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Chetzeron

4.0 star property

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Photo gallery for Chetzeron

Outdoor pool, pool umbrellas, pool loungers
Exterior
Junior Suite | Premium bedding, minibar, in-room safe, desk
Terrace/patio
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Housekeeping
  • Spa
  • Laundry

Explore the area

Map
3963 Crans-Montana, chemin de Cry d'Er 9 - Sur la Montagne, Lens, VS, 3963
  • Montana - Cry d'Er Gondola
  • Golf Club Crans-sur-Sierre
  • Aminona Gondola Lift
  • Sion (SIR)

Room options

Room (Small Nord)

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, Corner

Deluxe Room, Corner | Premium bedding, minibar, in-room safe, desk

Deluxe Room, Corner

  • 38 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Valley)

Superior Room (Valley) | Premium bedding, minibar, in-room safe, desk

Superior Room (Valley)

  • 29.5 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About this property

Chetzeron

Slopeside fun with outdoor pool and restaurant
Ski into Chetzeron, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an outdoor pool and a steam room.
Chetzeron offers 16 accommodations with minibars and a safe. Beds feature premium bedding. 120-cm flat-screen televisions come with premium cable channels.

Bathrooms include bathrobes, slippers and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access, an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Chetzeron, you're just a quick walk from Merignou Ski Lift. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy Regional cuisine while dining at Chetzeron
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, laundry facilities and multilingual staff
  • On-site recreation includes a steam room, a sauna and ski-in/ski-out access
  • Just a 2-minute drive from Merignou Ski Lift and 7 minutes from Signal
During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding, and return when the snow melts for mountain biking and hiking. After a day on the snow, enjoy a swim in the outdoor swimming pool or use the hotel's other facilities, which include a steam room. Chetzeron helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi.

This 4-star Lens hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 8:00 AM to 10:30 AM.
Chetzeron – This restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 20 per day)

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Chetzeron

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowboarding
  • Snowshoeing
  • Steam room
  • Wine tasting room
  • Winery release events

Family friendly

  • Arcade/game room
  • Children's books
  • Children's games
  • Children's toys
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 120-cm flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heated floor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Chetzeron

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 150.0 per day.
  • Cots (infant beds) are available for CHF 75.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 20 per day (32808 ft away)
  • Crib (infant bed) fee: CHF 75.0 per night
  • Rollaway bed fee: CHF 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 7:30 AM - 11:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Chetzeron Hotel Crans-montana
Chetzeron Crans-montana
Chetzeron Hotel Lens
Chetzeron Hotel
Chetzeron Lens
Chetzeron Lens
Chetzeron Hotel
Chetzeron Hotel Lens

Chetzeron Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 34 out of 42 reviews
Rating 8 - Good. 6 out of 42 reviews
Rating 6 - Okay. 2 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ellis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and the staff could not do enough for you
Stayed 1 night in Jul 2024

10/10 Excellent

Géraldine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 1 night in Mar 2022

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A special place

A really spectacular hotel sitting high over Crans-Montana. Beautifully done with sensational attention to detail in all the finishes and design. Breathtaking foyer / bar area, outside deck and rooms are large, and really well equipped. The service is world class, and the whole experience is just fantastic. Will go again - both in winter and summer - spectacular!
Stayed 2 nights in May 2021

6/10 Okay

Anna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zen

Super zen with amazing view
Stayed 2 nights in May 2020

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Amazing modern boutique hotel in the mountain. You access directly via ski (the hotels pick up your language at the departure) You can watch the sunset over the Alps from the outdoor jacuzzi. Amazing !!! Breakfast is delicious, don’t miss the pancakes. Rooms are simple with amazing view on the slopes / mountains. If you like the mountain and modern architecture...you cannot miss this place !
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Road trip

Great hotel with amazing views.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely stunning

High quality, great breakfast, stunning location. We travelled with a toddler and a baby and managed to have a wonderful experience
Stayed 2 nights in Dec 2017

10/10 Excellent

Shahriar, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Treated with maximum level of class

The hotel includes adventure. If you are up for going to a hotel 2000m in the mountains and falling in love with the interior, design, and views then go for it. The staff treat you like a president they go the extra mile to make you feel the best that you can. Everything is high class prefect quality, from food, shampoo, orange juice (hahah), etc... The pool sauna are experienced you would want to have in your life. This hotel has become my number 1. Huge thanks to Ramin!!!
Stayed 1 night in Dec 2017

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in an amazing location!

A very pleasant surprise in a unique location. A the top of the mountain with incredible views. There is no direct access via automobile. You must be picked up by hotel staff or take the gondola to reach the property, but it is well worth it. Incredible 360 views of the mountains all around and down to the picturesque town below. The room design is simple clean and with attention to every detail.
Stayed 1 night in Aug 2017

8/10 Good

Line Vinum

Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jedes Jahr geniessen wir 2 Nächte im wunderbar gelegenen Chetzeron. Die Angestellten sind ausgesprochen freundlich und das Ambiente ist einzigartig.
Stayed 2 nights in Feb 2023

8/10 Good

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres belle hôtel. super séjour dans un hôtel design et dans un décor fabuleux. Seul bémol, la température de la piscine, trop froide pour être agréable.
Stayed 1 night in Apr 2021

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sublime

Cet hôtel propose une expérience unique perdue aux milieux des pistes. Un des plus beaux hôtels que j’ai eu l’occasion de faire mais surtout un des plus beaux moments de ma vie ! Merci bcp
Stayed 3 nights in Mar 2021

10/10 Excellent

Joëlle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectaculaire !
Stayed 1 night in Jan 2021

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einzigartig! Einfach top!

Grandioses Hotel an einzigartiger Lage, top Aussicht, leckeres Frühstück, freundliches Personal. Jederzeit gerne wieder.
Stayed 1 night in Sep 2020

10/10 Excellent

Maik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super modernes Hotel

Wir hatten ein paar sehr schöne Tage im Chetzeron Design Hotel. Der Ausblick aus dem Zimmer...einfach nur atemberaubend. Das Personal im Hotel ist super Nett und kümmert sich um alle Belange. Den einzigen kleinen Kritikpunkt den wir haben, das Personal an der Seilbahn ist absolut unfreundlich und könnte mal eine wie behandle ich Kundenschulung bekommen.
Stayed 3 nights in Aug 2020

10/10 Excellent

NicoleCyril, Neuchâtel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le plus bel endroit du monde !!! C’était magique....
Stayed 1 night in Jun 2020

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Aurélie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique!
Stayed 1 night in Oct 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderbare Auszeit in bemerkenswerter Umgebung

Ein ausserordentlich gut durchdachtes Design, das sich durch die ganze Architektur und die Einrichtung zieht. Es wurde an alles gedacht. Als Jammern auf hohem Niveau könnte ich anfügen, dass im SPA Bereich ein Ruheraum fehlt, und das Hamamm eine Duftnote (ein Alpenkraut vielleicht) verdient hätte. Aber sonst wirklich ein rundum gelungener Ausflug, abgerundet mit einem sehr feinen Abendessen mit lokalen Produkten. Wir kommen gerne wieder.
Stayed 1 night in Oct 2019