Well what an experience this actually was
Hole in the floor in the bathroom couldnât sit on the stained toilet unless you straddles it couldnât open the doors to the broken shower the bed springs were poking through the mattress
Sent to the wrong hotel on the day then started to go to the correct one only to be told to come back to 1 st one
It was a ludicrous experience that I would never entertain ever again was given a room number that was already occupied by someone else the place is an absolute joke and I would rather of stayed in a tent for the weekend didnât want to eat anything in there for fear of cockroaches - coat hangers were cabletied to the clothes rail noisy bar under the bedroom window with girls screaming and arguing
Roller blinds just kept unravelling when they pulled down xx it was seriously awful bowed and declared NEVER AGAIN canât believe you actually charge for the experience! Absolute joke
Great location in Beckenham, everything close by, but had to wait til 4.30 to get into our room ,when check in was stated as 3 o'clock. They did apologise and gave a busy schedule as a reason. The cleaners we met were lovely and polite and said the previous tenants were exceptionally messy. Overall good stay, but the apartments do need a little TLC.
I didnât stay. I found another hotel close by and left as soon as I could.
I travel a lot and donât expect a lot within this price range, basic rooms are what Iâm used to. However, the paint patches falling off of the walls was such a sad thing to walk into.
Then I sat on the bed and the mattress was sunken on one side.
I needed a good nights sleep & made the judgement call to find somewhere else. The hotel didnât offer to find another room or offer any alternative.
It was just really disappointing.
People opposite noisy . Windows high up let light in everytime someone came down the corridor . Heating on full and it was a very hot weather yesterday . And the bed base was broken and the mattress was terrible
Terribile, letto scomodo, cuscini non confortevoli,
caldo insopportabile per mancanza di aria condizionata, pulizie inesistenti, bagno senza specchio, asciugacapelli mancante e scarsa fornitura di shampoo, bagno schiuma, sapone e caffĂš.
Sono scappato dopo pochi giorni.
check in process and communication was good.
The bathroom clean and newly painted / refurbed. Clean bedsheets. The bedroom (room 103) however has filthy walls everywhere and stained carpet - it was clear that the walls, blind, carpet etc has not been adequately cleaned or re-painted for a long time.The room is good value but feels unhygienic for renting out.
Thanks
Fine for the price paid. Remote check in instructions were easy to follow, though the lock box in which to drop keys at check out was wide open. The code I was given to access the laundry room didnât work. And bed/mattress was uncomfortable.
Having said that it was very clean, nice to have a fridge and a microwave. And the price made it quite acceptable.
Dreadful check-in procedure. There's no-one there to check you in (you don't realise that till you get there) and they don't send efficient info beforehand so you know what to do when you get there. Waste a lot of time figuring it out on arrival.
Next-door businesses say they have guests come to them every day because people have trouble getting info for getting in and contact info for operators.
When you finally get in touch with them on phone, they blame Expedia for one not getting the info. Er, no.... In over a decade booking via Expedia, never had this problem. It was more like a dodgy AirBnB booking.