Firstly, this house is stunning with incredible views. We loved the layout for our needs, with the location also perfect for our needs. Communication was swift with property management.
Unfortunately, our trip ran into issues. 1. Check in email neglected to give us the lock box code so we were waiting for an hour to enter the home. 2. Before booking, we asked if goose feathers/down was used in their property, listing specifics due to allergy needs. We were told "No, we do not use down in our properties." The property had multiple feather pillows in every bedroom + throw pillows on furniture which caused significant allergic responses to members in our group. 3. There was significant. obvious, mold in 1 bathroom. Which caused more allergic responses. To their credit, Maintenance arrived same day and addressed it appropriately!!! However, another bathroom had a moldy shower curtain liner, dirty dishes in cupboards, and some sticky floors throughout. All of which made us question the thoroughness of housekeeping.
That being said, this property truly is LOVELY and would be an ideal place to stay for our family in the future. It is unfortunate that we experienced these things, but we all have hope these will be addressed moving forward.