Front desk person wasn't pleasant, she gave us a room that had a dead scorpion, she switch us and I saw a lizard at night in the new room. I asked for my bill twice and I didn't get it. Dirty dishes around the pool. There is only one towel per room. No elevator.
The hotel location is good, customer service needs improvements, they only privided one shower towel and no other towels. Next time in Rio Dulce I'll look for a better place to stay.