrifically dirty. There was hair in the bathroom, on the beds and the desk. The room looked like it hadnât even been hoovered as there was still food crumbs on the floor. When we were moved to another room, not only was it a smaller one than what we had paid for, again it was dirty with hair everywhere. The last room was again dirty but it I was fed up with their lack of cleanliness and asked for the bathroom to be cleaned and the bed sheets to be changed, as there was makeup on them, while I was there to ensure there was at least some form of cleanliness in the room I had paid for. They initially told me at 4pm there no longer was any housekeeping and Iâd have to wait till the next morning. After me persisting I could not stay in this state of a room they sent the housekeeping manager to take care of these issues. This should not happen if proper precautions had been taken.