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Crowne Plaza Liverpool City Centre by IHG

4.0 star property

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Photo gallery for Crowne Plaza Liverpool City Centre by IHG

Fitness facility
Exterior
Bar (on property)
Meeting facility
2 restaurants, breakfast, lunch, dinner served; British cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
2 St. Nicholas Place, Liverpool, England, L31 QW
  • Place, Liverpool Pier Head Ferry Terminal
    ‪3 min walk‬
  • Place, Cavern Club
    ‪7 min walk‬
  • Place, Liverpool ONE
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Waterfront View)

Room amenity

Standard Room, 2 Double Beds (Waterfront View)

8.0 out of 10
Very good
(16 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Waterfront View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed (Waterfront View)

9.4 out of 10
Exceptional
(29 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(59 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Room amenity

Standard Room

8.8 out of 10
Excellent
(27 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Club lounge access, River View

Room amenity

Premium Room, 1 King Bed, Club lounge access, River View

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Liver Building View)

Room amenity

Suite, 1 Bedroom (Liver Building View)

8.0 out of 10
Very good
(4 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Liverpool City Centre by IHG

Hotel with 2 restaurants, 4-minute walk to Liverpool Pier Head Ferry Terminal
Along with 2 restaurants, this hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site.
Crowne Plaza Liverpool City Centre by IHG offers 159 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Our customers tell us that they can't get enough of the breakfast at Crowne Plaza Liverpool City Centre by IHG. During your stay, you're just a quick walk from Liverpool Pier Head Ferry Terminal. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the breakfast
  • Just a 4-minute walk from Liverpool Pier Head Ferry Terminal and 10 minutes on foot from Liverpool ONE
Crowne Plaza Liverpool City Centre by IHG offers its guests a kids' pool, an indoor pool, a health club, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A sauna, a terrace, and concierge services are also featured at the business-friendly Crowne Plaza Liverpool City Centre by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Liverpool hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Plaza Brasserie – This brasserie serves breakfast, lunch and dinner. A children's menu is available.
The Lounge – This café specialises in British cuisine and serves brunch, lunch, dinner and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 19.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Plaza Brasserie
  • The Lounge

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,382 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.50 per person
  • Fee for in-room wired Internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: GBP 19.50 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza

Crowne Plaza Liverpool City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1003 reviews
Rating 8 - Good. 214 out of 1003 reviews
Rating 6 - Okay. 51 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

vitor manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely
Stayed 2 nights in Aug 2025

8/10 Good

Val

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Good hotel,very comfortable bed & spacious room,cleanliness good, breakfast was good with friendly staff,we used the spa & gym etc,I do think some of the equipment in gym needs updating as looking very tired.Overall a good stay & central to town centre.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great stay - location is excellent, breakfast was excellent and room was v good. Staff were also really nice and friendly. Only downside was the changing rooms for the swimming pool - gents was out of order and only small family area available which wasn’t the cleanest. Overall though would recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what we needed.

We loved our stay at Crown Plaza. On arrival staff wore very welcoming and helpful. Our room was just what we wanted ,clean comfortable and with a great view. Breakfast in the morning was beautiful and plenty some. The only thing that we wore disappointed with was the swimming area. No men's changing area, meant you had to walk through the reception area in a dressing gown. Swimming pool was cold and we felt uncomfortable using the steam room as men wore loitering out side it. We did not feel relaxed and went back to our room. Hotel in it self was Fab. Thank you .
Stayed 2 nights in Aug 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good parking excellent position
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 2 nights in Aug 2025

10/10 Excellent

Jade

Stayed 1 night in Aug 2025

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. I visit Liverpool often and this will definitely not be my last visit to this hotel. Beautiful and right next to the Liver Building. Conveniently placed for the docks and near enough to town. Added bonus to have a wonderful spa and swimming pool on site. I would wholeheartedly recommend
Stayed 1 night in Aug 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel with the bonus of having its own on site car park. Great location for the docks area plus the main attractions in the centre. Delicious breakfast with plenty of options. Couldn't fault it and a lovely 81 year old Doorman who had a real twinkle in his eye and was so helpful and knowledgeable - nothing was too much trouble - he is a real credit to the hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel. Excellent food and service
Stayed 3 nights in Aug 2025

8/10 Good

Daniel

Stayed 2 nights in Aug 2025

10/10 Excellent

Sanjay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good gluten free options and friendly staff especially John on the front door
Stayed 2 nights in Aug 2025

8/10 Good

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great welcoming staff , the only reason it wasn’t 5 stars was no fridge in room , when room cleaned old glasses not removed and not all towels replaced , also lack of TV channels, No sky
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved our stay and the staff were fantastic and very welcoming and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

james

Stayed 2 nights in Aug 2025

10/10 Excellent

Chetan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our first staycation in Liverpool
Stayed 2 nights in Aug 2025

6/10 Okay

Louise

Business traveller
Stayed 15 nights in Jul 2025

8/10 Good

ian

Travelled with group
Liked: Amenities
Great location for things around the Pier Head. Tate, Albert Dock shopping and restaurants, Museum of Liverpool and the music exhibition.
Stayed 1 night in Jun 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cracking night out

Highly recommend dining in Liverpool city centre as lots of choice and nightlife is excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kaye

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meeting friends from Australia and chose this hotel as it’s where they were staying. Lovely location, modern building and great customer care
Stayed 1 night in Jul 2025