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Hotel Lisboa Plaza, a Lisbon Heritage Collection

4.0 star property
VIP Access

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Photo gallery for Hotel Lisboa Plaza, a Lisbon Heritage Collection

Front of property
LCD TV, DVD player
LCD TV, DVD player
LCD TV, DVD player
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Travessa do Salitre, 7, (Avenida da Liberdade), Lisbon, 1269-066
  • Place, Avenida da Liberdade
    ‪2 min walk‬
  • Place, Rossio Square
    ‪10 min walk‬
  • Place, Santa Justa Elevator
    ‪12 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Petite Double Room

Petite Double Room | Minibar, in-room safe, desk, blackout curtains

Petite Double Room

8.8 out of 10
Excellent
(25 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

9.0 out of 10
Wonderful
(16 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout curtains

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for PLAZA ROOM

Minibar, in-room safe, desk, blackout curtains

PLAZA ROOM

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double room with extra bed

Minibar, in-room safe, desk, blackout curtains

Double room with extra bed

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Lisboa Room

Lisboa Room | Minibar, in-room safe, desk, blackout curtains

Lisboa Room

9.4 out of 10
Exceptional
(34 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Lisboa Plaza, a Lisbon Heritage Collection

This smoke-free hotel features a fitness centre, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business centre and a coffee shop/cafe are on-site.
Hotel Lisboa Plaza, a Lisbon Heritage Collection offers 112 accommodations with DVD players and minibars. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Lisboa Plaza, a Lisbon Heritage Collection. During your stay, you're just a quick walk from Avenida da Liberdade. Features include free WiFi in public areas, plus a gym and a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Rossio Square and Santa Justa Elevator
  • Pets welcome free of charge (restrictions apply)
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a rooftop terrace, and a library are also featured at the luxury Hotel Lisboa Plaza, a Lisbon Heritage Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.
Cafe Plaza – This tapas bar serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Historic Hotels of Europe.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 18 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Plaza

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Rooftop terrace

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1954
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 18 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 231

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Lisboa Plaza
Hotel Plaza Lisboa
Lisboa Plaza
Lisboa Plaza Hotel
Lisboa Plaza Hotel Lisbon
Lisboa Plaza Lisbon
Hotel Lisboa Plaza Lisbon Heritage Collection
Hotel Lisboa Heritage Collection
Lisboa Plaza Lisbon Heritage Collection
Lisboa Heritage Collection
Hotel Lisboa Plaza, a Lisbon Heritage Collection Hotel
Hotel Lisboa Plaza, a Lisbon Heritage Collection Lisbon
Hotel Lisboa Plaza, a Lisbon Heritage Collection Hotel Lisbon

Hotel Lisboa Plaza, a Lisbon Heritage Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 779 out of 1003 reviews
Rating 8 - Good. 169 out of 1003 reviews
Rating 6 - Okay. 40 out of 1003 reviews
Rating 4 - Poor. 10 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, my clean freak wife didn't spot any issues and that's rare. Beds were super comfortable. Had the best 2 nights sleep in ages. Booked a family room, there wasn't one available so they gave us 2 interconnecting rooms which was better but staff were still apologetic over it. Complimentary sparking wine and orange juice was a lovely touch and they made it feel special. Nice to have robes and slippers provided too, not everywhere does that. Breakfast was lovely. The hotel is beautiful if a little in need of updating. Overall we were given a 5 star experience for a budget friendly price.
Stayed 2 nights in Dec 2025

10/10 Excellent

Emmanuel Jesus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff very friendly and helpful. If there was an issue, they immediately fix and sort the problems. Very attentive and offering travel plans if needed. The breakfast buffet was tasty and a good variety as it introduce some Portuguese dishes. The room was spacious, cleaned promptly every day when allowed. The facilities provided are amazing such as the refreshments in the lobby area.
Stayed 4 nights in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent and helpful frendly staff; lovely relaxed atmosphere and perfect location
Stayed 4 nights in Dec 2025

10/10 Excellent

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

ruiduo

Great staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Lan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is conveniently located in the city center, and the rooms, service, and facilities are all excellent.
Stayed 6 nights in Nov 2025

10/10 Excellent

Bernadette, Manvel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Staff is always friendly
Stayed 3 nights in Nov 2025

8/10 Good

Tomio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are a couple of comfortable and relaxing public areas similar to a living room.
Stayed 6 nights in Nov 2025

10/10 Excellent

Eduardo, Mexico

Liked: Cleanliness, amenities, property conditions & facilities
Super hotel and Ana in front desk outstanding!! Thank you
Stayed 2 nights in Nov 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is good , located in a safe area in good walking distance. Breakfast 7 to 12. and good choice Main thing I will never use Hotels.com. such a very very bad service
Stayed 2 nights in Nov 2025

10/10 Excellent

Aksham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
For me, the staff truly stood out. Their attentiveness and genuinely friendly demeanour made me feel welcome from the moment I arrived. ​Close behind that, the cleanliness and comfort of the room was superb. It's so nice to settle into a spotless, well-appointed space after traveling. ​The amenities were also excellent, but the staff and the room quality were the real highlights.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jean, San Juan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excelent hotel and location. Staff is really attentive and helpful. I recomend 100%.
Stayed 3 nights in Nov 2025

8/10 Good

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great stay! The staff were super friendly, and the hotel offers excellent spaces to work if you prefer not to do so in your room. We also received great VIP Access perks and definitely felt like VIPs. The only drawback is that the rooms are not well sound‑insulated.
Stayed 5 nights in Oct 2025

8/10 Good

Igor, Santa Monica

Stayed 3 nights in Nov 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at this lovely hotel. Our room was spacious and clean. The staff were very kind and helpful. Breakfast was relaxed and there were good choices. I especially enjoyed freshly boiled water for my tea!
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa, Whitby

Stayed 2 nights in Nov 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff varied - some were bright and helpful others more brusque to the point of being dismissive. I was in room 111 - a disabled friendly room right over the kitchen which had string kitchen odors and lots of noise until late at night and then starting again at 5am
Stayed 1 night in Oct 2025

10/10 Excellent

Melida

Liked: Cleanliness
Disliked: Amenities
It’s dated because it’s Europe but the service is excellent
Stayed 5 nights in Oct 2025

10/10 Excellent

Harold

Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff, great breakfast. Perfect location for exploring Lisbon!!
Stayed 6 nights in Oct 2025

4/10 Poor

Richard

The room ( room # 209), had NO A/C, period, something that we did not realize until late at night. Since we were leaving early the next morning, we didn't say anything. The staff was professional and we liked the location, but NO A/C is a NO GO.
Stayed 1 night in Oct 2025

10/10 Excellent

Viktoriya

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very attentive staff. Unique setting. While rooms show some wear and tear, overall is great experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, room comfort
A somewhat musty old hotel but the room size, service and amenities made our last night in Portugal a nice and relaxing experience. Good location for catching a Bolt/Uber to the airport.
Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Staff was wonderful, I arrived early from my flight and Anna at the front desk was able to have my room ready early after a short wait. The room was clean and spacious, I received an upgrade. Breakfast buffet was huge and great variety, everything of good quality.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria Bruun

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant stay with friendly and helpful reception staff. The room size was perfect and we look forward to our next stay.
Stayed 1 night in Oct 2025

6/10 Okay

Hugo

Travelled with partner
Liked: Cleanliness, staff & service
Location was very good for this hotel close to all the luxury shopping and within a 30 minute walk to the water front and main attractions. Room was a good size with plenty of space for 2 of us and our luggage. One thing was the room definitely had a strong smell to it, almost like an old smell/musty. Not sure if it was something used to clean the room since the bathroom and hallway outside the room didnt have this smell. Front desk staff was amazing and answered any questions we had. Didnt like that they don't offer an iron inside the room, you have to go to a specific room near the lobby to iron your clothes if needed
Stayed 3 nights in Oct 2025