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The Municipal Hotel Liverpool - MGallery

5.0 star property

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Photo gallery for The Municipal Hotel Liverpool - MGallery

Bar (on property)
Lobby
Reception
Pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Municipal Building Dale Street, Liverpool, England, L2 2ZR
  • Place, Cavern Club
    ‪4 min walk‬
  • Place, Liverpool ONE
    ‪6 min walk‬
  • Place, Concert Square
    ‪9 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪24 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed (Accesible)

Classic Room, 1 Double Bed (Accesible) | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Classic Room, 1 Double Bed (Accesible)

9.2 out of 10
Wonderful
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(57 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Superior Room, 1 Double Bed

8.6 out of 10
Excellent
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Deluxe Room, 1 Double Bed

8.8 out of 10
Excellent
(37 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Superior Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Junior Suite, 1 Double Bed with Sofa bed

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Presidential Suite, 1 King Bed

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Suite, 1 King Bed

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Suite, 1 King Bed

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Municipal Hotel Liverpool - MGallery

This smoke-free hotel features 2 restaurants, a full-service spa and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site.
The Municipal Hotel Liverpool - MGallery offers 179 accommodations with a safe and complimentary bottles of water. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Liverpool hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

EXTRA CHARGE has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of The Municipal Hotel Liverpool - MGallery's great location. During your stay, you're just a quick walk from Cavern Club. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Indulge with facials, manicures and pedicures or body treatments at EXTRA CHARGE
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the location
  • Within a 10-minute walk of Cavern Club and Liverpool ONE
  • Dogs welcome for a fee
The Municipal Hotel Liverpool - MGallery offers its guests a full-service spa, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

7 meeting rooms and coworking spaces are available. Event space at this hotel measures 215 square feet (20 square metres) and includes a conference centre. The luxury The Municipal Hotel Liverpool - MGallery also features spa services, concierge services, and dry cleaning/laundry services.

This 5-star Liverpool hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
The Municipal Hotel Liverpool - MGallery has 2 restaurants on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 24 to 29 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 7 meeting rooms
  • Conference centre (215 square foot of space)
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 24.00 to 29.00 per person
  • Nearby parking fee: GBP 16 per day (328 ft away)
  • Pet fee: GBP 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.00 per night
  • Pool fee: GBP 50 per day
  • Spa fee: GBP 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Municipal Hotel Liverpool - Mgallery Hotel
The Municipal Hotel Liverpool - Mgallery LIVERPOOL
The Municipal Hotel Liverpool - Mgallery Hotel LIVERPOOL

The Municipal Hotel Liverpool - MGallery Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1017 reviews
Rating 8 - Good. 154 out of 1017 reviews
Rating 6 - Okay. 75 out of 1017 reviews
Rating 4 - Poor. 31 out of 1017 reviews
Rating 2 - Terrible. 20 out of 1017 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Val

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and staff
Stayed 1 night in Jan 2026

10/10 Excellent

Joel

Stayed 2 nights in Dec 2025

8/10 Good

Elena, High Wycombe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The product itself is excellent and very well finished. While the service was generally pleasant, I felt it did not consistently match the high standard set by the property. The staff were friendly and approachable, though at times the service could have been more efficient. For example, at midday when the bar was very quiet, it took around 15 minutes to be served despite there being four staff behind the bar, with two preparing for service and two chatting. We experienced similar inconsistencies at reception. Upon checking in, we noticed a sewage smell in the bathroom. As we needed to get ready and head out quickly, we mentioned this on our way out and were told that maintenance would investigate and that an alternative room would be available when we returned. When we came back, however, we were asked to return to the original room to check whether the smell was still present and to call reception if it was. The smell remained, and we were then moved without issue. While the situation was resolved, I felt this could have been handled more smoothly on our return. I was also surprised that the issue had not been identified prior to the room being allocated. Overall, the staff were professional, but I felt there was a missed opportunity to deliver a standout guest experience. The exception was a Scouser lady with a black bob at breakfast, who was consistently efficient and a pleasure to speak with. She really stood out, and the property could do with more staff like her.
Stayed 2 nights in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Everything! Beautiful Xmas decorations, great staff (especially Debbie in dining room) quiet, comfortable bed, I could go on and on!
Stayed 2 nights in Dec 2025

10/10 Excellent

gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is fantastic, superb service and facilities, very accommodating staff, excellent bar and perfectly located to explore Liverpool. Sicilian street food place across the street a big plus for me.
Stayed 2 nights in Nov 2025

6/10 Okay

Fiona

Liked: Cleanliness, staff & service, amenities
The wait for check-in was nearly 30 mins in a very hot reception area. The room key didn’t work when I got to the room and had to come back down to reception ( this happened again throughout visit). The room was not a 5 star experience. To be honest it looks tired and there was dust in the room. However, the bar was very nice and the staff were friendly
Stayed 1 night in Dec 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, wish we could have stayed longer
Stayed 1 night in Dec 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All fine except the gluten free toast was a disaster
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
The room was clean, spacious and comfortable. All the staff, front desk, concierge, bar, and restaurant staff and housekeeping, were all friendly, pleasant and helpful. Nothing was ever too much.
Stayed 5 nights in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were friendly and helpful, the room was beautiful and spacious.
Stayed 2 nights in Dec 2025

10/10 Excellent

tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room, super, super friendly Alice on reception checked us in, and then walked us to our room and came in the room with us?!?! Stunning building very centrally located.
Stayed 1 night in Dec 2025

10/10 Excellent

Rachel

Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Stayed 1 night in Dec 2025

10/10 Excellent

T Julia

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely hotel. Staff were unbelievably friendly. Will definitely be back.
Stayed 1 night in Dec 2025

4/10 Poor

Mike

Disliked: Cleanliness, amenities
Arrived at 12 and told to come back at 3pm for the room key. Came back at agreed time but actually didn't get the key until 430pm. Room was ok, however loud noise coming from air vents ( wasn't air con). No conditioner in bathroom ( was empty). Coat hanger left from previous guest. Stain on bedding , Tile in bathroom had been replaced or repaired but grouting finish was messy. Tried calling from room service but no answer, Tried calling reception and again no answer.
Stayed 1 night in Dec 2025

10/10 Excellent

Satinder

Stayed 2 nights in Dec 2025

10/10 Excellent

Amr

Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Five star
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Anest

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel. Breakfast 👌👌
Stayed 1 night in Nov 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were incredible and such a beutiful clean hotel. Will definitely be back!
Stayed 1 night in Nov 2025

10/10 Excellent

richard

Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Staff and the central bar area
Stayed 1 night in Nov 2025

6/10 Okay

Emma

Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Stayed 3 nights in Nov 2025