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Four Points Flex by Sheraton London Kensington

3.0 star property

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Photo gallery for Four Points Flex by Sheraton London Kensington

Daily continental breakfast (GBP 12.95 per person)
Reception
Standard Room, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi
Lobby sitting area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
Matheson Road,25-27, London, England, W14 8SN
  • Place, Kensington High Street
    ‪3 min walk‬
  • Place, Olympia Events
    ‪5 min walk‬
  • Place, Cromwell Road
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Iron/ironing board, free WiFi

Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Iron/ironing board, free WiFi

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Iron/ironing board, free WiFi

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Iron/ironing board, free WiFi

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Executive King Room-Non-Smoking

  • Sleeps 2

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

1 Double Bed, Non-Smoking, Small Room

  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, No Windows

  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, No Windows (Small Room)

  • Sleeps 2

Standard Room With Double Bed And Single Bed-Non-Smoking

  • Sleeps 3

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

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includes taxes & fees
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About this property

Four Points Flex by Sheraton London Kensington

Hotel with a 24-hour front desk, 6-minute walk to Kensington High Street
Along with a microwave in a common area, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a TV in a common area and a front desk safe. Housekeeping is available on request.
Four Points Flex by Sheraton London Kensington offers 52 accommodations. LCD televisions come with digital channels.

Bathrooms include baths or showers. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested. Renovation of all guestrooms was completed in October 2024.

During your stay at Four Points Flex by Sheraton London Kensington, you're just a quick walk from Kensington High Street. You'll find features such as free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and TV in a common area
  • 6 minutes by foot from Kensington High Street and a 3-minute drive from Westfield London Shopping Centre
As a guest of Four Points Flex by Sheraton London Kensington, you'll find tour/ticket assistance, a front desk safe, and a television in common area. WiFi is free in public spaces. Four Points Flex by Sheraton London Kensington also features a lift and a microwave in a common area.

This London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.95 per person

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 4 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - October 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Eco-friendly toiletries
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 12.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Kensington West
Kensington West Hotel
Kensington West Hotel London, England
Kensington West London
Kensington West Hotel London
Kensington West London
Kensington West
Best Kensington Olympia
Best Western Kensington Olympia Hotel Hotel
Best Western Kensington Olympia Hotel London
Best Western Kensington Olympia Hotel Hotel London

Reviews

Four Points Flex by Sheraton London Kensington Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 142 out of 217 reviews
Rating 8 - Good. 46 out of 217 reviews
Rating 6 - Okay. 17 out of 217 reviews
Rating 4 - Poor. 4 out of 217 reviews
Rating 2 - Terrible. 8 out of 217 reviews

Reviews

10/10 Excellent

Francesco

Business traveller

Perfect for business travel.

Stayed 2 nights in Aug 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Typically small London rooms but very clean and well equipped. Beds comfortable. Everything looked pretty new and well maintained. Good shower. No complaints.
Stayed 2 nights in Aug 2025

8/10 Good

Dulana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and friendly staff
Stayed 12 nights in Aug 2025

8/10 Good

Verified traveller

Stayed 5 nights in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and reliable
Stayed 1 night in Aug 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paula Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed an amazing stay , the friendly, warm welcome , the helpful staff , the property and facilities, the location , the transport links all ensured we had the best visit
Stayed 3 nights in Aug 2025

10/10 Excellent

Mr BRIAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and fresh. Great price for central London
Stayed 1 night in Aug 2025

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful place to stay in central London ☺️

All of the reception staff I met during my stay were friendly, welcoming and helpful. I had a slight issue with my TV which I informed reception of when I left to go out and it was fixed by the time I got back, so excellent service. The room was a good size for a single especially in London, and was very clean and comfortable with air con and is with nice modern decoration throughout. Bed was made up, bathroom cleaned, bins emptied and clean towels every day. I can't thank everyone at the hotel enough for a wonderful stay in London, it makes a trip all that more relaxing knowing you've got a clean, comfortable and safe place to come back to after a long day out. Very good value for the quality of hotel as well! Will be my first port of call next time I come to London ☺️
Stayed 4 nights in Aug 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Amenities
All great, thank you.
Stayed 1 night in Aug 2025

10/10 Excellent

Miss A

Stayed 2 nights in Aug 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bijou but comfortable & spotless

A small room & bathroom but beautifully formed - loved the air conditioning on these hot nights but we can t comment on eco friendliness as we don t know where the electricity comes from ie solar or other.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really helpful and friendly, tried to make you feel at home which was nice. Also spotless, bright and airy. Would stay again for sure.
Stayed 3 nights in Aug 2025

8/10 Good

Suleyman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, very helpful staff. Front desk was amazing. Rooms small but always clean. There is A/C!!! A/C worked well and was a lifesaver!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really kind and accommodating staff; very good value with clean and comfortable room, more spacious and updated than you might otherwise get for an efficiency unit in London.
Stayed 1 night in May 2025

8/10 Good

Quang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great London accommodation.

Great hotel, quiet and comfortable room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was really impressed with the quality of this hotel. Only thing missing is a communal tap to fill a water bottle. The member of staff I asked, said the bathroom tap was my only option. Overall an excellent stay in a very convenient location.
Stayed 1 night in Aug 2025

6/10 Okay

Huiying

Stayed 3 nights in Aug 2025

10/10 Excellent

Sagar

Stayed 4 nights in Jul 2025

6/10 Okay

Wendy

Stayed 1 night in Aug 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025