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Best Western Plus London Croydon Aparthotel

3.5 star property

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Photo gallery for Best Western Plus London Croydon Aparthotel

Property amenity
Reception
Property entrance
Lobby sitting area
Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
2 Dunheved Road South, Thornton Heath, England, CR7 6AD
  • Place, Croydon University Hospital
    ‪3 min walk‬
  • Place, Mitcham Common
    ‪15 min walk‬
  • Place, Selhurst Park Stadium
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪69 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, cots/infant beds, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking

In-room safe, cots/infant beds, free WiFi, bed sheets

Standard Room, 3 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking (2 extra single beds)

In-room safe, cots/infant beds, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking (2 extra single beds)

  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

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About this property

Best Western Plus London Croydon Aparthotel

Hotel in Thornton Heath with restaurant and bar/lounge
This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Best Western Plus London Croydon Aparthotel offers 107 air-conditioned accommodations with a safe and coffee/tea makers. Accommodation at this 3.5-star hotel has kitchenettes with microwaves.

Bathrooms include complimentary toiletries and hairdryers. This Thornton Heath hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

You'll find features such as free WiFi in public areas and self-parking, plus a restaurant at Best Western Plus London Croydon Aparthotel.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 8.5 miles (13.6 km) from London Eye and 8.6 miles (13.8 km) from Big Ben
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Best Western Plus London Croydon Aparthotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Free self parking is available.
For a fee, guests can enjoy a English breakfast daily from 7 AM to 9:30 AM.
Best Western Plus London Croydon Aparthotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7 AM to 9:30 AM for a fee: GBP 6.95 to 8.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 2016

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 6.95 to 8.95 per person
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Plus London Croydon Aparthotel Hotel Thornton Heath
Best Western Plus London Aparthotel Hotel
Best Western Plus London Aparthotel
Best Western Plus London Croydon Aparthotel Thornton Heath
Best Western Plus London Croydon Thornton Heath
Best Western Plus London Croydon
London Croydon Thornton Heath
Best Plus London Croydon
Best Western Plus London Croydon Aparthotel Hotel
Best Western Plus London Croydon Aparthotel Thornton Heath
Best Western Plus London Croydon Aparthotel Hotel Thornton Heath

Best Western Plus London Croydon Aparthotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 145 reviews
Rating 8 - Good. 69 out of 145 reviews
Rating 6 - Okay. 9 out of 145 reviews
Rating 4 - Poor. 2 out of 145 reviews
Rating 2 - Terrible. 1 out of 145 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room was a little small but sufficient for what we needed. We liked that it included a fridge, sink & microwave/oven. However the microwave was under the sink and so low we had to lay on the ground to operate the settings. We loved that it had air conditioning as we had some warm days. The staff was friendly and responsive. The location was great for us as we have relatives living about a 30 minute walk away. Also the Croydon shopping center was a short bus ride or about 35 minute walk.
Stayed 9 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a mosque and good value for the price you pay
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was big and relatively clean, however location was a little out of the way, providing a shuttle to a tube station would be good
Stayed 3 nights in Jan 2019

8/10 Good

Waseem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

Stayed here for 2 nights, the room was very nice and modern. Only issue was that the boiler was broken so we had no hot water for the shower and the shower head was cut and rusted which then cut my partners finger.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the self contained rooms with refrigerator and
Stayed 3 nights in Jan 2019

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality budget hotel in Croydon

A no nonsense budget hotel with some very good features including the service, breakfast and parking arrangements. Convenient for football at Crystal Palace. Some distance from central London but good transport links.
Stayed 1 night in Dec 2018

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Access to Central London by public transportation. I was a pro at making my way around after the second day. Stayed on the first floor and never had any complaints about noise. The kitchenet with microwave was a benefit. Could not figure out how to turn up the heat, but i also did not ask. Staff was very polite especially when my travel charger adapter would not work, they lent me their ass adapter. I traveled alone but felt very safe as the bus stop is directly up the street.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Clean but not close to anything except bus station.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2018

6/10 Okay

s, s

Business traveller, Travelled with partner
Disliked: Amenities
property situated in a odd place. doesn't feel like it is in England at all........ not very comfortable walking outside the hotel.
Stayed 4 nights in Sep 2018

8/10 Good

Michael

Staying here again and for some time because it exceeds expectations!
Stayed 5 nights in Nov 2018

8/10 Good

Bebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Overall, my stay was nice. The hotel is nicely decorated, with RAF themed rooms, plenty of facilities within the room too, e.g. large fridge, cutlery etc. The car park is underground, I would suggest going down the slope very carefully as it's quite steep! The staff were very friendly and helpful. There are plenty of Deliveroo options, which is great as there aren't many places nearby. There is an M&S in the hospital opposite, but it's quite small, and a Costa.
Stayed 2 nights in Nov 2018

8/10 Good

Michael

The hotel is very comfortable, clean and well presented. The staff are always accommodating and helpful.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Very quiet and confortable hotel. Very nice staff. But very, very far away from downtown: one hour by car!
Stayed 1 night in Nov 2018

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay in croydon

The hotel has just got a make over and is close too the subway. I'm not happy about the limited menu on Sunday .
Stayed 1 night in Nov 2018

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

An enjoyable stay, with a pretty good location, swift access to London Gatwick. Friendly staff and the restaurant has good food.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was amazing I enjoyed every moment of it and the beds were supper comfortable
Stayed 1 night in Oct 2018

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice hotel and pizza restaurant in the lobby is a bonus
Stayed 2 nights in Oct 2018

10/10 Excellent

Kerry, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Good stay for business, reasonable price, great location
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Kerry, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good, convenient, clean , would stay again
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay! Everything was clean and the staff was very friendly. Looking forward to next time.
Stayed 5 nights in Oct 2018