Pullman Liverpool

4.0 star property

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Photo gallery for Pullman Liverpool

Lobby lounge
Miscellaneous
Deluxe Room, 1 King Bed (Premium) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Bar (on property)
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Monarchs Quay, Liverpool, England, L3 4FP
  • Place, ACC Liverpool
    ‪1 min walk‬
  • Place, M&S Bank Arena
    ‪2 min walk‬
  • Place, Royal Albert Dock
    ‪5 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(90 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds

9.6 out of 10
Exceptional
(28 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Premium)

8.8 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(42 reviews)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Pullman Liverpool

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site. Housekeeping is available on request.
Pullman Liverpool offers 216 accommodations with a safe and complimentary bottles of water. 55-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Pullman Liverpool's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from M&S Bank Arena. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from ACC Liverpool and M&S Bank Arena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. A 24-hour fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Pullman Liverpool.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11 AM.
Pullman Liverpool has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 18 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 18.95 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.95 for adults and from GBP 9.50 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Liverpool Hotel opening January 2016
Pullman Hotel opening January 2016
Pullman Liverpool opening January 2016
Pullman opening January 2016
Pullman Liverpool Hotel
Pullman Liverpool
Pullman Liverpool Hotel
Pullman Liverpool Liverpool
Pullman Liverpool Hotel Liverpool

Pullman Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 1009 reviews
Rating 8 - Good. 175 out of 1009 reviews
Rating 6 - Okay. 39 out of 1009 reviews
Rating 4 - Poor. 18 out of 1009 reviews
Rating 2 - Terrible. 15 out of 1009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Stayed 3 nights in Nov 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in and out, very effecient. Receptionist noticed my mum had mobility issues and gave us room near to lift, without asking. Room very comfy. Only critisism was there is no where to sit and do makeup/hair. Mirror in room but high up and lighting near it was not great. Only stayed one night, so could put up with it. Staff very friendly and helpful. Breakfast was really good, plenty of choice and all freshly prepared.
Stayed 1 night in Nov 2025

10/10 Excellent

Samir

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel with friendly and helpful staff. Room was excellent, good size and clean. Enjoyed my stay here.
Stayed 2 nights in Nov 2025

8/10 Good

Jiayu

Stayed 2 nights in Nov 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities
Staff were excellent, room was ideal, bed was super comfy, TV was in German but managed to put it back in English hahaha obviously that doesn't effect the review at all just thought it was funny, thank you definitely staying here again 😁
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

10/10 Excellent

Kurt, Willis

Stayed 2 nights in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Yes would stay again
Stayed 1 night in Oct 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities
The room was very clean. The views were great.
Stayed 1 night in Nov 2025

10/10 Excellent

Amber

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Kathryn

Business traveller
Liked: Cleanliness, staff & service, amenities
The lovely doorman - what a happy guy to welcome you!
Stayed 3 nights in Nov 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view of waterfront. Hotel clean and tidy and staff were spot on. Thanks
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Excellent hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely room, exactly as stated. Wonderful views and easy to get to. Staff were fabulous. Definitely stay again
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Friendly staff. Great location next to Albert Dock. Comfy beds and spotless rooms. Lovely comfortable stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Jaroslaw

Liked: Cleanliness, staff & service, amenities
All was ok
Stayed 1 night in Oct 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities
Very helpful and friendly staff at reception
Stayed 1 night in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have any breakfast
Stayed 1 night in Oct 2025

2/10 Terrible

Karen

Travelled with group
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Hazel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting M and S Bank Arena so hotel was very convenient and parking next door was easy. Good food excellent breakfast staff friendly and polite and clean and comfortable facilities.
Stayed 1 night in Oct 2025

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
The room was really modern and spacious with a great view of the channel.
Stayed 1 night in Oct 2025

4/10 Poor

stuart

Disliked: Staff & service
The guy on reception when we arrived was very pleasant, however everyone else after that not so much. The manager running breakfast was extremely abrupt and outride rude
Stayed 1 night in Oct 2025

8/10 Good

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed a few times as though it is pricey at weekends (as a lot of places are in the city now), it's a reliably comfortable stay in a good location with a solid breakfast, and staff always great. Nice to have a coffee from the huge comfy bed in the morning while looking out across the river and waterfront through the massive window. Close to museums, some great restaurants, shopping and transport to the football grounds.
Stayed 2 nights in Oct 2025