Great location. But the Berkeley is more of a hostel than a hotel. The room was dilapidated, pretty much everything was very old, peeling and stained. From bathroom, to door locks, to mattress. They seriously need to invest in some renovation. Staff was polite but then again, I never tested it them with a challenging situation as my room was pre-paid so all they had to do was give me the key. Will never stay again
Worst hotel ever stayed in my life. Look checkin was told âyour toilet is out of orderâ, and explanation was that âas youâve ordered a basic room thatâs whyâ. This is not my problem at all as the paying client. Also there was blood on douvet, asked for a new one.. nothing was done. To top it off the guy checking us in saying âyou forgot to fill out the check in form, when it was him who forgot to hand us any form to fill in, in the first place. Unbelievable disgust.
Location was great near all the shops on baker street and lot of food options.
The hotel mattress was stained had a hole in it and a cigarette burn. The bathroom needed a good deep clean. For the location and price we dealt with it for the 3 nights, we flipped the mattress to a cleaner side. You need to pay for tea and coffee making facilities (ÂŁ5 I think) and for room cleaning it was ÂŁ10, and no WiFi.
Warm and clean. The bed was really comfortable and it was quiet at night. The facilities are basic but you get what you pay for. If you just want somewhere to sleep without much fuss at a reasonable price then itâs ideal.
Good: well-located (3 min walk to Marble Arch station), friendly staff
Bad: filthy, mouldy room and bathroom, noxious smelling, no wifi, no amenities, uncomfortable bed
This building is in serious disrepair and needs to be completely gutted and rebuilt. The mould/mildew smell was so overwhelming I had to keep the window open and from a health perspective this isnât good. Staff were lovely and must have a hard time dealing with complaints so I feel for them. My advice is do not stay here
Don't stay here. Ever. The place is a dive, and the staff incompetent. Worse still they tried to charge me to leave my bags there while they made up the room!