See all properties

Four Points Flex by Sheraton London Kensington Olympia

3.0 star property

Choose dates to view prices

Photo gallery for Four Points Flex by Sheraton London Kensington Olympia

Daily continental breakfast (GBP 12.95 per person)
Lobby
Lobby sitting area
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
Matheson Road,25-27, London, England, W14 8SN
  • Place, Kensington High Street
    ‪3 min walk‬
  • Place, Olympia Events
    ‪5 min walk‬
  • Place, Cromwell Road
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Executive King Room-Non-Smoking

  • Sleeps 2

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

1 Double Bed, Non-Smoking, Small Room

  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, No Windows

  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, No Windows (Small Room)

  • Sleeps 2

Standard Room With Double Bed And Single Bed-Non-Smoking

  • Sleeps 3

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Similar properties

Lobby sitting area
Point A Kensington Olympia
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • 24/7 front desk
4.1 out of 5, Very good, 1,636 reviews
The price is CHF 75
includes taxes & fees
8 Feb - 9 Feb
Point A Kensington Olympia

About this property

Four Points Flex by Sheraton London Kensington Olympia

Hotel in London, 6-minute walk to Kensington High Street
Along with a microwave in a common area, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a TV in a common area and a front desk safe. Housekeeping is available on request.
Four Points Flex by Sheraton London Kensington Olympia offers 52 accommodations. LCD televisions come with digital channels.

Bathrooms include baths or showers. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested. Renovation of all guestrooms was completed in October 2024.

During your stay at Four Points Flex by Sheraton London Kensington Olympia, you're just a quick walk from Kensington High Street. You'll find features such as free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and TV in a common area
  • 6 minutes by foot from Kensington High Street and a 3-minute drive from Westfield London Shopping Centre
As a guest of Four Points Flex by Sheraton London Kensington Olympia, you'll find tour/ticket assistance, a front desk safe, and a television in common area. WiFi is free in public spaces. Four Points Flex by Sheraton London Kensington Olympia also features a lift and a microwave in a common area.

This London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.95 per person

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - October 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Eco-friendly toiletries
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 12.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Kensington West
Kensington West Hotel
Kensington West Hotel London, England
Kensington West London
Kensington West Hotel London
Kensington West London
Kensington West
Best Kensington Olympia
Best Western Kensington Olympia Hotel Hotel
Best Western Kensington Olympia Hotel London
Best Western Kensington Olympia Hotel Hotel London

Four Points Flex by Sheraton London Kensington Olympia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 166 out of 259 reviews
Rating 8 - Good. 54 out of 259 reviews
Rating 6 - Okay. 24 out of 259 reviews
Rating 4 - Poor. 5 out of 259 reviews
Rating 2 - Terrible. 10 out of 259 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Cheerful and helpful staff
Stayed 2 nights in Nov 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service
Good location, clean and good continental breakfast
Stayed 3 nights in Nov 2025

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, amenities
Larger trash cans, availability to get ice, more creamers and coffee in the room
Stayed 3 nights in Nov 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Staff friendly, Room wasn't ready until 2 hours after check in time
Stayed 1 night in Oct 2025

10/10 Excellent

Khosro

Liked: Cleanliness, amenities, property conditions & facilities
It was our first time in London, and my wife and I stayed at this hotel for three nights. The hotel was very clean, and the staff were extremely friendly. We want to give a special thank you to Vijay (the manager) and Chithra (the receptionist) — they were so helpful, responsible, and kind. We will never forget how warm and welcoming they were. We highly recommend this hotel to everyone!
Stayed 3 nights in Nov 2025

10/10 Excellent

Nimesh

Stayed 1 night in Oct 2025

10/10 Excellent

Maria Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean
Stayed 1 night in Nov 2025

8/10 Good

Louise

Stayed 2 nights in Nov 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities
Good pillows and comfortable bed, clean bathroom, friendly receptionist. Small rooms but affordable in a quiet neighborhood.
Stayed 1 night in Nov 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, property conditions & facilities
Great value for money. Room was spotless and to a good standard. Close to tube.
Stayed 1 night in Nov 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying, very close to the tube and despite limited space breakfast is very good with good selections. Staff are incredibly helpful and will hopefully be kept on with the hotel changes hands from best western to Marriott 4 seasons!!
Stayed 2 nights in Oct 2025

10/10 Excellent

CHRISTIAN

Good
Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities
The room was spotless. The staff was very courteous and helpful. They let meet charge my phone and tablet because I did not have the proper UK adapter. Less than a 5 minute walk to the West Kensington tube stop, I would stay there again if I was attending EPL football matches for Chelsea, Fulham, and QPR.
Stayed 6 nights in Oct 2025

8/10 Good

catherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Spotless clean , while rooms were compact they were perfect for us . Very good value for money and staff were exceptional
Stayed 1 night in Oct 2025

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Imelda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Receptionist during our checked was very pleasant , helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Donald B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This small hotel in a quiet part of Kensington was perfect for our needs. The staff were very friendly and helpful. The room was comfortable and had a modern, spacious private washroom and shower, a modern HVAC system and a window that opened to let in fresh air. The buffet breakfast was served in a bright, sunny room on the ground floor with no waiting or crowding. The West Kensington tube station on the District line was a six minute walk, with connections to the Picadilly and Circle lines at nearby stations. There were a variety of shops and a pub conveniently located between the hotel and the tube. In all, a very satisfactory hotel. We would certainly stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brittany

Small rooms, but new and clean
Stayed 4 nights in Sep 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff great room good continental breakfast good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicolai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room!
Stayed 1 night in Oct 2025

8/10 Good

Vivian Pates

Travelled with group
AC turned off by itself in th middle of the night, hair dryer not working.
Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Stayed 1 night in Oct 2025

10/10 Excellent

Queency

Stayed 1 night in Oct 2025

2/10 Terrible

Andrew

Disliked: Room comfort
The bed despite being a double was too small. I'm average height btw The pillows were the lumpiest I've ever experienced. The bathroom extractor fan was noisy and lasted way too long, especially when the bathroom door was in such close proximity to the bed
Stayed 1 night in Oct 2025