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Best Western Victoria Palace

3.0 star property

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Photo gallery for Best Western Victoria Palace

Reception
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Daily buffet breakfast for a fee
Coffee/tea maker

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
60-64 Warwick Way, Victoria, London, England, SW1V 1SA
  • Place, Victoria Station Travel Information Centre
    ‪6 min walk‬
  • Place, River Thames
    ‪10 min walk‬
  • Place, Buckingham Palace
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking, Annex Building

8.6 out of 10
Excellent
(4 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Annex Building

Standard Room, 1 Double Bed, Non Smoking, Annex Building | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Annex Building

9.4 out of 10
Exceptional
(8 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking, Annex Building

9.0 out of 10
Wonderful
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Ground Floor

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Annex Building

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

Standard Room, Multiple Beds, Non Smoking, Annex Building | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Annex Building

9.0 out of 10
Wonderful
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Annex Building

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3
  • Free Wi-Fi

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

  • Sleeps 1
  • Free Wi-Fi

Standard Queen Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

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About this property

Best Western Victoria Palace

This smoke-free hotel features concierge services, a 24-hour front desk and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front desk safe.
Best Western Victoria Palace offers 86 accommodations with a safe and coffee/tea makers. This London hotel provides complimentary wireless Internet access.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Best Western Victoria Palace, you're just a quick walk from Apollo Victoria Theatre. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Victoria Station Travel Information Centre and River Thames
As a guest of Best Western Victoria Palace, you'll find tour/ticket assistance, concierge services, and express check-out. Public spaces have free WiFi. Best Western Victoria Palace also features a front desk safe and a lift.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: GBP 12.50 per person

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Palace House Victoria
Best Western Palace Victoria
Best Western Victoria Palace
Victoria Palace Best Western
Best Western Victoria Palace Hotel London
BEST WESTERN Victoria Palace London, England
Best Western Victoria Palace Hotel
London Best Western
Best Western Hotel London
Best Western Palace Hotel
Best Western Palace
Best Western Victoria London
Best Western Victoria Palace Hotel
Best Western Victoria Palace London
Best Western Victoria Palace Hotel London

Best Western Victoria Palace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 357 out of 1021 reviews
Rating 8 - Good. 447 out of 1021 reviews
Rating 6 - Okay. 147 out of 1021 reviews
Rating 4 - Poor. 49 out of 1021 reviews
Rating 2 - Terrible. 21 out of 1021 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, amenities
Hotel excelente
Stayed 1 night in Jan 2026
Verified

8/10 Good

C P

Liked: Cleanliness, staff & service
Stayed in the main hotel not the annex. Location was excellent. Plenty of shops, supermarkets and restaurants nearby
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The check-in process was quick and easy, which made everything very straightforward on arrival. The hotel is in a great location, making it very convenient for getting around. Breakfast was beautiful with plenty to choose from and everything was nicely prepared. I would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities
Room was clean, simple but all you need for one night.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, modern and safe
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Beverley

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfy bed.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Wonderfully friendly staff, great room, clean, tidy and really good value for money. Recommended
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Clean and tidy room modern style, would recommend
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and everything was clean.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay,
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Dayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and it was a great walking distance from all major attractions, would definitely stay again
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Early check in, staff very helpful, room clean & breakfast good value for price. Hotel ideally located for restaurants & short walk to Westminster Abbey etc.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in May 2025
Verified

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities
The room was very nice. The front desk was very helpful with all of our needs. Everyone was great durning our stay.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Cherica

Liked: Cleanliness, amenities, property conditions & facilities
Close to Buckingham Palace. Very roomy and clean. Exactly what we needed.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a convenient but secluded area of London
Stayed 1 night in Oct 2025
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe basic room comfy bed
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Easily walkable from Victoria station. Front desk staff was so friendly and helpful, allowing us to leave our bags in our room, even though it wasn't ready yet. Person who guided us to the room was also very kind. Room was clean, shower had good pressure, beds were comfortable. Would stay again!
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Helpful staff, great breakfast!
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to tour bus stations
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities
Everything was perfect! my single room was not in an annexe, thankfully which was a pleasant surprise. All staff were helpful and professional. Breakfast was a delight & not too crowded or rushed (it was January!) I will be returning..
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities
Clean room Comfy bed
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Qurrat

Liked: Cleanliness, amenities, property conditions & facilities
Over all good room cleaning management everything was on top
Stayed 1 night in Oct 2025