WiFi in public areas, concierge services and a 24-hour front desk are available at this smoke-free hotel. Other amenities include express check-in, express check-out and tour/ticket assistance.
Carlton Hotel offers 20 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. In-room wireless Internet access is available for a surcharge.
Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Carlton Hotel. During your stay, you'll be within walking distance of Buckingham Palace. Features include concierge services and Wi-Fi in public areas (surcharge).
WiFi for a fee
Services include a concierge, tour or ticket assistance and luggage storage
10 minutes by foot from Victoria Station Travel Information Centre and a 3-minute drive from Westminster Abbey
As a guest of Carlton Hotel, you'll find tour/ticket assistance, concierge services, and express check-in. WiFi is available in public spaces for a fee. Carlton Hotel also features express check-out and a front desk safe.
This London hotel is smoke free.
Room service is available.
Property amenities
Internet
Available in all rooms: WiFi (GBP 5 per stay)
Available in some public areas: WiFi (GBP 5 per stay)
Parking and transport
No on-site parking available
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
No lift
More
5 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Pillowtop mattress
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Electric kettle
Room service
More
Desk
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 10 years old and younger stay free when using existing bedding.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: GBP 5 per stay (rates may vary)
Fee for wireless Internet in public areas: GBP 5.00 per stay (rates may vary)
Early check-in fee: GBP 20.00 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
We should mention
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Alcohol isn't served at Carlton Hotel.
Property is also known as
Carlton Hotel London
Carlton Hotel Hotel
Carlton Hotel London
Carlton Hotel Hotel London
Carlton Hotel Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 127 out of 973 reviews
10 - Excellent
127
Rating 8 - Good. 281 out of 973 reviews
8 - Good
281
Rating 6 - Okay. 294 out of 973 reviews
6 - Okay
294
Rating 4 - Poor. 166 out of 973 reviews
4 - Poor
166
Rating 2 - Terrible. 105 out of 973 reviews
2 - Terrible
105
6.8/10
Cleanliness
6.6/10
Staff & service
6.0/10
Amenities
6.0/10
Property conditions & facilities
Reviews
Verified
8/10 Good
Jason
28 Feb 2026
Liked: Cleanliness, staff & service
Room was clean. Had all you need for an overnight stay.
Jason
Stayed 1 night in Feb 2026
Verified
8/10 Good
KLEOPATRA
20 Feb 2026
A clean and comfortable room. Very close to the tube and Tate Gallery
It was good to return to a hotel a have stayed in many times before. Warm welcome, nice, convenient room. Responsive to special requests. Good location. Thanks.
Has a good location and it was clean! No elevator.
LUANA
Stayed 3 nights in Oct 2025
Verified
8/10 Good
Lance
29 Sept 2025
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Very small room, cheaply maintained. The staff is nice and helpful.
Lance
Stayed 3 nights in Jun 2025
Verified
8/10 Good
Theresa
21 Sept 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were very friendly and helpful. Were able to help with directions to many attractions.
A staff member was a great help when my car service that I had arranged cancelled very last minute
Budget and basic hotel but perfect for an overnight stay in London at a cheaper cost. Clean and comfortable room, plenty of space. Great location for victoria coach station and underground.