If I could give this property zero stars, I would. This was, without a doubt, the worst rental experience Iâve ever had. From the moment we walked in, we were met with filth and a stench of stale smoke so strong my son couldnât even stay in the main living area. And yet, they claim the property hasnât been smoked inâabsolutely laughable.Let me break this down:âąCleanliness? Nonexistent. We found nail clippings on the floor and stains all over the furniture. The towels smelled like smoke and were so disgusting we wouldnât even dry our shoes with them.âąFurniture and Fixtures were in a state of disrepair: burn holes in the upholstery, cracked bathroom tiles, a sink that barely drained, dripping taps, and a toilet that ran non-stop.âąThe bathroom door handle was so faulty someone had to help from the outside just to get it open.âąThe kitchen and family room reeked of smoke, making the space completely unusable for my family.âąWe tried to leave the very first night, but after hours on the phone and chat with Vrbo, it was already 11pm by the time we got to the flat, and we were stranded for the night.âąWe left early the next morning. The listing said we could drop the keys off from 8am to 11pm, but the actual key drop (a vape shop) didnât open until 9am,