Ibis Liverpool Centre Albert Dock – Liverpool One

3.0 star property

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Photo gallery for Ibis Liverpool Centre Albert Dock – Liverpool One

Bar (on property)
Terrace/patio
1 bedroom, desk, iron/ironing board, free cots/infant beds
Restaurant
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
27 Wapping, Liverpool, England, L1 8LY
  • Royal Albert Dock
    ‪3 min walk‬
  • The Beatles Story Museum
    ‪4 min walk‬
  • Liverpool ONE
    ‪5 min walk‬
  • Manchester (MAN)
    ‪50 min drive‬

Room options

Family Room, Multiple Beds

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Room, 1 Double Bed

8.2 out of 10
Very good
(87 reviews)
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Single Beds

7.8 out of 10
Good
(29 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

Ibis Liverpool Centre Albert Dock – Liverpool One

Hotel with a restaurant, a quick walk to Royal Albert Dock
A restaurant, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and a garden. Change of towels is available on request
Ibis Liverpool Centre Albert Dock – Liverpool One offers 192 accommodations with an iron/ironing board. Satellite televisions are provided.

Bathrooms include a shower. This Liverpool hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the convenient parking at Ibis Liverpool Centre Albert Dock – Liverpool One. During your stay, you're just a quick walk from Royal Albert Dock. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a car charging station and multilingual staff
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the breakfast and the proximity to shopping
  • Just a 4-minute walk from Royal Albert Dock and 5 minutes on foot from Liverpool ONE
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and a garden are also featured at the business-friendly Ibis Liverpool Centre Albert Dock – Liverpool One. Parking is available for a fee.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Ibis Liverpool Centre Albert Dock – Liverpool One has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (GBP 10 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 per person
  • Uncovered self-parking fee: GBP 10.00 per day
  • Pet fee: GBP 10
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Albert Dock
ibis Albert Dock Hotel
ibis Albert Dock Hotel Liverpool Centre
Ibis Liverpool Centre Albert Dock – Liverpool One Hotel
Hotel Ibis Liverpool
Ibis Hotel Liverpool
Ibis Liverpool City Centre Hotel Liverpool
ibis Liverpool Centre Albert Dock Hotel
Accor Liverpool City Centre
Ibis Liverpool Centre Albert Dock – Liverpool One Liverpool

Ibis Liverpool Centre Albert Dock – Liverpool One Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 447 out of 1008 reviews
Rating 8 - Good. 339 out of 1008 reviews
Rating 6 - Okay. 132 out of 1008 reviews
Rating 4 - Poor. 60 out of 1008 reviews
Rating 2 - Terrible. 30 out of 1008 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Hashim

Travelled with group
Disliked: Property conditions & facilities, room comfort
The hotel has an excellent location. Really bad that they don't protect parking especially for the residents of the hotel and you can't pre-book spaces, you have to turn up and hope for the best. The hotel looks tired in the bedroom - lots of peeling veneer. Biggest complaint is the lack of proper aircon and temperature controls.
Stayed 2 nights in May 2025

8/10 Good

Pratik

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The food was terrible. I ordered fish and chips, and it made me feel nauseous due to its low quality. On a positive note, the room was a good size and had all the necessary amenities. The parking was also satisfactory. I regret ordering the food, which was my mistake.
Stayed 1 night in May 2025

10/10 Excellent

Lowri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

My partner and I stayed for 3 nights for a wedding in the Wirral. Great location, walkable to lots of shops restaurants etc. Staff were friendly and helpful. Shampoo and body wash in the shower was the best I’ve ever used in hotels! Small ironing board which was useful and comfy bed. Only thing to note, room got very hot at night.
Stayed 3 nights in May 2025

10/10 Excellent

Kyron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All in all, really nice!!

It was lovely, much better than some reviews. The Nutella machine in the cafe area, I want that for Christmas lol! But yeah, overall experience was nice and as we went for the LFC Parade, it was chocka full of fans and even the staff had some Scouse pride shirts on.
Stayed 1 night in May 2025

10/10 Excellent

aditya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful staff.
Stayed 1 night in May 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found reception staff friendly and efficient. Cafe/ bar clean but short of stock. Very clean, rooms a little compact but more than adequate for over night stay. Bathroom room door did not close, but shower excellent
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Jaclyn

Liked: Cleanliness, property conditions & facilities
Rooms have everything you need and location is great. It is a 3 star hotel so few frills but clean, safe, great staff and if you're out and about all day it's perfect. I had a nice view of the radio city tower from my room toward the back of the hotel - and an amazing view of the LFC victory parade from the car park. Usual caveat that weekend prices in the city are utterly eye-watering everywhere and this is no exception.You'll pay more than double for a Saturday night than you will for a Thursday.
Stayed 3 nights in May 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Richard

Stayed 9 nights in May 2025

8/10 Good

Keith

Liked: Cleanliness, amenities, property conditions & facilities
xxx
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab little gem but female staff could be friendlie

The hotel is basic but has all you need for a little trip to liverpool. The location is outstanding for concerts in the m&s arena and shopping in the town centre. I would definitely stay here again. The female staff are not the friendliest but that’s the only negative I have.
Stayed 2 nights in May 2025

4/10 Poor

Marcia

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Terrible wifi connectivity/ expensive
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean, tidy and a great location.
Stayed 1 night in May 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice trip away with good weather
Stayed 1 night in May 2025

10/10 Excellent

HOWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to the places we had booked
Stayed 1 night in May 2025

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Mark, New Bremen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Albert Dock and downtown, easy walking the city. Easy to get to, with great onsite, and affordable parking. Very nice breakfast buffet & coffee selection in the morning and bar service in the evening. Nice out door picnic table to sit and enjoy a drink. Rooms are smaller but to be expected, bathrooms and showers were nice.
Stayed 2 nights in May 2025

10/10 Excellent

JOHN, Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , good breakfast, pleasant staff.
Stayed 2 nights in May 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

mark

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
As a lone female traveller felt perfectly safe, plus great to have easy on site parking (£10 per day). Staff great, room had everything needed & super comfy bed & pillows. Didn’t use restaurant, so can’t comment. Only downside - room smelled like fried food, when looked outside seems was immediately above kitchen extractor fans, so probs explains why. If was there more than one night would have seen if could move, but was literally just sleeping there, so wasn’t a biggie for me.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Stayed 2 nights in May 2025

8/10 Good

Susan

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay thank u mr stokes
Stayed 1 night in May 2025