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ALT Urbana

3.0 star property

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Photo gallery for ALT Urbana

Outdoor pool
Business Room | In-room safe, individually decorated, desk, laptop workspace
Property entrance
Restaurant
Poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Benito Juárez #317, León, GTO, 37000
  • Place, Cathedral of León
    ‪7 min walk‬
  • Place, Manuel Doblado Theater
    ‪9 min walk‬
  • Place, Expiatory Temple of the Sacred Heart of Jesus
    ‪17 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪34 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, desk, laptop workspace

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room

In-room safe, individually decorated, desk, laptop workspace

Traditional Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room

In-room safe, individually decorated, desk, laptop workspace

Business Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room | In-room safe, individually decorated, desk, laptop workspace

Premium Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

In-room safe, individually decorated, desk, laptop workspace

Executive Room

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, individually decorated, desk, laptop workspace

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, desk, laptop workspace

Superior Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

ALT Urbana

Adults-only hotel with 24-hour front desk and coffee shop/cafe
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a coffee shop/cafe and a 24-hour front desk are on-site.
ALT Urbana offers 25 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated accommodation includes dining tables. 50-inch Smart televisions come with digital channels and smart speakers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at ALT Urbana, you're just a quick walk from Historical City Archives and Archaeological Museum. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a porter and luggage storage
  • 5 minutes by car from Poliforum León Convention and Exhibition Center and 5 minutes from León Stadium
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. ALT Urbana also features an outdoor pool, a porter, and a lift. Self parking is free.

This 3-star León hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:30 AM.
ALT Urbana has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 200 to 500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (93 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Smart speaker

Food and drink

  • Dining table
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 17 2025 to December 14 2025 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ALT Urbana

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

ALT Urbana León
ALT Urbana Hotel
ALT Urbana Hotel León

ALT Urbana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 64 out of 89 reviews
Rating 8 - Good. 15 out of 89 reviews
Rating 6 - Okay. 5 out of 89 reviews
Rating 4 - Poor. 0 out of 89 reviews
Rating 2 - Terrible. 5 out of 89 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the heart of the city.
Stayed 9 nights in Aug 2025

10/10 Excellent

Josefina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio
Stayed 2 nights in Aug 2025

2/10 Terrible

Nicholas, Atlanta

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
At check-in, the front desk wanted to charge my credit card for the room, despite my having paid in advance on Expedia. She insisted it was not paid. I showed her our receipt from Expedia and immediately she saw in her system that it was paid. We were unable to use the pool or jacuzzi for the entire time we were there. The front desk said it was closed for chemicals and cleaning. It was covered and unusable the entire time. We were relaxed in our hotel room on our second night and I received a call around 11pm on my cell phone from a León number. It was a man saying he was from the front desk of ALT Urbana. He addressed me by my full name. No one knew my full name or cell phone number in León except the hotel. He said there was a car with questionable tems outside the hotel and the police were going to come and knock on our door. The hotel has a light outside of each room It is illuminated if there are guests staying in that room. That is not a safe practice. We no longer felt safe at this hotel and checked out one day early. When we checked out, a different person at the front desk wanted to charge my credit card for "the extra night" despite we were leaving a day early and despite the fact that we paid for our hotel in advance on Expedia. She insisted, and again I showed our receipt from Expedia and immediately she found in her system that everything was paid. I can not recommend this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendieron an mis papás súper bien. Las recámaras limpias y modernas. Excelente hotel, excelente servício al cliente.
Stayed 3 nights in Jul 2025

10/10 Excellent

Eduardo

Stayed 1 night in Jul 2025

10/10 Excellent

ramon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable inly bad thing it did not have hot water even after plenty times telling them about it the front desks girl told you should have hot water but it never happen other than than all was good
Stayed 9 nights in Jun 2025

6/10 Okay

Rosario

Travelled with group
Liked: Cleanliness, staff & service
Mostly it’s fine but it’s not convenient for everyone it’s more like for a day and enjoy it the pool the bar and that’s set !
Stayed 1 night in May 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien
Stayed 1 night in Apr 2025

8/10 Good

Dolores

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, comfortable and not expensive
Stayed 3 nights in Apr 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Martine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

upset and won't refer

when we were checked in, we were told I'd be noise till 11 PM. We were OK with that as a noise was till three 4 AM. The showerhead was out of order very hard to take a shower. I'm a little disappointed hopefully they'll be some reimbursement.
Stayed 1 night in Jan 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel muy bonito, comodo y moderno. Esta cerca del centro y a poca distancia de restaurantes y comercios. Hice y pague la reservacion atraves de Hotels.com. El hotel dijo que no estaba pagada la reservacion y me cobraron otra vez.
Stayed 1 night in Jun 2024

10/10 Excellent

ADRIAN ALEJANDRO

Stayed 1 night in Sep 2025

10/10 Excellent

Luisina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy centrico, buena relacion costo - calidad , muy limpio, instalaciones nuevas.
Stayed 1 night in Sep 2025

10/10 Excellent

Danealla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Alejandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

ADRIAN ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien gracias
Stayed 1 night in Sep 2025

8/10 Good

Ilce carolina Luna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
. Solo que empezó a llover y no hubo wiffi en todo el día
Stayed 1 night in Sep 2025

10/10 Excellent

ADRIANA

Stayed 1 night in Jul 2025

10/10 Excellent

Sthefany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio todo y nuevo el servicio excelente
Stayed 5 nights in Jul 2025

10/10 Excellent

Carlos Daniel

Stayed 1 night in Jul 2025

8/10 Good

Dulce Denisse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Buen lugar, buena ubicación.

Stayed 1 night in Jun 2025

10/10 Excellent

Raúl Alejandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy amigables y amables. Buen servicio y limpieza. Solo un dia de estadia y ninguna queja u observación. Excelente
Stayed 1 night in May 2025