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Grande Pensão Alcobia

3.0 star property

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Photo gallery for Grande Pensão Alcobia

Staircase
Superior Double Room, City View | City view
Front of property
Reception
Superior Double Room | In-room safe, desk, blackout curtains, soundproofing

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Rua Poço do Borratém 15, Lisbon, 1100-408
  • Place, Castle of São Jorge
    ‪2 min walk‬
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Avenida da Liberdade
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Twin Room

Twin Room | In-room safe, desk, blackout curtains, soundproofing

Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Double Room | In-room safe, desk, blackout curtains, soundproofing

Double Room

7.6 out of 10
Good
(4 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, blackout curtains, soundproofing

Triple Room

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View | In-room safe, desk, blackout curtains, soundproofing

Superior Double Room, City View

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed
  • City view

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout curtains, soundproofing

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Grande Pensão Alcobia

Hotel with a bar, 3-minute walk to Rossio Square
A bar/lounge, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
Grande Pensão Alcobia offers 42 accommodations with a safe and a hairdryer. Cable televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Grande Pensão Alcobia. During your stay, you're just a quick walk from Rossio Square. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Just a 3-minute walk from Rossio Square and 9 minutes on foot from Avenida da Liberdade
Grande Pensão Alcobia offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Grande Pensão Alcobia also features a front desk safe and a lift.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10 AM.
On-site venue – bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: EUR 9 for adults and EUR 4.50 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.00 for adults and from EUR 4.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 8976

Property is also known as

Grande Pensão Alcobia
Grande Pensão Alcobia Hotel Lisbon
Grande Pensao Residencial Alcobia Hotel Lisbon
Grande Pensao Residencial Alcobia Lisbon
Grande Pensão Alcobia Hotel
Grande Pensão Alcobia Lisbon
Grande Pensão Alcobia Hotel Lisbon

Grande Pensão Alcobia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 169 out of 710 reviews
Rating 8 - Good. 326 out of 710 reviews
Rating 6 - Okay. 157 out of 710 reviews
Rating 4 - Poor. 40 out of 710 reviews
Rating 2 - Terrible. 18 out of 710 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Gerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi was good
Stayed 1 night in Oct 2025

6/10 Okay

Paul

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

6/10 Okay

Norman

Liked: Staff & service
Was okay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Yana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Easy check in and check out. Very clean and modern.
Stayed 2 nights in Sep 2025

8/10 Good

Aaron

Stayed 4 nights in Sep 2025

10/10 Excellent

Danial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Wesley Robert, Fergus

Stayed 2 nights in May 2025

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room. Great location, but was noisy from outside
Stayed 3 nights in Jun 2025

10/10 Excellent

Amanda

Stayed 3 nights in May 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly
Stayed 3 nights in May 2025

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service
Hotel close to areas of interest. On booking should have mentioned stairs and not suitable for anyone with mobility issues… to reception 12 steps, from reception to first floor to get lift was 28 steps. Lift broke down once and had to walk down stairs from 4th floor. This prevented me on going out on occasions as I couldn’t face returning to have to go up 40 steps. The staff, cleaners and breakfast were wonderful. But due to my arthritis this hotel was a huge challenge.
Stayed 7 nights in Apr 2025

6/10 Okay

Philip

Liked: Cleanliness, staff & service
Staff were friendly and helpful. Hotel location is good. Main issue is that although property has a lift you have to climb 2 flights of stairs to get to it. I think this should be made clear when booking. We specifically booked a hotel with a lift as climbing stairs is difficult, Also room only had 1 electrical plug so we had to take turns charging devices. Finally the internet did not work on the last day.
Stayed 4 nights in Feb 2025

8/10 Good

Cathryn

Stayed 4 nights in Feb 2025

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central

Great location - central without being noisy. Not a good view from window at all (internal courtyard) but not a problem for us. More expensive rooms will have a better (street) view. Room clean and comfortable although missing a few convenient things like easily accessible plug sockets and hooks in the bathroom. Have stayed once before 2 years ago and would probably stay again although it would be nice to see it updated just a little. Not accessible for anyone severely disabled as there are stairs to access the first floor and reception, although there is then a small lift to access upper floors from there.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jo Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. I would stay here again .
Stayed 2 nights in Nov 2024

10/10 Excellent

Fernando, Kingsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to change rooms cause of water kek as courtesy they comes us doing a bag of laundry Room to store luggage in between stays was convenient, staff friendly and helpful,
Stayed 6 nights in Oct 2024

6/10 Okay

Jo

Travelled with group
Liked: Cleanliness
Disliked: Amenities
No lift.
Stayed 2 nights in Sep 2024

8/10 Good

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, off the tourist track, yet minutes from all one wants to see in old Lisboa. Can't beat the location. Our room was "city view" - looked onto derelect buildings, but that's what made it quiet. Anyway, the views were right around the corner - sights of old Lisboa, monuments, churches, walk or cable cars, cafes, restaurants - loved walking everywhere. Put your cell phone down and just walk!
Stayed 4 nights in Sep 2024

6/10 Okay

Paul

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No plug for tub, 1 of 2 shower doors missing, a/c sounded like a small engine. Very noisy. The bright spot was reception, very welcoming and location great for getting around.
Stayed 4 nights in Sep 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, charming hotel

Good location right near a piazza with lots of food options. Near #28 tram stop. Grocery store nearby too
Stayed 5 nights in Apr 2024

10/10 Excellent

Jai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and very clean.

Our stay was absolutely wonderful. The staff were exceptionally kind and helpful, making us feel welcome throughout our visit. We were delighted with the beautiful view from our balcony, which added a special touch to our overall experience. The only downside was the absence of a "Do Not Disturb" sign, which unfortunately led to my partner being woken up by room service while he was unwell. Despite this minor inconvenience, we thoroughly enjoyed our stay and would highly recommend this hotel.
Stayed 3 nights in Jul 2024

6/10 Okay

Sarah

Travelled with partner
Liked: Staff & service, amenities
We had a good stay here. The building is older, but lots of character and good location. The staff was lovely and breakfast was great!
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stay was good, but the place is old and could use some renovation. No elevators.
Stayed 3 nights in Jun 2024

4/10 Poor

Roisin

Disliked: Property conditions & facilities, room comfort

Very underwhelming - not as pictured.

Room very different from those displayed on website - dark, small window and very little floor space. Constant smell of old and damp. Room was also quite loud, and we could hear people as they walked past the room. We were woken up one night by another room coming back. The bathroom had no windows, and the shower hot/cold signals were the wrong way around. The hotel also had a lot of stairs, some unavoidable - certainly not accessible to those with any disabilities/children. The room had very good air con, keeping it cool. The room was also cleaned each day, with fresh towels.
Stayed 2 nights in Jun 2024

2/10 Terrible

Kristi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t do it!

The first impression when walking into this hotel was the overwhelming perfume smell. It burned our eyes. It was so strong. Secondly, the rooms were about the size of a dorm room, and the beds were as hard as a rock. Our room smelled OK, but the other party with us had a sewer smell the whole stay. Other hotels we stayed at in Portugal had some kind of a common room where you could hang out or play cards… This hotel kicked us out of the breakfast nook area, which was really the only place with chairs, so that was disappointing. I really considered taking a loss and finding any other hotel in Lisbon to stay.
Stayed 2 nights in May 2024