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Chessington Resort Hotel

3.5 star property

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Photo gallery for Chessington Resort Hotel

Terrace/patio
Indoor pool
Front of property
In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Hot tub
  • 24/7 front desk

Explore the area

View in a map
Leatherhead Road, Chessington, England, KT9 2NE
  • Place, Chessington World of Adventures
    ‪4 min walk‬
  • Place, Hampton Court Palace
    ‪9 min drive‬
  • Place, Hampton Court
    ‪15 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view | In-room safe, desk, laptop workspace, iron/ironing board

Safari King Family room with bunk beds & Wanyama view

7.6 out of 10
Good
(5 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Safari Double room with bunk beds

In-room safe, desk, laptop workspace, iron/ironing board

Safari Double room with bunk beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Azteca Discovery family room

Azteca Discovery family room | In-room safe, desk, laptop workspace, iron/ironing board

Azteca Discovery family room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Accessible twin room

Safari Accessible twin room | In-room safe, desk, laptop workspace, iron/ironing board

Safari Accessible twin room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Safari Twin room with bunk beds

Safari Twin room with bunk beds | In-room safe, desk, laptop workspace, iron/ironing board

Safari Twin room with bunk beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Safari Zebra family room

Safari Zebra family room | In-room safe, desk, laptop workspace, iron/ironing board

Safari Zebra family room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Azteca Accessible themed family room

Azteca Accessible themed family room | In-room safe, desk, laptop workspace, iron/ironing board

Azteca Accessible themed family room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view | In-room safe, desk, laptop workspace, iron/ironing board

Safari Double Room with Bunk Beds & Wanyama view

7.4 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari African adventure family room

Safari African adventure family room | In-room safe, desk, laptop workspace, iron/ironing board

Safari African adventure family room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view | In-room safe, desk, laptop workspace, iron/ironing board

Azteca Monkey family room with Wanyama view

  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View | In-room safe, desk, laptop workspace, iron/ironing board

Safari Twin room with bunk beds& Wanyama View

  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Safari Family room

Safari Family room | In-room safe, desk, laptop workspace, iron/ironing board

Safari Family room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Azteca Monkey family room

Azteca Monkey family room | In-room safe, desk, laptop workspace, iron/ironing board

Azteca Monkey family room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari King Family room with bunk beds

In-room safe, desk, laptop workspace, iron/ironing board

Safari King Family room with bunk beds

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

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About this property

Chessington Resort Hotel

Hotel with free parking, a short walk to Chessington World of Adventures
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Chessington Resort Hotel offers 219 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Chessington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Chessington Resort Hotel. During your stay, you're just a quick walk from Chessington World of Adventures. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Modern European cuisine and garden views while dining at Safari Bar and Grill
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 4-minute walk from Chessington World of Adventures and 8 minutes by car from Thames River
Chessington Resort Hotel offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 3 meeting rooms are available. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Chessington Resort Hotel. Free self parking is available.

This 3.5-star Chessington hotel is smoke free.

Safari Bar and Grill – Overlooking the garden, this restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Temple Restaurant – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Safari Bar and Grill
  • Temple Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 24 December and 26 December.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pool fee: GBP 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chessington Safari Hotel
Chessington Safari
Holiday Inn London - Chessington Hotel Chessington
Holiday Inn Chessington
Chessington Holiday Inn
Chessington Safari Hotel Surrey
Chessington Safari Hotel Hotel
Chessington Safari Hotel Chessington
Chessington Safari Hotel Hotel Chessington

Chessington Resort Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 486 out of 1014 reviews
Rating 8 - Good. 292 out of 1014 reviews
Rating 6 - Okay. 118 out of 1014 reviews
Rating 4 - Poor. 58 out of 1014 reviews
Rating 2 - Terrible. 60 out of 1014 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Business traveller
Stayed 1 night in Jun 2025

4/10 Poor

Joseph

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel staff were nice but the room let the stay down.
Stayed 1 night in May 2025

6/10 Okay

LEE

Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great stay. The animals looked happy in the safari areas. Thank you!
Stayed 2 nights in Jun 2025

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lovely hotel, and handy if you are visiting the world of adventures, or local area. Unfortunately, let down by the girl managing the check-in desk at check in, the lady managing the restaurant desk for breakfast and the fact that the staff don't care about issues raised about people shouting and banging about in the hallways at night
Stayed 4 nights in Jun 2025

10/10 Excellent

Phillip

Stayed 1 night in Jun 2025

10/10 Excellent

Kirsty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for being so accommodating and helpful. Love the room and view was great!
Stayed 1 night in Jun 2025

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Faye

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor rooms

On arrival hotels.com had not communicated my booking and the hotel were unaware of it. The staff were trying to help. They managed to sort me a room not for the same price wasn’t offered anything for the inconvenience, the room was pretty gross, the bathroom stank of urine, the chair had a rip in it, one single bed was so soft almost broken, just very basic and for the money you pay not good enough.
Stayed 1 night in May 2025

6/10 Okay

Stephen

Stayed 1 night in May 2025

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for us would stay here again and the staff we were amazing! We had to leave our room just before 10pm as the people next door to us were so loud it was keeping us awake, however the staff were amazing and had it not been for others staying it would have been perfect.
Stayed 1 night in May 2025

6/10 Okay

David

Stayed 2 nights in May 2025

8/10 Good

David, brighouse

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and a walk around the zoo included.
Stayed 1 night in May 2025

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely staff. Very helpful and went the extra mile. We did have to wait nearly an hour to check in but that was a tech glitch and not to be held against the staff! We would have liked longer time in pool and dining areas and take away food was tiny portions and horribly expensive.
Stayed 2 nights in Apr 2025

10/10 Excellent

valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing for kids and adults ! Só goood
Stayed 1 night in May 2025

8/10 Good

Alina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic family weekend stay

Overall, positive experience. The room in Azteca hotel was decent and clean. We had all we needed, including kettle with tea, coffe and hot chocolate. The kids loved the themed bunk-bed area. The double bed was very comfortable. The exclusive access to the part of the zoo with a play area in the evening after we arrived was a treat! This was the highlight of our stay, somethings other hotels can't beat. We had a difficulty with booking the restaurant, as this was a budy eeekend, and the restaurant in Azteca hotel was overpriced. We decided to eat out. We also were unable to book the splash pool on the day of arrival and the only available slot was at 9am the next day, 1 hour before our checkout, but we still made the most out of it. The splash pool didn't disappoint, and the kids had a lot of fun. The kids absolutely loved the hotel and didn't want to leave. This is definitely one of the best kids-friendly hotel we visited. What I was disappointed with was the lack of information from the reception staff on what is happening where. They gave us a sheet but appeared to be too busy or reluctant to explain things. For the first time commers this was a letdown, and I hope the management can address this, as we had to seek information from other members of staff. Despite this, i thoroughly recommend this hotel for families, and we are likely to be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Cory

Stayed 1 night in Apr 2025

4/10 Poor

Jennifer

Liked: Cleanliness
Stayed 2 nights in Apr 2025

6/10 Okay

NATHAN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Carl

Stayed 1 night in Apr 2025