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Hotel River Poliforum

2.5 star property

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Photo gallery for Hotel River Poliforum

Interior detail
Reception
Front of property
View from property
In-room safe, desk, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Boulevard Adolfo Lopez Mateos, No. 1503 Oriente Col. La Estrella, León, GTO, 37266
  • Plaza del Zapato Commercial Center
    ‪3 min walk‬
  • León Stadium
    ‪14 min walk‬
  • Poliforum León Convention and Exhibition Center
    ‪17 min walk‬
  • León, Guanajuato (BJX-Del Bajío)
    ‪27 min drive‬

Room options

View all photos for Executive Room

In-room safe, desk, free WiFi, bed sheets

Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | In-room safe, desk, free WiFi, bed sheets

Executive Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room | In-room safe, desk, free WiFi, bed sheets

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room, 1 King Bed

In-room safe, desk, free WiFi, bed sheets

Basic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

In-room safe, desk, free WiFi, bed sheets

Family Room

  • 25 sq m
  • Sleeps 6
  • 3 Double Beds

Similar properties

Property entrance

Opportunity León

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, (277)
The price is CHF 31
for 1 room
includes taxes & fees
13 Jun - 14 Jun
Opportunity León

About this property

Hotel River Poliforum

Hotel with free valet parking, a quick walk to Plaza del Zapato Commercial Center
This smoke-free hotel features a fitness centre, a conference centre and a microwave in a common area. Free WiFi in public areas and free valet parking are also provided. Additionally, a fridge in a common area, a business centre and conference space are on-site.
Hotel River Poliforum offers 107 accommodations with a safe and complimentary bottles of water. Televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Hotel River Poliforum, you're just a quick walk from Plaza de la Bolsa. Free WiFi in public areas, free valet parking and a gym are available.
  • Free WiFi
  • Free valet parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 3-minute walk from Plaza del Zapato Commercial Center and 11 minutes on foot from Bicentennial Theatre
  • Airport drop-off shuttle service available for a fee
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Event space at this hotel measures 269 square feet (25 square metres) and includes a conference centre. A shuttle from the hotel to the airport (available on request) is available for a fee. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hotel River Poliforum. Limited free parking is available on a first-come, first-served basis.

This León hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport drop-off shuttle (surcharge) from 7 AM to 1 PM at scheduled times and on request
  • Free valet parking on site
  • Limited on-site parking

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel River Poliforum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 350 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Hotel River Poliforum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Grand River Plaza Leon
Hotel Grand River Plaza
Grand River Plaza Leon
Grand River Plaza
Hotel Grand River Plaza Leon, Mexico - Guanajuato
Hotel River Poliforum Leon
River Poliforum Leon
River Poliforum
Hotel River Poliforum León
Hotel River Poliforum Hotel
Hotel River Poliforum Hotel León

Hotel River Poliforum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 94 out of 321 reviews
Rating 8 - Good. 121 out of 321 reviews
Rating 6 - Okay. 54 out of 321 reviews
Rating 4 - Poor. 25 out of 321 reviews
Rating 2 - Terrible. 27 out of 321 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

rosa maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Stayed 2 nights in Jul 2024

10/10 Excellent

Francisco

Stayed 1 night in Dec 2023

2/10 Terrible

Joanna

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room did not have shower head, floor mat/towel for shower was not provided, wifi internet did not reach our room, does not come with fridge and safe. I did inform reception the shower head was missing from room and maintenance was sent 3 hrs later to add a shower head instead of changing us rooms. Will not stay here again
Stayed 1 night in Sep 2023

2/10 Terrible

Veronica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The original room i booked had no A/C. So i upgraded at the time of arrival for an additional fee. There was no hot water for 2 days of my 7 day stay. The TVs need to be upgraded. Rooms were not throughly cleaned daily. I won’t be coming back to this hotel
Stayed 7 nights in Jul 2022

8/10 Good

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice clean and affordable
Stayed 1 night in May 2021

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star

Great service, clean rooms.
Stayed 5 nights in Jun 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Poor service

I stayed at this hotel last week and was under the impression based on the price I paid and the information on Hotels.com that the breakfast was included in the stay. I was only able to make the breakfast one day and after I serve myself a spoonful of eggs and a piece of bread I was told by the staff that I was not able to be there and that there was a 70 peso charge. I was confused as there was pretty much no food remaining at the time that I came into the dining area.I was confused as there was pretty much no food remaining at the time that I came into the dining area and that information about a charge was not disclosed on the website, nor was there any notification inside the room of the charge.
Stayed 4 nights in Jan 2020

2/10 Terrible

Lorena, Miami, FL

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The first thing you spot as soon as you come into your room is that flushing toilet paper is not allowed!! Sheets had stains and the was one mini blanket in a bag in the closet. Walls are very thin and the hotel becomes very noisy which make impossible to sleep. Upon arrival no ID was requested, we did an early check inn and no one asked us why.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locación agradable, habitaciones comoda, lo único malo es que se me iba el agua caliente :(
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Too pricey for the quality it presents !!! No phone in room cables amd no a/c unless u ask ..
Stayed 1 night in Mar 2019

6/10 Okay

David

Liked: Cleanliness, staff & service

No AC

Old property but no AC just a old fashioned fan , well located . Self parking not available
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Although the overall appearance of the hotel is updated and clean, we got the "internet special" which resulted in a small noisy room (right across from the elevator), the ceiling fan did not work, and amazingly water emerged from shower head going up and horizontally instead of down. The room needs some maintenance.
Stayed 1 night in Mar 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the decor and ambiance of the hotel as it was clean, friendly staff and great location.
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible

8/10 Good

William s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff wa amazing

10/10 Excellent

Luis, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My trip

good

8/10 Good

Humberto

Liked: Staff & service

10/10 Excellent

Jorge , Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome despite the remodeling work.

I did not give an excellent score just because the construction work. But I know that in the near future everything will be excellent across the board. Every person I interacted with was extremely professional and prompt, even the construction workers were very polite. I absolutely recommended this hotel.

6/10 Okay

leticia, Cupertino

Liked: Cleanliness, staff & service

$28 per day... Overall rating good!

Hotel was under construction and it was a little inconvenient when it came to finding parking. Overall, it was located in the center of Leon, Gto. Many places to shop and eat at walking distance. Hotel was clean and nice. I got to hotel at a very low price. $28 per day. We stayed for 7 days. I would book this hotel again only if I could get it at that low rate.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Staff was nice. The only down side I would say is that the parking lot is not within the building of the hotel. Other than that very clean place.