The apartment was great! It's lovely, clean, well-appointed and perfectly placed to walk to almost everything you will want to see. Let's face it, Lisbon is a large city, and you can't reach everything by foot. Luis met us promptly and let us in the apartment. What's App made it so simple to communicate with him. He set us up with three private tours with excellent guides and recommended one of his favorite restaurants which we enjoyed the first night. We discovered a favorite restaurant of our own on the Rossio (Gelo) which was an 8-10-minute walk from the apartment. The A/C was chilling, and the elevator worked beautifully, yet it is petite. Only 2 people per ride, but very convenient. We definitely used the washing machine after 12 days on a ship. There is shopping galore all around and restaurants and incredible bakeries. We walked to the apartment from the cruise ship. We used Luggit to have our luggage picked up from the dock and delivered to the apartment when it was ready hours later while we explored the neighborhood. Exceptional, comfortable, convenient and we were greeted with a bottle of wine and two pastel natas to jump start our stay. You can't go wrong with this one.