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Grand Concerto Hotel

3.0 star property

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Photo gallery for Grand Concerto Hotel

Exterior
Front of property
Front of property
Front of property
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
164-166 Sussex Gardens, London, England, W2 1UD
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Paddington Central
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Single Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room

7.2 out of 10
Good
(7 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room (No Window)

In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room (No Window)

10.0 out of 10
Exceptional
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room with Sofa Bed

Family Room with Sofa Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room with Sofa Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

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About this property

Grand Concerto Hotel

This smoke-free hotel features self parking, concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front desk safe.
Grand Concerto Hotel offers 46 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Grand Concerto Hotel. During your stay, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and a local area shuttle.
  • Free WiFi
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests speak favourably about the clean guestrooms and the overall condition of the property
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
  • Local-area shuttle service available
As a guest of Grand Concerto Hotel, you'll find tour/ticket assistance, concierge services, and a front desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Secured parking on site (GBP 30 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (65 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

All guests must show a valid passport or ID copy.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 15 for children
  • Secured self-parking fee: GBP 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will not be accepted and will be returned to sender.

Property is also known as

Castleton Hotel

Castleton Hotel London

Castleton London

Hotel Castleton

Castleton Hotel London, England

Grand Concerto Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 110 out of 227 reviews
Rating 8 - Good. 72 out of 227 reviews
Rating 6 - Okay. 34 out of 227 reviews
Rating 4 - Poor. 8 out of 227 reviews
Rating 2 - Terrible. 3 out of 227 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Melita

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, friendly staff and great location
Stayed 13 nights in Jan 2026
Verified

10/10 Excellent

Bojan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and great location
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities
Great stay!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Room was quite small, but very clean and modern. Bed was very comfortable and a very quiet place to stay. Great location close to Paddington. Staff were great, especially as I returned later than planned from an evening out, but they were on hand quickly to let me in.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great room, staff attentive, great location close to Paddington station.
Stayed 1 night in Dec 2025
Verified

8/10 Good

George

Liked: Cleanliness, amenities, property conditions & facilities
The room was great had everything we needed, bed was comfy and shower was superb. Only criticism is that the breakfast options was very limited but otherwise a really tasty breakfast (bonus points for pancakes and waffle ) Will definitely return in the future
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Takenori

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were very friendly and comfortable.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, amenities
clean room, helpful staff
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Lovely clean room, nice hotel lobby and excellent locaiton near Paddington station.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities
Room was great, clean, comfortable and a great stay. Couple of minutes walk from Paddington and great location
Stayed 1 night in Nov 2025
Verified

8/10 Good

Selena

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very close to Paddington. Room was small but clean. Would stay again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maximiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay close to main station
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and convenient to Paddington
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful place, very much a great option if you know you’ll be coming in and out of paddington. It was very clean, great amenities, and wonderful staff.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful. The room and bathroom were clean. Reasonable choice for breakfast. there was a fridge available. The room was on the small side
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, amenities
Fabulous staff. Breakfast was plentiful. Rooms clean and comfy . Nice touch to have tea and coffee available in the foyer. Only stayed one night, but will happily return again. Thank you
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Wonderfully welcoming front of house who arranged our 3 night stay on the spot as we weren’t happy with a different hotel we had booked nearby. Excellent value for money, brilliant location within 2 minutes walk of Piccadilly Tube station and their complimentary croissants, muffins, bottles of water, tea and coffee machine in Reception were welcome additions to our stay. We would definitely recommend this boutique hotel and look forward to staying there again!
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Kureha

Liked: Cleanliness, staff & service, property conditions & facilities
The room was okay. The staff was kind and helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so good, the staff was very nice and the bedroom it was perfect for us
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Paddington station. Nice street with shops and cafes/bars.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Sebastian

Excelente personal.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Kata

Everything went well, the room was nice and clean
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities and beautiful facility. The bars and breakfast were great.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Absolute amazing great friendly check in and out. Really nice place for a weekend away.
Stayed 2 nights in Sep 2025