Hilton Liverpool City Centre

4.0 star property

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Photo gallery for Hilton Liverpool City Centre

Lobby sitting area
Reception
Bar (on property)
Terrace/patio
Presidential Suite | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking available
  • Bar
  • Room service

Explore the area

View in a map
3 Thomas Steers Way, Liverpool, England, L1 8LW
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Royal Albert Dock
    ‪4 min walk‬
  • Place, The Beatles Story Museum
    ‪7 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

King Deluxe Room

8.0 out of 10
Very good
(12 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, Connecting Rooms

7.4 out of 10
Good
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

Executive Room, 1 King Bed, Park View

  • 55 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

Twin Room (Guest)

8.4 out of 10
Very good
(10 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Room (King)

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Corner (King)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Room (King Guest)

8.6 out of 10
Excellent
(63 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Liverpool City Centre

Hotel with a restaurant, steps from Liverpool ONE
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking.
Hilton Liverpool City Centre offers 215 air-conditioned accommodations with laptop-compatible safes and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Liverpool City Centre. During your stay, you're just a quick walk from Royal Albert Dock. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Liverpool ONE and 3 minutes on foot from Royal Albert Dock
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 10 meeting rooms.

WiFi is free in public spaces. A fitness centre, a terrace, and concierge services are also featured at the business-friendly Hilton Liverpool City Centre. For a fee, parking is available.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 9:00 AM.
The Exchange – This restaurant serves breakfast, lunch and dinner.
Pima Bar – On-site restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per day)
  • Valet parking on site (GBP 45 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pima Bar
  • The Exchange

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night, plus a deposit of GBP 100 per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.00 per person
  • Self-parking fee: GBP 25 per day
  • Valet parking fee: GBP 45 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property has a strict no-smoking policy. Violators will be subject to penalties (GBR 150).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Liverpool
Hilton Liverpool
Liverpool Hilton
Hilton Liverpool Hotel Liverpool
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre Liverpool
Hilton Liverpool City Centre Hotel Liverpool

Reviews

Hilton Liverpool City Centre Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 531 out of 1006 reviews
Rating 8 - Good. 259 out of 1006 reviews
Rating 6 - Okay. 115 out of 1006 reviews
Rating 4 - Poor. 66 out of 1006 reviews
Rating 2 - Terrible. 35 out of 1006 reviews

Reviews

4/10 Poor

Mark

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Kiki

Travelled with family and small children
Disliked: Amenities
Staff not friendly and not familiar with the parking system. Rooms are dated and no vanity kit.
Stayed 2 nights in Jul 2025

10/10 Excellent

Graham, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Frances

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet comfortable stay

Great hotel in a convenient location. Easy to walk to most of the local attractions. Room was quiet and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Very good hotel staff very helpful indeed.
Stayed 1 night in Jul 2025

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Chris

Stayed 1 night in Jul 2025

8/10 Good

Reinhart, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Great location on Liverpool One and close to the docks.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rosalind

Stayed 1 night in Jun 2025

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary

Amazing place nice staff nice clean hotel breakfast.are good
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as always
Stayed 2 nights in Jun 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton

Hotel is in an excellent spot and all staff were brilliant.
Stayed 1 night in Jun 2025

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities, room comfort

Jobs worth on front desk. The short local guy.

Parked my motorcycle next to the flag pole so I could chain it. Did not take up a parking space. I checked it was ok with an Eastern European staff member, he was really friendly, said it would be fine and as it wasn’t taking a space i shouldn’t get charged. Totally different attitude to the local jobs worth on the desk, who looked down on me in my motorcycle gear while insisting he check again where it was parked. He reluctantly told me it was fine but I would have to pay £25 per night. That was fine by me but to be fair I guess it’s very rare gets to use a power play. I Feel sorry for people like that.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well done Hilton

Second time in tree weeks could not be better positioned for the docks and shopping facilities. Very clean lovely staff room and bed great. Great breakfast Very helpful and professional staff Johnny in reception and Shaneia reception were of immense help thankyou.. Obrigado.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Hotel is inn
Stayed 1 night in Jun 2025

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Suzy

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Padraig

Stayed 3 nights in Jun 2025

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and stay as always

Excellent hotel as always, but no biscuits to go with the coffee. Also, previously the hotel was able to validate car parking tickets to get a discount. It’s a pity that this is no longer available, especially when nearby hotels are still able to do this.
Stayed 1 night in Jun 2025