OUTRIGGER Kauaʻi Beach Resort & Spa

4.0 star property
VIP Access

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Photo gallery for OUTRIGGER Kauaʻi Beach Resort & Spa

4 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Property video
Lobby sitting area
Point of interest
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4331 Kauai Beach Dr, Lihue, HI, 96766
  • Place, Nukolii Beach Park
    ‪2 min walk‬
  • Place, Kitchens Beach
    ‪5 min walk‬
  • Place, Wailua Golf Course
    ‪3 min drive‬
  • Airport, Lihue, HI (LIH)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 1 King Bed, Oceanfront

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Signature Suite, 1 King Bed, Oceanfront

  • Ocean view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Garden View

7.0 out of 10
Good
(10 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Garden View

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Garden View

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(23 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Signature Room, 1 King Bed, Garden View (Newly Renovated)

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Signature)

  • Ocean view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Pool Ocean View)

7.4 out of 10
Good
(8 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View (Pool View)

7.8 out of 10
Good
(19 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Signature Suite, 1 Bedroom, Pool View (1 King Bed)

  • Partial ocean view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds (Pool Ocean View)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Ocean View (Pool View)

9.2 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Partial Ocean View

7.0 out of 10
Good
(8 reviews)
  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Partial Ocean View

8.0 out of 10
Very good
(4 reviews)
  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Signature Suite, 1 King Bed, Partial Ocean View

  • Ocean view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Partial Ocean View

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Partial Ocean View

9.0 out of 10
Wonderful
(7 reviews)
  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Royal Suite (Ocean)

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

Signature Room, 1 King Bed with Sofa bed, Oceanfront (Club)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 2 Queen Beds, Garden View (Club)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed with Sofa bed, Garden View (Club)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 2 Queen Beds, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 2 Queen Beds, Mobility Accessible, Garden View (Newly Renovated)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Room, Garden View (1 King Bed)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Signature Room, 2 Queen Beds (Club, Pool Ocean View)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed with Sofa bed (Club, Pool Ocean View)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 2 Queen Beds (Pool Ocean View)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 2 Queen Beds, Mobility Accessible, Ocean View (Pool View) (Newly Renovated)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed with Sofa bed (Pool Ocean View)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 1 King Bed, Mobility Accessible, Ocean View (Pool View) (Newly Renovated)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Signature Room, 2 Queen Beds, Partial Ocean View (Club)

  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed with Sofa bed, Partial Ocean View (Club)

  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed with Sofa bed, Partial Ocean View

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

OUTRIGGER Kauaʻi Beach Resort & Spa

Spend the day playing on the beach then return to dine at one of OUTRIGGER Kauaʻi Beach Resort & Spa's 2 restaurants. Housekeeping is available once per stay.
OUTRIGGER Kauaʻi Beach Resort & Spa offers 350 accommodations with a safe and coffee/tea makers. Rooms open to lanais. This accommodation offers separate sitting areas. Beds feature down duvets. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

4 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of OUTRIGGER Kauaʻi Beach Resort & Spa's great beach location. During your stay, you're just a quick walk from Nukolii Beach Park. You'll find features such as free WiFi in public areas and a free manager's reception, plus 4 outdoor pools.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, 2 hot tubs - and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Lydgate Beach and 7 minutes from Kauai Museum
As a guest of OUTRIGGER Kauaʻi Beach Resort & Spa, you'll find 4 outdoor swimming pools and 2 hot tubs along with a waterslide, a 24-hour fitness centre, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered on selected days. WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly OUTRIGGER Kauaʻi Beach Resort & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lihue resort is smoke free.

The resort hosts a free manager's reception on selected days.
Naupaka Terrace – This restaurant serves breakfast and dinner.
Driftwood Bar – This poolside bar only serves lunch. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 29 per night; includes in/out privileges)
  • Valet parking on site (USD 39 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Driftwood Bar
  • Naupaka Terrace

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Children's pool
  • Evening entertainment
  • Playground
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Outdoors

  • Beach towels
  • Garden
  • In the mountains
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Handrails in hallways (81 centimetre high)
  • Handrails in stairways (81 centimetre high)
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Raised toilet seat (51 centimetre high)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 18 October 2025 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Front desk
  • Lobby

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 18 for children
  • Covered self-parking fee: USD 29 per night (in/out privileges)
  • Valet parking fee: USD 39 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-204-192-5632-01
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 370030150000, GE-155-822-6432-01, TA-155-822-6432-01

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beach Resort Kauai
Kauai Beach Lihue
Kauai Beach Resort
Kauai Beach Resort Lihue
Kauai Resort
Resort Kauai
Hilton Kauai Beach Hotel
Hilton Kauai Beach Resort
Hilton Lihue
Kauai Beach Resort - An Aqua Boutique Hotel Lihue
Kauai Beach Resort HI
Lihue Hilton
Hilton Kauai Beach Resort
Kauai Beach Resort HI
Hilton Lihue
Kauai Beach Lihue
Kauai Beach Resort Lihue
Resort Kauai Beach Resort Lihue
Lihue Kauai Beach Resort Resort
Resort Kauai Beach Resort
Kauai Beach

OUTRIGGER Kauaʻi Beach Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 724 out of 1546 reviews
Rating 8 - Good. 403 out of 1546 reviews
Rating 6 - Okay. 239 out of 1546 reviews
Rating 4 - Poor. 112 out of 1546 reviews
Rating 2 - Terrible. 68 out of 1546 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Matthew T

Liked: Cleanliness
Room was good. Grounds were kept clean. It’s under some construction
Stayed 7 nights in Jan 2026

6/10 Okay

Scot

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Long story first room ok but not the “deluxe” room we paid for (in renovated) so we changed rooms second room way better But: major renovations taking place so there was no lobby due to this we had to go up 1 floor cross over to then go down one floor in another building to get to our room still managed to charge the $37 a day resort fee however tv didn’t work for half the stay the did comp is parking (least they could do).not a bad place. It won’t be back. On a positive note the staff were very friendly and mostly helpful
Stayed 9 nights in Dec 2025

10/10 Excellent

Alice

Stayed 7 nights in Dec 2025

8/10 Good

Francina, Suwanee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff was very friendly. NO laundry on site as advertised. On site restaurant was ok, just make reservations! They were completely EMPTY on several days and would tell you they had no room due to reservations, and not a single seat was occupied. Made no sense and they lost customers who were there and ready to eat. Pool was VERY cold but the kids had fun on the slide.
Stayed 9 nights in Dec 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, room comfort
Loved the ocean and pool vibe. Wasn’t told about massive rehab. Room was from the 70s was very clean but should have been discounted
Stayed 4 nights in Dec 2025

8/10 Good

Nadzeya

Liked: Staff & service
Our stay at Outrigger was quite pleasant. The room was cleaned nicely, and all the staff was friendly. We loved the beach area, the drive way into the hotel is really beautiful, and the overall upkeep of the outdoor area is really great, looks amazing! We were a bit surprised with rather confusing entrance door, looks more like a staff entrance than a hotel door. The hotel rooms are a bit outdated but cleaned well. It was convenient to have a breakfast and dinner options right at the property, a beautifully setup restaurant with live music at night. Satisfied overall.
Stayed 5 nights in Jan 2026

4/10 Poor

William

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Amenities - many under repair, including lobby, restaurants, hot tub, etc. Ongoing construction right through holiday. Parts of hotel closed off. Poor service level, no servers for pool area. Apathetic front office staff. 3rd rate hotel charging better resort level prices.
Stayed 10 nights in Dec 2025

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, the room was newly renovated and food served at the restaurant was delicious.
Stayed 3 nights in Jan 2026

8/10 Good

Nicholas

Stayed 3 nights in Dec 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness
Under construction and didn’t know that when I booked
Stayed 7 nights in Dec 2025

4/10 Poor

Nanette

Travelled with family
Disliked: Property conditions & facilities
The lobby is under construction and the path to get to the pool is a route through multiple buildings and floors. The air conditioning is either on or off even though you can select a temperature- it just gets colder in the room even when we turned it higher. Housekeeping never cleaned our room during our two night stay. When I called the front desk for clean towels I was accused of having the do not disturb sign on my door. Breakfast at the restaurant was mediocre and served me an omelet with cheese even though I am dairy free and ordered it without cheese. I would not stay here again.
Stayed 2 nights in Jan 2026

8/10 Good

Nora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was great and staff. Unfortunately the renovations made hard for reception area to be more a formative way tu resources and spa area was disappointment.
Stayed 7 nights in Dec 2025

6/10 Okay

Jeannie

Travelled with family
The room was renovated and clean, however, the tub was peeling. The property was under renovation so it was confusing to navigate the property initially. The front desk person gave us the long route to our room at check in which was disappointing. The gym needs improvement as the equipment is rusty. There is only one microwave for the entire hotel. It was a hassle to go to a different building to use a small microwave. Overall, we had a decent stay and the staff is friendly. I will likely stay elsewhere next time.
Stayed 7 nights in Dec 2025

10/10 Excellent

Lynn

Stayed 1 night in Jan 2026

8/10 Good

Scott Alec

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was great! But Parking was redickulous! It cost me almost to park at your Hotel as the car cost to rent.
Stayed 6 nights in Dec 2025

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
The view and the upgrade to a room with the ocean view and location
Stayed 3 nights in Nov 2025

2/10 Terrible

Vijay

Liked: Cleanliness, amenities
Not great, can’t take shower due to no gel or soap present in the room. Water is leaking in front of my door, entire carpet is wet
Stayed 1 night in Jan 2026

10/10 Excellent

Dipti

Liked: Cleanliness, amenities, property conditions & facilities
Amazing everything
Stayed 4 nights in Dec 2025

4/10 Poor

David

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Many amenities broken and under repair, or just closed and unusable. Front office staff made large erroneous mistaken charges at check in, later reversed. Defensive when confronted. Hotel currently under major renovation, not communicated at time of booking and a major disappointment at check in. One example of very many: back hoe literally at pool and noisily digging 3 days before Christmas. Attempted to cancel and move hotels, front office sadly unhelpful. Otherwise, hotel staff was terrific.
Stayed 5 nights in Dec 2025

8/10 Good

Renae

Travelled with family
Liked: Staff & service, room comfort
Beautiful pool! Nice access to the beach. We also loved the breakfast buffet.
Stayed 6 nights in Dec 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pros: Room was clean and nicely appointed. And beautifully decorated. Con: our room location however, left much to be desired. Right across from the microwave/ice/vending meant it was loud with people at all hours and sometimes crowds of families or kids would be gathered outside our room. Also, our view was not great, looked at all of the construction and storage area. Luckily, we weren’t in our room that much so no need to say anything but definitely would have preferred a better location on the property. Lastly, all of the bellman were fantastic. Great guys. Dominic, Sterlyn…
Stayed 3 nights in Dec 2025

4/10 Poor

Paige

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The one restaurant was very crowded and waits were long. There was no front desk or concierge and staff was overworked. Gym equipment t was rusty or not working. The pool bathroom had 1/2 stalls boarded up with plywood and an overflowing sink. Hotel in disrepair.
No lobby or concierge
1/2 hot tubs out of order
Rusty and non functioning equipment in gym
No actual lobby, front desk or concierge
Stayed 4 nights in Dec 2025

8/10 Good

Russ

Travelled with family
Liked: Cleanliness
Breakfast was amazing
Stayed 5 nights in Dec 2025

6/10 Okay

Rahul

Travelled with family, Travelled with group
Liked: Cleanliness
The resort property is decent, but the service is far below Hawaii standards. The staff was unwelcoming, rude, and gave us incorrect information. Didn't found the staff helpful at all point during the stay. The resort is currently under renovation, making it difficult to access certain amenities. Additionally, the cultural evening was moved from the pool area to a cramped space, which ruined the experience. While construction is understandable, there is no excuse for the poor attitude of the staff. This was my least "welcoming" experience in Hawaii, and I am not coming back to this property
Stayed 5 nights in Dec 2025

4/10 Poor

abhishek

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed here starting October 18, 2026, and unfortunately, the stay was not enjoyable. The hotel is not in good condition and is currently undergoing renovations, but this was not mentioned anywhere on the hotel’s website or booking platforms. Getting from the main entrance to our room was extremely inconvenient—especially with a baby. We had to take an elevator up, walk a long distance, cross a bridge, and then take another elevator down. This alone made the stay frustrating for a family. The room condition was poor, with visible water damage and mold seeping through the walls. The room felt damp the entire day, and the AC was unable to control the moisture. Our clothes felt wet even after being washed, which made the stay very uncomfortable. The swimming pool itself is decent, but the water slide is closed, despite still being advertised in photos—don’t be misled by that. We were given a drink coupon, but it was limited to one specific alcoholic drink (Mai Tai), which felt misleading. Given the ongoing renovations, the room price was not justified. I’m giving 2 stars only because they offered a few activities like yoga and Hawaiian dance. However, there was nothing specifically for small kids. Overall, I would not recommend this hotel for families. There are much better hotels nearby offering significantly better value for the price.
Stayed 6 nights in Dec 2025