2/10 Terrible
Lauren
16 Jan 2026
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were 3 mice and a rat in my room. They were coming out from under the fridge. I could hear them in the walls and see their droppings. My mattress pads was all chewed up and in tiny pieces from rodents. I messaged the “24 hour” phone number and it took more than 3 hours to get a response. I had to move rooms at 4am. I was up all night. In the next room, I saw a mouse coming out from under my bed. The first room was deep in a basement of an old house. It was very dark and did not have a window for egress. It didn’t feel safe or up to fire code. My whole experience was negative. I was up all night and having rodents in both my rooms was both disgusting and unsettling. Upon finally learning there were rodents in my room, I didn’t receive any apology, or any offer of refund. The only positive thing is that this is 3 minutes from Kings Cross. Unless you are desperate, please don’t stay here.

Lauren
Stayed 1 night in Jan 2026






































