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The Whitlock

2.0 star property

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Photo gallery for The Whitlock

A large house with a covered patio area featuring outdoor seating and a fire pit.
A cozy lounge area with plush seating, a fireplace, and large windows offering a view of the outdoors.
A corner dining area with a wooden table set for four, surrounded by upholstered chairs.
A sunlit room with large windows, a stone floor, and two rocking chairs.
A well-lit room with a large window, a clock, and a fireplace. There are several chairs and a table with a vase.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
16 Church St, Lenox, MA, 01240
  • Place, Lenox Library
    ‪5 min walk‬
  • Place, Ventfort Hall Mansion and Gilded Age Museum
    ‪6 min walk‬
  • Place, Shakespeare and Company
    ‪14 min walk‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪52 min drive‬

Room options

View all photos for Standard Two Double

A hotel room with two beds, a nightstand, a lamp, and a window with a view of buildings.

Standard Two Double

7.2 out of 10
Good
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Cozy Queen

A large bed with a wooden headboard, two bedside tables, and a nightstand.

Cozy Queen

8.8 out of 10
Excellent
(13 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Nest Suite

A living room with a sofa, a coffee table, a TV, and a chair.

Nest Suite

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe King

A bedroom with a bed, bedside tables, a dresser, a television, and large windows.

Deluxe King

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard King

A neatly made bed with white and patterned pillows, a wooden nightstand with a lamp, and a green door in the background.

Standard King

9.0 out of 10
Wonderful
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Queen

A neatly made bed with two bedside tables, each with a lamp, a green door, and two framed pictures on the wall.

Standard Queen

8.4 out of 10
Very good
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Standard Room, 1 King Bed, Mobility Accessible | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Standard Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Mobility Accessible

Standard Room, 2 Double Beds, Mobility Accessible | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Standard Room, 2 Double Beds, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

The Whitlock

Along with coffee/tea in a common area, this smoke-free hotel has a business centre and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a fireplace at reception. Housekeeping is available on request.
The Whitlock offers 30 accommodations with air conditioning. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Whitlock. During your stay, you're just a quick walk from The Bookstore. Enjoy features like free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a terrace and a fireplace at reception
  • Steps from The Bookstore and Lenox Library
WiFi is free in public spaces. There's an onsite business centre. The Whitlock also features a terrace, a garden, and coffee/tea in common area. Self parking is free.

This Lenox hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [11 Old Stockbridge Rd, Lenox, MA 01240, United States]
Guests will receive an email within 24 hours before arrival with check-in information
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to 11 Old Stockbridge Rd, Lenox, MA 01240, United States
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information.
Property Registration Number C0356161520

Property is also known as

Church Street Inn
The Whitlock Hotel
The Whitlock Lenox
The Whitlock Hotel Lenox

The Whitlock Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 162 out of 319 reviews
Rating 8 - Good. 92 out of 319 reviews
Rating 6 - Okay. 37 out of 319 reviews
Rating 4 - Poor. 20 out of 319 reviews
Rating 2 - Terrible. 8 out of 319 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Rick

Liked: Cleanliness, property conditions & facilities
Nice rooms, great location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Lovely historical hotel within walking distance to many great shops and restaurants. Staff members maintained good communication and were very helpful throughout our stay. Rooms were clean, quiet, and comfortable. Would definitely stay there again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
Super cute place and walking distance to a bunch of great shops and food!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The facility is unfortunately only staffed 2-8pm daily. None of exterior doors lock at night. Front desk staff was very helpful. The place was very clean and convenient to shops and restaurants.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

VANESSA

Liked: Cleanliness, amenities, property conditions & facilities
Warm vibe!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

BORIS

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, large, good shower, good bed
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options are walkable nearby
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town for a wedding.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Whitlock is in a great location. The bed was very comfortable and the staff was extremely friendly and knowledgeable. I definitely recommend staying here. Just steps away from town.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful ambience and people!
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Colleen

Disliked: Staff & service, amenities
Room was stiflingly hot,staff NEVER available-had to text message front desk staff with any questions -never received clean towels.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
Disliked: Amenities
Bathroom was very cold, and no food available when I got there at 7pm. But the room was fine and comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in the heart of Lenox. The rooms and property were very nice. The staff was great. We would definitely stay here again!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great loved our stay!
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay and the location is excellent!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old house.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Heather

Liked: Cleanliness
Disliked: Staff & service
We made the mistake of staying here when traveling, because there was a snowstorm and the driving became unsafe. It is a little mom and pop sort of place, and there was no front desk staff, no morning coffee, no one to shovel the walk ways...no food. I guess we should have stayed at the Holiday Inn. Whoops. On the other hand, the room was quaint in that old New England style, and clean and the place was quiet!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! I would stay again!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the inn and its location. Loved the decor in the common areas as well as our room. The best part was the services rendered us on our arrival by Amanda who was at the desk. She was an absolute gem! Great service!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Laura V.

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at your lovely Inn. The location is perfect for exploring all of Berkshire County.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location.
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Amanda at the front desk is a gem! She was helpful, personable, professional and presented in a neat and put-together appearance.
Stayed 5 nights in Jul 2025