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Hotel Indigo Liverpool City Centre by IHG

Property class: 4

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Photo gallery for Hotel Indigo Liverpool City Centre by IHG

Exterior
Reception
Cocktail bar
Exterior
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Bar

Explore the area

View in a map
10 Chapel Street, Liverpool, England, L3 9AG
  • Place, Liverpool Pier Head Ferry Terminal
    ‪4 min walk‬
  • Place, Cavern Club
    ‪5 min walk‬
  • Place, Liverpool ONE
    ‪5 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(97 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Stocked Minibar)

Standard Room, 1 Double Bed (Stocked Minibar) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 1 Double Bed (Stocked Minibar)

9.4 out of 10
Exceptional
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(52 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds

Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Room, 2 Single Beds

9.8 out of 10
Exceptional
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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  • Air-conditioning
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The price is CHF 59
includes taxes & fees
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About this property

Hotel Indigo Liverpool City Centre by IHG

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and dry cleaning.
Hotel Indigo Liverpool City Centre by IHG offers 151 accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Hotel Indigo Liverpool City Centre by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Liverpool ONE. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, multilingual staff and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Liverpool ONE and Liverpool Pier Head Ferry Terminal
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel Indigo Liverpool City Centre by IHG.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:30 AM.
Chapel + Barrel – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Chapel + Barrel – This cocktail bar only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 8 per night); discounts available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 17.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chapel + Barrel
  • Chapel + Barrel

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.50 per person
  • Nearby parking fee: GBP 8.00 per night(1640 ft away; open 24 hours)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Liverpool City Centre
Indigo Liverpool City Centre
Indigo Liverpool City By Ihg
Hotel Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre by IHG Hotel
Hotel Indigo Liverpool City Centre an IHG Hotel
Hotel Indigo Liverpool City Centre by IHG Liverpool
Hotel Indigo Liverpool City Centre by IHG Hotel Liverpool

Hotel Indigo Liverpool City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 663 out of 1021 reviews
Rating 8 - Good. 271 out of 1021 reviews
Rating 6 - Okay. 53 out of 1021 reviews
Rating 4 - Poor. 16 out of 1021 reviews
Rating 2 - Terrible. 18 out of 1021 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service at check in. Our room was spotless. The bed was very comfortable and the linen superb. My only criticism would be that I don't think dogs should be allowed in the dining area.
Stayed 1 night in Jan 2026

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had B&B and it was good value. Parking was not so easy but it is the city centre and we were able to find a place.
Stayed 1 night in Jan 2026

8/10 Good

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Staff lovely, rooms good although had a very strong smell of bleach when we arrived, but otherwise happy with everything
Stayed 1 night in Jan 2026

8/10 Good

simon

Liked: Cleanliness, staff & service, amenities
Nice hotel close to river front also close to Liverpool centre . Clean rooms . Close to ncp car park with reduced parking
Stayed 3 nights in Jan 2026

8/10 Good

stephen

Travelled with group
Liked: Cleanliness, staff & service
Helpful staff , clean small room .
Stayed 2 nights in Jan 2026

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room. Courteous staff. Great location, close to times sq. Very reasonably priced!
Stayed 1 night in Jan 2026

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value and good location would stay there again
Stayed 1 night in Jan 2026

10/10 Excellent

Elaine

Stayed 1 night in Dec 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and staff at check in very helpful.
Stayed 4 nights in Dec 2025

10/10 Excellent

Les

.
Stayed 1 night in Nov 2025

10/10 Excellent

Lynda

Liked: Cleanliness, amenities, property conditions & facilities
Always excellent - quick check in, room as expected and great breakfast. Love the location of this hotel….5 minutes from Liverpool One and discounted parking close by.
Stayed 1 night in Jan 2026

6/10 Okay

Mandy

Liked: Cleanliness, staff & service
Room was fine, breakfast wasn’t the price considering the price £19.95
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, amenities
The room was quite small but nicely laid out with good wardrobe space and excellent bathroom and shower. Staff were polite, attentive and happy to help with anything and always with a smile. The lovation is handy for town, Liverpool One and the docks and waterfront. Extremely good, would stay again, highly recommended.
Stayed 1 night in Jan 2026

10/10 Excellent

Simon

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
The hotel is in a great location for attractions and restaurants etc. The staff were very friendly and approachable . Our door didn’t open first time but the locked was fixed immediately. The rooms feel a little worn now but the bed was comfy and the room was clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Vinamra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA
Stayed 3 nights in Dec 2025

10/10 Excellent

Wisam

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was really good and the people were lovely. Thank you.
Stayed 2 nights in Nov 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities
Staff were friendly, room was clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Logan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, great quality amenities, room service fast and efficient
Stayed 1 night in Dec 2025

4/10 Poor

Nicola

Stayed 1 night in Nov 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Fresh breakfast.
Stayed 2 nights in Dec 2025

8/10 Good

Susan

Lovely staff but no clue how to connect to the internet
Stayed 1 night in Dec 2025

10/10 Excellent

Neil

Stayed 3 nights in Dec 2025

8/10 Good

Matthew

Stayed 2 nights in Dec 2025