Entire apartment

Chiado Mercy - Lisbon Best Apartments

4.0 star property

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Room options

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, individually furnished

Standard Apartment, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, individually furnished

Superior Apartment, 1 Bedroom

  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | 1 bedroom, premium bedding, in-room safe, individually furnished

Standard Apartment, 2 Bedrooms

  • 76 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | 1 bedroom, premium bedding, in-room safe, individually furnished

Superior Apartment, 2 Bedrooms

  • 104 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 3 Bedrooms

Superior Apartment, 3 Bedrooms | 1 bedroom, premium bedding, in-room safe, individually furnished

Superior Apartment, 3 Bedrooms

  • 132 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Single Beds and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Chiado Mercy - Lisbon Best Apartments

Apartments with kitchenettes, a short walk to Rossio Square
Tour/ticket assistance and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. Conveniences include an electric kettle and a dishwasher, and guests will appreciate thoughtful touches, such as an espresso maker and slippers. Limited housekeeping is available.
Chiado Mercy - Lisbon Best Apartments offers 17 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

Our customers tell us that they can't get enough of the helpful staff at Chiado Mercy - Lisbon Best Apartments. During your stay, you're just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas and a round-trip airport shuttle (surcharge). This upmarket apartment building has 17 apartments. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a living room and a flat-screen TV
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Rossio Square and Avenida da Liberdade
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Chiado Mercy - Lisbon Best Apartments offers its guests tour/ticket assistance and a lift. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Lisbon apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Baby bath
  • Free cot
  • Highchair
  • Travel cot

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with satellite channels

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 13 kg per pet
  • Fee: EUR 20 per accommodation per night
  • Service animals exempt from fees
  • Deposit: EUR 200 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • In-room accessibility
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 17 units
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, host will greet you

Pets

  • Pets: EUR 20 per accommodation, per night, plus a deposit of EUR 200 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 29 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Chiado Mercy - Lisbon Best Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
Property Registration Number No Registration ID

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chiado Mercy Lisbon Best Apartments Apartment Lisbon
Chiado Mercy Lisbon Best Apartments Apartment
Chiado Mercy Lisbon Best Apartments Lisbon
Chiado Mercy Lisbon Best Apartments
Chiado Mercy Lisbon s
Chiado Mercy Lisbon Apartments
Chiado Mercy - Lisbon Best Apartments Lisbon
Chiado Mercy - Lisbon Best Apartments Apartment
Chiado Mercy - Lisbon Best Apartments Apartment Lisbon

Reviews

Chiado Mercy - Lisbon Best Apartments Reviews

9.8

Exceptional

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 305 out of 333 reviews
Rating 8 - Good. 24 out of 333 reviews
Rating 6 - Okay. 2 out of 333 reviews
Rating 4 - Poor. 1 out of 333 reviews
Rating 2 - Terrible. 1 out of 333 reviews

Reviews

10/10 Excellent

Bryan WS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good location for getting around Lisbon. Clean, secure and bright apartment. Many good restaurants in close vicinity. Comfortable beds but needed to move slightly to open/close window shutters. Ben the agent was very friendly, patient and informative.
Stayed 5 nights in Jul 2025

10/10 Excellent

Wendi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were so pleasantly surprised by this hotel! Our apartment was as pictured - something that’s rare these days. Amazing views from the windows. Walkable to everything (mind the hills, though). Lots of space inside! Our little family of 3 was thrilled to have 2 bathrooms and a big refrigerator to hold all of the yummy leftovers from the incredible restaurants nearby. It was our first stay in Lisbon and would definitely book this property again.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort

Great Place

Beautiful apartment with a great location. Included welcome items like cold bottles of water and fruit. Included soaps, detergents, etc…
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Sylvie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is situated in the best area in Chiado, close to everything. It is beautiful and very clean. Easy to communicate with the management. We arrived earlier so they stored our luggage so we can go visit the city and have lunch
Stayed 3 nights in Jun 2025

10/10 Excellent

Winnie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very spacious compared to other apartment hotels. Although they don't have a check in counter, check in was very smooth. The area is close to many attractions, it's a nice little gem.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and the space was a good size, clean and well equipped. Parking was great and communication with the hotel was easy and efficient. We highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
An amazing, clean, comfortable, convenient, nice place to stay in a wonderful part of Lisbon. The apartment was perfect, in a great location, and the communication was amazing. Would definitely stay here again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Louise Frances

Liked: Cleanliness, property conditions & facilities
Communication was fantastic, lovely appartment, walkable to everything we wanted to see. Highly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Zach

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment and great location in Chiado. Exceptional service from their team
Stayed 2 nights in May 2025

10/10 Excellent

Faith

Travelled with family
Liked: Cleanliness, room comfort

Best family apartment

Huge apartment. Each room has a bathroom and the dining area was spacious. Had all we needed for a comfortable stay. Would stay again especially since the location is very convenient to get around old Lisbon.
Stayed 2 nights in May 2025

10/10 Excellent

Frederique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location but a little loud at night. Perfect accommodations.
Stayed 3 nights in Apr 2025

10/10 Excellent

mario, North Vancouver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
beautiful apartment, very comfortable amenities in a great location to explore lisbon
Stayed 3 nights in Mar 2025

10/10 Excellent

Gerard

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

T

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room and comfortable bed. Quiet and safe area. Staff is friendly and provides good info. When our adapter didn't work, they sent us 3 adapters to use.
Stayed 5 nights in Mar 2025

10/10 Excellent

Amy, Chicago

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the best stays we have ever had! Mafalda was wonderful - so communicative and helpful. She explained everything in the apartment and provided guidance throughout our stay. The apartment itself is beautiful and was perfect for our time in Lisbon. We will definitely be back and will recommend Chiada Mercy to anyone traveling to Lisbon!
Stayed 3 nights in Mar 2025

10/10 Excellent

Tamsen

Liked: Cleanliness, property conditions & facilities
Lovely apartment, fabulous area (walking distance to many great sites and restaurants), and very professional and easy check in. Would highly recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vanessa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This apartment exceeded our expectations. We were very warmly welcomed before the check in time. The host was very responsive on text. The apartment itself was amazing. It had great views of the river and sao jorge castle. It is very well located, close to all attractions in the city. We loved walking everywhere. The apartment has many fixtures which are very thougtful and detailed. Everything was catered for. We were even left a gift at departure. Highly highly recommend this property
Stayed 4 nights in Feb 2025

10/10 Excellent

Leandro

Travelled with family
Liked: Cleanliness, room comfort

Very good

Wonderful place. Big apartment with Comfortable beds. Great location. Host very helpful.
Stayed 4 nights in Jan 2025

10/10 Excellent

Julian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful property. The accommodation was in excellent condition. It was quiet and walking distance from many attractions and restaurants. I highly recommend this property.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were cared for so well during our Christmas holiday! This was the first time me and my family were visiting Lisbon. Their private car service was excellent and made it very easy for us to arrive at the apartment. The driver was waiting for us at the arrivals airport with my name on a sign. There was a cleaner every two days, keeping our apartment clean. The location is perfect and close to everything. We were also given a lot of information about nearby groceries, tourist attractions and restaurants. It is very easy to go downstairs and just find a restaurant. Me and my family would happily stay here again the next time we visit Lisbon, thank you very much!
Stayed 9 nights in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean hotel with excellent location.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay! JP was super helpful and accommodating. We would definitely stay here again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a great experience for our arrival in Lisbon. Location is perfect for all attractions. Ben is so friendly and made our stay an unforgettable experience to celebrate my birthday with a surprised cake and bouquet of flowers arranged by my hubby. It’s walkable distance for all attractions and closed to metro stations and taxi waiting outside the entrance most of the time. The kitchen is well equipped with salt and pepper and olive oil. Except I need more clear instructions to use the microwave oven to avoid trouble…. Highly recommended!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kar-Ming

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location. We were greeted by Fernando at the door. He explained everything clearly to us. Checking in and out was so simple. Apartment was clean and very well equipped and well suited to us family of 4. We will definitely stay again if we were to visit Lisbon again.
Stayed 5 nights in Oct 2024