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Aparthotel

Upon Lisbon Prime Residences

4.0 star property
VIP Access

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Photo gallery for Upon Lisbon Prime Residences

Seasonal outdoor pool, pool loungers
Daily buffet breakfast (EUR 13 per person)
1 bedroom, in-room safe, desk, blackout curtains
Property entrance
Flat-screen TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym

Explore the area

View in a map
Rua Luciana Stegagno Picchio, 12, Lisbon, Lisbon, 1549-023
  • Place, Colombo Shopping Centre
    ‪5 min walk‬
  • Place, Estádio da Luz
    ‪5 min walk‬
  • Place, Campo Grande
    ‪17 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Studio

1 bedroom, in-room safe, desk, blackout curtains

Executive Studio

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Apartment, 1 Bedroom

1 bedroom, in-room safe, desk, blackout curtains

Executive Apartment, 1 Bedroom

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area | Flat-screen TV

Deluxe Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Apartment, 2 Bedrooms

Flat-screen TV

Premium Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Apartment, 1 Bedroom

Flat-screen TV

Premium Apartment, 1 Bedroom

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Premium Studio

1 bedroom, in-room safe, desk, blackout curtains

Premium Studio

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Upon Lisbon Prime Residences

Central aparthotel connected to a shopping centre in Lisbon with a rooftop terrace
A restaurant, a fitness centre and a bar/lounge are available at this aparthotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a seasonal outdoor pool and a business centre. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. Conveniences include an electric kettle and a dishwasher, and guests will appreciate thoughtful touches, such as an espresso maker and bathrobes.
Upon Lisbon Prime Residences offers 129 air-conditioned accommodations with espresso makers and a safe. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Upon Lisbon Prime Residences. During your stay, you'll be connected to a shopping centre and just a quick walk from Estádio da Luz. Free WiFi in public areas, a restaurant and a gym are available. Built in 2017, this upmarket aparthotel has 129 apartments over 7 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the location
  • Just a 3-minute drive from Campo Grande and 8 minutes from Rossio Square
Upon Lisbon Prime Residences offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A rooftop terrace, an arcade/games room, and tour/ticket assistance are also featured at Upon Lisbon Prime Residences. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Lisbon aparthotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Upon Lisbon Prime Residences has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Pool gate
  • Pool loungers
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 8 per day)

Family friendly

  • Pool gate

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Dining

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 13 for adults and EUR 6 for children
  • A bar/lounge
  • A restaurant
  • Limited room service

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In the city centre
  • Near a hospital
  • Near a metro station

Things to do

  • Arcade/game room
  • Gym
  • Shopping centre
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 129 units
  • 7 floors
  • Banquet hall
  • Built in 2017
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 1 2025 to October 24 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 1 September to 1 June:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 6 for children
  • Self-parking fee: EUR 8.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
Property Registration Number 7483

We should mention

  • The seasonal pool will open on 14 April and close on 30 September.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Upon Lisbon Prime Residences Apartment
Upon Prime Residences Apartment
Upon Prime Residences
Upon Lisbon Prime Residences Lisbon
Upon Lisbon Prime Residences Aparthotel
Upon Lisbon Prime Residences Aparthotel Lisbon

Upon Lisbon Prime Residences Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1048 reviews
Rating 8 - Good. 249 out of 1048 reviews
Rating 6 - Okay. 57 out of 1048 reviews
Rating 4 - Poor. 16 out of 1048 reviews
Rating 2 - Terrible. 13 out of 1048 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elcy Fernandes Fortes

Stayed 4 nights in Aug 2025

10/10 Excellent

Josee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Upon Lisbon hotel with the breakfast and they were a lot of choice with good varieties and different coffee and fresh juices. The bed was very comfy that it was hard to wake up for the breakfast.
Stayed 11 nights in Jul 2025

2/10 Terrible

Jordan

Travelled with family
Disliked: Property conditions & facilities
This hotel had more negatives than positives. The property was in a good location as we planned to visit Benfica stadium. It was a plus with the roof top pool on the 8th floor which was very warm and not deep. There was also a grocery supermarket opposite so we could buy food, drinks and snacks for the stay. However, the room was not fit for a hotel stay. The TV isn't updated to allow you to watch Netflix or even screen share with iPhone. The bathroom had no place to put your toiletries when you wanted to use them. The bed had no matress topper and was sinking when we got in. The walls are so thin we hear other hotel stayers sneezing and running and moving furniture. It was definitely not worth the stay. A day before, we stayed in a hotel in Rossio and that room had it all and it was only 3 stars. Didn't enjoy the stay and just wanted to go back home.
Stayed 2 nights in Aug 2025

4/10 Poor

Tina

Travelled with family
Disliked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Willie F Choice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was as is always a great experience
Stayed 5 nights in Jun 2025

10/10 Excellent

Yoany

Liked: Cleanliness, amenities, property conditions & facilities
That’s a perfect place to get a great vacations. Everything was amazing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jasleen

Liked: Cleanliness, property conditions & facilities
Water presssure for shower wasn’t great
Stayed 8 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
This was my fourth stay at Upon Residences and I highly recommend
Stayed 5 nights in Jul 2025

10/10 Excellent

Chassity

Stayed 1 night in Jul 2025

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Visited with family, including 2 teenagers who love football. It's a short transfer from the airport - around €10 in a standard taxi. There's a fab supermarket across the road and the biggest hypermarket I've ever seen is over at Colombo Mall. We used Alto dos Moinhos tube to get around the city - although Google Maps always suggested one that was farther away. The hotel staff were all lovely, going out of their way to be helpful and friendly. We were in a 2 bed apartment, with a fantastic view, great living space and 2 bathrooms. Great AC. We loved the pool and all of the communal spaces. Meals were lovely, too. We thoroughly enjoyed our stay.
Stayed 7 nights in Jul 2025

8/10 Good

Camille Sharee, Torrance

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 9 nights in Jun 2025

8/10 Good

Selina

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The apartment was spacious, comfortable and suitable for a family with small children. The staff was friendly and very accommodating which we appreciated…made us feel welcomed! However I was disappointed with the game room and the gym which had several broken machines
Stayed 7 nights in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
It is important for housekeeping to replace small bars of soap daily, but they did not. Since there is a washing machine in the hotel, there should be access to detergent provided for individuals who are staying at the location. In addition, the hotel to provide a weekly list of things to do in nearby areas. Service in the restaurant was slow.
Stayed 4 nights in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Terrible

Very poor service, not friendly to the tourist.
Stayed 2 nights in Jul 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel has beautiful suites, friendly customer service, delicious food options, and a beautiful pool. I would have rated this a 10 minus the beds and pillows. For the rating and price booked I expect a good nights sleep.
Stayed 5 nights in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Stayed 4 nights in Jun 2025

6/10 Okay

RR ERP SOLUTIONS LLC

Property is good. One of the bathroom was very small and leaking water outside from standing shower all the time. Stove and Washer not working on first day.
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonard

Stayed 3 nights in Jun 2025

10/10 Excellent

Tsubasa

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, pool, room, could not be happier
Stayed 4 nights in Jun 2025

10/10 Excellent

Credo

Stayed 7 nights in Jun 2025

8/10 Good

erica, Scarborough

Liked: Cleanliness, amenities
Rhe property was very nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are beautiful and clean Close to Colombo shopping (fantastic) and Benfica stadium. Restaurant downstairs is also really good!
Stayed 2 nights in Jun 2025

10/10 Excellent

william edwin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Kwan, Kuala Lumpur

Liked: Cleanliness, amenities, property conditions & facilities
Excellent all round!
Stayed 6 nights in Jun 2025