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VIP Grand Lisboa Hotel & Spa

5.0 star property

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Photo gallery for VIP Grand Lisboa Hotel & Spa

Lobby
Interior entrance
Lobby sitting area
Buffet
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida 5 de Outubro, 197, Lisbon, 1050-054
  • Place, Campo Pequeno Bullring
    ‪3 min walk‬
  • Place, Campo Grande
    ‪7 min walk‬
  • Place, Gulbenkian Museum
    ‪10 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪5 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, blackout curtains

Executive Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

8.4 out of 10
Very good
(25 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout curtains

Standard Twin Room

8.6 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room

Minibar, in-room safe, desk, blackout curtains

Double Room

  • Sleeps 2

View all photos for Twin Room

Minibar, in-room safe, desk, blackout curtains

Twin Room

  • Sleeps 2

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout curtains

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout curtains

Executive Suite

  • Sleeps 2

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout curtains

Standard Single Room

  • Sleeps 1

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout curtains

Standard Single Room

  • Sleeps 1

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About this property

VIP Grand Lisboa Hotel & Spa

Luxury hotel with 2 restaurants, in the vicinity of Rossio Square
2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, spa services and a seasonal outdoor pool.
VIP Grand Lisboa Hotel & Spa offers 295 accommodations with minibars and laptop-compatible safes. 26-inch LCD televisions come with cable channels. Bathrooms include a bath, slippers, bidets and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at VIP Grand Lisboa Hotel & Spa. During your stay, you're just a quick walk from Campo Grande. You'll find features such as free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Rossio Square and 5 minutes from Lisbon Cathedral
VIP Grand Lisboa Hotel & Spa offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5307 square feet (493 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury VIP Grand Lisboa Hotel & Spa. Parking is available for a fee.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Pivot Restaurant – This restaurant only serves breakfast.
Cenario – This restaurant serves lunch and dinner. Reservations are required. Open selected days.
Press Club Bar – This bar only serves light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 12 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 18 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cenario
  • Pivot Restaurant
  • Press Club Bar

Things to do

  • 24-hour gym
  • Piano
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5,307 square feet of conference space
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Self-parking fee: EUR 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 686

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 8:30 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Lisboa Hotel
Hotel VIP Grand Lisboa
Hotel VIP Lisboa
Lisboa Grand
VIP Grand Hotel Lisboa
VIP Grand Lisboa
VIP Grand Lisboa Hotel
VIP Grand Lisboa Hotel Lisbon
VIP Grand Lisboa Lisbon
VIP Lisboa Grand
Vip Grand Lisboa Hotel And Spa
VIP Grand Lisboa Hotel Spa
VIP Grand Lisboa Hotel Spa
Vip Grand Lisboa & Spa Lisbon
VIP Grand Lisboa Hotel & Spa Hotel
VIP Grand Lisboa Hotel & Spa Lisbon
VIP Grand Lisboa Hotel & Spa Hotel Lisbon

VIP Grand Lisboa Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 337 out of 1001 reviews
Rating 8 - Good. 351 out of 1001 reviews
Rating 6 - Okay. 183 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, but not enough lights to tell for sure. Hallways very dimly lit and room numbers hard to read more than 18” away
Stayed 1 night in Oct 2025

6/10 Okay

Kenneth

Our AC leaked from ceiling in two places. Dripped on one of our bags.
Stayed 2 nights in Oct 2025

10/10 Excellent

Victor Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente limpieza, buen aire acondicionado
Stayed 7 nights in Oct 2025

10/10 Excellent

Victor Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente cama , buena limpieza, baño y aire en buenas condiciones y funcionando todo muy bien, céntrico con fácil acceso a cualquier lugar
Stayed 2 nights in Oct 2025

10/10 Excellent

SVETLANA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very professional and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul, Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I misspoke on my last review the air conditioning was very good, however ceiling fans are a no brainer in hot conditions, welcome to Texas. I was 100% accurate on the parking garage, very tight, difficult with larger vehicles and the columns are very dangerous. Staff was outstanding.!
Stayed 2 nights in Oct 2025

8/10 Good

Paul, Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air Conditioning was an issue in all the rooms we were in. They are not used to heat qpparently but I have no idea why they do not install ceiling fans in every room. Also the parking lot is very tight so if you have a larger vehicle you may find it difficult to enter and exit. Staff was outstanging!
Stayed 2 nights in Oct 2025

4/10 Poor

Ivanilson

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Air conditioning was terrible and the rooms are in bad shape in general
Stayed 7 nights in Oct 2025

10/10 Excellent

Farjalla, Laval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean but the room needs a renovation, The reception sttaf always smiling
Stayed 6 nights in Sep 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem was the TV problematic to turn it off & on And the shower was very hard to control the Hot/cold room 611 The personnel great Arturo at the front desk helped us to locate all the dining & entertainment We highly recommend this Hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is modern and contemporary. The fiod is good especially the dinner. The room was nice the worst is the bed. The colchón and the pillows oh my goodness it’s was bad, I couldn’t slept. Hard and in-constable.,the rest was ok
Stayed 1 night in Sep 2025

8/10 Good

Adeby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station and several restaurants and coffee shop
Stayed 2 nights in Sep 2025

8/10 Good

Chevannese, Tamarac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property and the area, it was easy to walk around and find things to do. What I didn't like so much were the bathroom vanity- it was akward to use, it was too high. 2nd thing, although the space was so big, the work desk was tiny. I didn't have enough space to setup my workstation. Lots of wasted space.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Morwenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were super helpful. The pool is a little tricky to find but was good with lots of clean towels provided. The room was clean and spacious with plenty of storage. I also ate in the restaurant and they were very helpful and provided gluten free bread for me. Location is also a few minutes from the metro so easy to get around.
Stayed 3 nights in Sep 2025

6/10 Okay

Etiana

Stayed 11 nights in Aug 2025

8/10 Good

Hendrik

Liked: Staff & service
Stayed 7 nights in Aug 2025

4/10 Poor

Arieth

Travelled with family
Disliked: Property conditions & facilities
The service was good but poor conditions, very clean however the rooms have furniture that are falling apart, no clear instructions on how to use the AC. We stayed 5 nights and could not get an Iron none of the days.
Stayed 5 nights in Aug 2025

6/10 Okay

Jorge Damian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel necesita una remodelacion. Los muebles de la habitación parecen de los 80. Viejo, oscuro y la atencion al cliente es bastante basica. El desayuno estaba ok. No volveria a este hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time there and the people were very kind and always helpful
Stayed 5 nights in Aug 2025

8/10 Good

Georgina

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Cedric

Stayed 1 night in Aug 2025

8/10 Good

Katherine Ann

Travelled with group
Liked: Cleanliness
Large room, comfortable bed. Had to leave air con on for a prolonged period to feel cool. Room is on flight path, ok when landing but very loud if take off. Confusion at check in about who was in each room so city taxes charged incorrectly and not enough towels etc. The reason we booked the hotel was for the roof top pool. No correspondence to war us pool would be closed the entire time we were there. When we checked in, we were offered the use of nearby hotel's pool. Inconvenient as had to cross roads to get there, it was small and overlooked. Practice fire alarm was advertised to go off at 10am on the Thursday. Left early to avoid. Returned at 11.30 it was still going off. Apparently delayed due to breakfast but we were not told that. My friend tried to leave to join me but colleagues told him he had to stay in the room? They had blocked his way out of the room as they were practicing how to stop smoke going into the room. The Lifts were not working for at least 4 hours. We were on the 8th floor so a lot of walking up and down stairs. Emergency exit stairwell is all black marble, no proper lighting and my friend who is tall had to stoop to go up and down. If you get room service it's just easiest to just pay when they arrive with a card reader. Unable to take payment from the card registered to the room, even when requested they held €100 on it to take payment from it. Struggled to then refund the difference at check out.
Stayed 7 nights in Jul 2025